Sales Customer Service

Brian Bujarski

(***) *** - **** Cell **** Heath Avenue, Tampa, FL 33624 ****@***.***

FOOD & BEVERAGE OPERATIONS MANAGER

Over 20 years Management Experience - In private restaurants, hotels, country club, airport food service, and business dining. Including scheduling, ordering, receiving, inventory management, cost control, and food preparation.

Extensive experience with profit and loss statements, cost control of food, beverage and labor.

Training of management and associates in food handling and standards.

Consultant to branches within region. Supporting operating standards and brand compliance.

Menu and recipe development and implementation in all venues that I have worked in.

Opened New Facilities - Ensure the implementation of standards and training of the staff for opening of branches and stores in domestic and international airports.

Projects work - able to lead teams and participated as an active member.

Collaborate with peers, coworkers, and vendors on developing programs.

Develop and support internal, national and local brands for operational standards, updating all operational procedures.

Implementing projects - new menus, promotions, training, and operations procedures.

Driven by win win principles - Customer, business, and associates

PROFESSIONAL EXPERIENCE

Operations Desk Representative 06/2016 - Present

Air Culinaire

Responsible for coordinating catering orders between vendors and clients.

Ensuring catering is delivered on time and to designated location.

Resolve any issue with caterings as they arrive, to ensure client satisfaction.

Sales Associate - Grocery and Meat Department 06/2014 – 08/2016

Walmart

Provide assistance to customers

Pick merchandise, stock shelf’s, bin merchandise

Worked on special projects as directed

Merchandiser 03/2014 – 06/2016

Convergence Marketing

Preformed store setups.

Implemented plan o grams into stores.

Supervisor 03/2014 – 06/2016

Center plate – Tropicana Field

Managed 3-4 concessions stand with staff ranging from 5-20 employees.

Bookkeeper /Chef 07/2013 – 03/2014

AARP Foundation SCSEP, Tampa, FL- Starting Right, Now

Maintained folders of checks written, received, and expenses.

Supported student’s applications to college.

Managed student’s funds.

Cooked for students living at Haven Poe housing site.

Highlight - Created new spread sheets for credit card spend, checking account, and student funds for better tracking.

Owner/ Auctions Consultant

BBHUNTS 03/2012 – 07/2013

Seek out storage auctions, bid on units and sell contents of units won.

Food Service Director - 05/2011 – 02/2012

Southern Foodservice Management

Business and Industry Account. - Contract Food Service at the Nielsen Building in Oldsmar Florida.

Starting responsibility was for planning and executing transition plans from previous concessionaire. Putting Southern Foodservice standards in place and exceed client expectations.

Responsible for all café operations and catering events, café serves employees at the Nielsen Brooker Creek Location.

Managed client relationship, customer service, human resource, accounting and operation needs.

Directed a staff of 10 associates and Chef.

Sales in the budget - 12k per week in café and 5 K in catering sales

Maintained monthly sales of 15k per week in café sales and 10K in catering sale.

Collaborated with 35 Nielsen admin‘s on catering needs, listened to needs and created events to fill the needs.

Highlight – Sales increase sales by 30% for the year.

General Manager 10/2007 – 04/2009

Eurest Dining Services (a division of the Compass USA group)

Business and Industry Account – Contract Food Service at the Bank of America building in Tampa

Responsible for all café operations and catering events, café serves employees of the Bank of America.

Managed the client relationship, customer service, human resource, accounting and operation needs.

Implementing Compass standards the store was brought into compliance with Compass and Health department regulations

Highlight – Turned around operation – Store sales were approximately 180 K per year Store was not meeting budgeted sales, with in the first 3 months sales were improved by 25% and reducing food cost by 5%.

Regional Food & Beverage Director for South Region 01/2002 – 10/2006

Regional Food & Beverage Manager 01/1999 – 01/2002

HMSHost 1984 to 2006

Managed concepts; with oversight and support for operations in executing HMSHost and brand operating standards. Ensured compliance of corporate driven food and beverage related standards and initiatives.

Supported sales of 350 M in 22 domestic and 3 Canadian airports.

Highlight – Lead region in cost savings at top 3 airports savings of 300K

Certified all commissary operations

Worked on development team for 3 international airports and 10 domestic airports

Open team lead on 7 new domestic and 4 international airport openings.

SKILLS TRAINING

Customer satisfaction

Stress Management

Dale Carnegie

Positive Leadership 1, 11 and 111

T. Q. M. Teams and Tools

Team Building

Advance Supervisory Development

Interpersonal Skills

EDUCATION

The Culinary Institute of America /A.O.S. Degree in Culinary Arts / Certified in Sanitation

Certified in ServSafe 2014 – expires 5/2019 - #11024885

TIPS Certified 2014 – Expires 3/2017 - Certification number #3688983

www.linkedin.com/pub/brian-bujarski/10/a32/47b/

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