Customer Service Data Entry

LUCIA VELIS

305-***-****/*********@*****.***

OBJECTIVE:

Bilingual, professsional seeking challenging position where I could utilize my qualifications, skills and experience.

QUALIFICATIONS: Customer Service, Billing, Q A, Sales, Receptionist, assembler, Manufacturing.

PROFESSIONAL SKILLS: Extremely well organized work habits, detail oriented, decision-making and problem-solving skills.

COMMUNICATIONS: Excellent oral and written communications skills in dealing with customers, staff and management.

COMPUTER-RELATED: Windows and Internet, Microsoft office, Microsoft word.

PROGRAMS: 40 WPM typing, operations of fax machine, clerical skills including data entry.

EXPERIENCE:

PROCESS OPERATOR II 2015-present-Actavis(Teva) Pharmaceutical-Davie,FL

ENDOSCOPE REPAIR TECHNICIAN 2008-2013-Shoelly's Imaging Worcester, MA- deassembling, assembling, evaluating, refurbishing endoscopes using differents tools, machines and equipments such as sand blast machine, grinder machine, polishing machine, laser welding machine, caliper, screw drivers, gluing parts together, cleaning parts, leaking test, visual evaluations, using computer for data entry and verify information. laser welding. Building optical parts, endoscopes's inner tubes with lenses, spaces, objectives and ocular parts.

PRODUCTION OPERATION/INSPECTOR 2006-2007-AstraZeneca Westborough,MA-Responsible for running production equipment, which produces parenteral finished drug product, including the inspection of the product and keep the equipment running in perfect condition to come out with a good work. packaging, loading pallets with boxes, pallet Jack.

SALE ASSOCIATES 2006-2007-Target Store Milford MA, Customer service, zonning,folding merchandise, cashier.

CUSTOMER SERVICE 2000-2006-Costello Exterminating/Working on my own Caguas PR, selling merchandise such as apparel shoes, purses, accesories... Doing delivery services, representing customers in goverment offices. Office Clerk, Receptionist, Phone Collections.

SECRETARY 1995-2000-Island Enterprises Inc. Caguas PR, computer Data Entry, filing, filling 1500 forms for medical billing, customer service, receiving merchandise, storage, receptionist, making phone calls to patients for solving problems, making phone calls to providers to make purchase orders. fax machine, post mail stamp machine.

EDUCATION: Huertas Jr College - Bilingual Secretary - Caguas PR

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