Data Entry Analyst
Resume:
Sharna Williams-Bernard
**-***** *** ****** **, Edmonton, Alberta T5M 2Y2
******.**********@*****.*** 587-***-****
Qualifications Profile
Analytical and skilled Data Analyst with 15 years’ solid experience in consumer, shopper and retail market intelligence and analysis within the consumer packaged goods industry, excellent communication skills and merchandising expertise.
Achieved multiple recognitions as employee of the week, month and year while achieving all target and objectives.
Solid ability to communicate in writing or verbally, with excellent listening and relationships building skills; skilled in data entry, document creation, and social media.
Expertise in brand development, brand recognition optimization, market trends, interactive marketing, and market research.)
Professional Experience
HYS Centre ophthalmologist, Edmonton, AB
Medical office assistant (trainee), 2017
Press’d Sandwich Company, West Gate, Edmonton, AB
Supervisor, 2015 Present
Manage operations of a food service kiosk in a busy shopping centre in one of Canada’s fast growing cities.
Build an effective customer care and retail team while managing all aspects of production employee direction, training and leadership during shift.
Achieve a firsthand perspective of the retail industry to back up solid academic and data analysis background.
Symphony IRI Group/ACS, Montego Bay, Jamaica
Data Analyst, 2000 2015
Assisted clients in making their businesses more profitable by providing accurate market research, and managing all aspects of production schedules, and client interactions.
Baytel, Montego Bay, Jamaica
Telemarketing, 1998 – 1999
Solid time management skill and work ethic; is productive and enjoys working independently in a flexible work environment.
Achieved all target and objectives, earning recognition many times as employee of the week, month and year.
Gained solid expertise in rationale behind product placement, and merchandizing in retail stores and pharmacies, through experience in Data Collection.
Built solid business relationships with clients, employing effective communication skills to keep them informed about the status of their projects. initiate communication about promotions, brands, pricing, and products,
Increased advertising sales by 80% by creating the company’s official Facebook which generated online conversations with customers, and initiated new business strategies to grow the customer base and generate sales
Educational Background
Medical Office Assistant Diploma, 2017
Medical Receptionist College – Edmonton, Alberta
Xerox Training Program in Customer, 2013
Xerox– Montego Bay, Jamaica
Certificate in Supervisory Management, 2012
The Learning Centre & Royal Caribbean Business School – Montego Bay, Jamaica
(Human & Social Biology, Principles of Business, English, Accounts, Social Studies)
Secretarial Studies Certificate of Merit in Business Administration
Spa Business School – Montego Bay, Jamaica
Awards & Distinctions
Employee of the Year, 2012
Symphony/IRI Group ACS, Montego Bay, Jamaica
Outstanding Performance Month of December, 2011
Symphony/IRI Group ACS, Montego Bay, Jamaica
Long Service Award and Employee of the Year, 2010
Symphony/IRI Group ACS, Montego Bay, Jamaica
Employee of the Month in August, 2004, 2005
Symphony/IRI Group ACS, Montego Bay, Jamaica
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