Sharleen Glass, MSN, AGPCNP-BC

** ****** ******, *********, ** 28374 Email: aczyr2@r.postjobfree.com

M: 904-***-****

BACKGROUND SUMMARY

Dedicated, hard-working professional with over 20 years in providing patient care along with 8 years of management and clinical oversight. Proven ability to have strong communication skills, delegation of responsibility, quality improvement, risk management, building relationships with community and physicians, following company processes, government guidelines, OSHA, JCAHO, familiar with Managed Care/ Medicare/ Tricare/ Medicaid/ and private insurances. Effective interaction with colleagues, peers, managers, and clients of all backgrounds. Developed analytical skills, proven project leader, team management, and client relations. Proficient in Microsoft office and EHR systems.

LEADERSHIP EXPERIENCE:

Strong communication skills / public speaking

Case Management

Orientation of staff / clinical oversight

Delegation of responsibility / liaison for personnel

Quality improvement

Relationship building with community and physicians

Evaluate/ review documentation bases on Medicare guidelines

Experience in business, marketing, and management

Familiar with Medicare / Tricare/ Medicaid / Private insurances

EDUCATION

Doctorate of Nursing- Leadership cohort Anticipate graduation 6/2018

South University - Savannah, GA (part-time)

Masters of Science in Nursing 7/2014 - 6/2016

South University - Savannah, GA

Bachelor of Science in Nursing 8/2012 - 6/2014

Florida State College - Jacksonville, FL

Associates of Science in Nursing 1/2006 - 6/2008

Florida State College - Jacksonville, FL (part-time)

Licensed Practical Nursing 8/1995 - 6/1997

Conway School of Nursing – Conway, SC

LICENSES/CERTIFICATIONS

Advanced Practice Nurse Practitioner - NC- License #5009110

Advanced Practice Nurse Practitioner - GA - License # RN256300

ANCC # 201-***-****

Certified Basic and Advanced Cardiovascular Life Support Provider (BLS/ACLS)

CLINICAL EXPERIENCE / PRACTICUM FOR ADVANCED PRACTICE ROLE

Advanced Health & Physical Assessment Job Corp Jan 2015 - Apr 2015

Worked with clinical team, evaluated all documentation, reviewed charts, performed health and physical assessments. Managed and educated patients about sexually transmitted and utilized appropriate allocation of healthcare resources.

Practicum I: Family Health – Adults & Gerontology MD2U May 2015 - Aug 2015

Developed treatment plans for acute and chronic diseases, educated and guided patients on disease prevention and healthy lifestyle habits, addressed the changes in health promotion throughout the lifespan, performed health and physical assessments, performed diagnostic tests, and screening evaluations.

Practicum II: Women’s Health NF OB/GYN Sept 2015 - Dec 2015 Performed annual exams, including pap smears, well woman visits, and health screenings. Discussed birth control and family planning care. Prenatal and postnatal care for pregnancies, provided care during perimenopause and menopause. Managed and educated patients about sexually transmitted and women’s health issues.

Practicum III: Primary Care First Coast, LTC Jan 2016 - Apr 2016

Performed comprehensive health assessments on clients across the lifespan. Built knowledge of anatomy, physiology, pathophysiology and health assessment skills while initiating diagnostic reasoning skills for the advanced practice role.

PROFESSIONAL EXPERIENCE

Nurse Practitioner – Contract position

Duke Cardiology – Lumberton, NC 2/2017 - present

Work alongside cardiologist to discuss patient health status including state of wellness, compliance with care plan and determines appropriate diagnostic and therapeutic procedures. Provide acute and chronic patient care including taking histories, physical assessments, monitoring therapies and medications. Consult with other staff as needed. Maintain patient confidentiality. Triage patient calls and evaluates patient problems. Review diagnostic testing / laboratory results and implement therapies as needed. Makes responsible decisions within the scope of a dependent medical practitioner. Cover hospital consults and follow ups as needed. Respond to emergencies including use of CPR.

Case Manager 7/2014 - 2/2016

UF Health – Jacksonville, FL

Advocated for clients and educated multi-disciplinary teams on available resources. Ensured clinical care and coordination was in place for clients. Worked with clinical team for continuity and transition management. Performed weekly audits for utilization management and performance outcomes. Advocated and initiated quality improvement processes. Collaborated with physicians, executives, and each hospital department. Conducted psychosocial management and discharge planning.

Facility Administrator 9/2013 - 7/2014

US Medical Management – Jacksonville, FL

Decision maker in all areas of clinical services, budget, allocation, compliance, recruitment, quality assurance, case management, admissions, surveys, audits, marketing, and employee relations. Responsible for outcome-based quality improvement and patient utilization of services, employed evidence-based practice models, and implemented corrective policies. Effectively managed 100 + client cases along with 30 + employees effectively within an interdisciplinary clinical model while performing weekly client visits as needed.

Director of Clinical Services 2/2012 - 9/2013

Emeritus Corporation – Jacksonville, FL

Managed 200 + client cases in addition to over 40 + employees, supervised clinical services, developed and marketed home health services to physicians, hospitals, and other community organizations. Performed weekly client visits as needed, developed and executed psychiatric care program and processes for organization while implementing evidence-based practice models.

Facility Administrator 7/2010 - 2/2012

Almost Family Corporation – Jacksonville, FL

Directed day-to-day clinical operations, including admissions, referrals, allocations, compliance, budgetary reports, employee relations, clinical education, recruitment, and quality improvement. Worked closely with sales team to market resources to physicians and community while building and maintaining business referrals. Effectively managed 400 + client cases along with 50 + employees effectively within an interdisciplinary practice model while performing weekly client visits as needed. Responsible for all outcome-based quality improvement processes and appropriate utilization of services. Implemented organizational policies while maintaining an open-door policy for employees.

Case Manager/ Assistant Director of Nursing 4/2008 - 7/2010

Senior Home Care, Inc.- Home healthcare company

Jacksonville, FL

Managed clinical team staff and evaluated all documentation, reviewed reports, and audited charts, leader of clinical team, performed weekly patient visits, marketed to physicians and hospitals, consulting expert on Medicare home health guidelines, ensured efficient and quality of day-to-day operations. As a Field Case Manager, performed comprehensive health assessments on clients across the lifespan, performed procedures as ordered by physicians, educated, and guided patients on disease prevention and healthy lifestyle habits.

Staff Nurse/ Educator 11/2005 - 4/2008

Northeast Florida Endocrinology Associates - Private physician practice

Jacksonville, FL

Responsible for planning, implementing, and evaluating patient programs. Focused on risk assessment and risk management. Ensured, maintenance of high standards in procedures and treatments. Assisted in new admissions and discharges as needed. Conducted self as a professional role model at all times. Participated in orientation of new employees. Responsible for all aspects of patient-centered endocrinology care including assisted with thyroid examinations, biopsies, diabetes education, insulin pump training, insulin training, quality nutritional therapy, individualized, age-specific, diabetes assessments, implemented learning procedures, and evaluated patient specific plans of care.

Staff/ Triage Nurse/ Educator 7/2002 - 11/2004

The Jones Center for Diabetes - Private physician practice

Macon, GA

Assisted in clinical assessments, documentation/procedures, attended multi- disciplinary meetings. Participated in orientation of new employees. Advocated for patients, responsible for all aspects of endocrinology practice including ordering supplies, meeting with pharmaceutical representatives, triage for diabetic emergencies, assisted with physical examinations, diabetes and thyroid education, individualized diabetes assessments, insulin pump training, insulin training, nutritional therapy, executed appropriate learning measures, and evaluated patient outcomes.

Staff Nurse 7/2000 - 7/2002

South Brunswick Medical and Urgent Care Center - Private physician practice

Ocean Isle Beach, NC

Dialysis Assistant/ Nurse Educator 8/1995 - 7/2000

Fresenius Dialysis Center - Hemodialysis facility

Myrtle Beach, SC

Sales Associate 8/1990 - 8/1995

Times Unlimited- Men’s Clothing Store

Myrtle Beach, SC

Continuing Education/ Conferences: (since 2013)

August 2016 - Fitzgerald continuing education for Advanced Practice, Self Study Module - 30 CEU’s

April 2016 - APEA continuing education for Advanced Practice, Self Study Module - 30 CEU’s

February 2016 - Domestic Violence Awareness and Prevention, Self Study Module - 2.0 CEU’s

January 2016 - Safety in the workplace, OSHA, HIPAA compliance, Self Study Modules - 2.0 CEU’s

January 2015 - Safety in the workplace, OSHA, HIPAA compliance, Self Study Modules - 2.0 CEU’s

July 2014 - Annual in-service education, UF Health, Self Study Modules - 2.0 CEU’s

January 2014 - New Laws Governing Nursing in Florida by Florida State College Jacksonville, FL - 4.0 CEUs

November 2013 - Abuse and Neglect of the Elderly, Self Study Module - 4.0 CEUs

November 2013 - Activity Programming for the Memory Impaired, Self Study Module - 2.0 CEUs

November 2013 - Grief and Morning: Impact on Caregivers, Self Study Module- 2.0 CEUs

November 2013 - HIV/AIDS Ethical and Legal Issues, Self Study Module- 2.0 CEU’s

October 2013 - Medical Error Prevention, Self Study Module- 2.0 CEU’s

October 2013 - Morning of Renewal sponsored by St. Vincent’s Hospital Jacksonville, FL 4.0 CEUs

October 2013 - Brooks Residency Case Study Presentations sponsored by Brooks Rehabilitation Hospital Jacksonville, FL 3.0 CEUs

September 2013 - Domestic Violence Awareness and Prevention, Self Study Module- 2.0 CEU’s

May 2013 - Changes in Healthcare Regional Meeting sponsored by Homecare Association of Florida Jacksonville, FL 2.0 Contact hours

Professional Memberships, Honors, and Certifications:

American Nurses Credentialing Center since 2016

American Association of Nurse Practitioners since 2014

American Nurses Association since 2010

Basis and Advanced Life Support Certification (current through May 2017)

Presidents List- Florida State College 2013 & 2014

Sigma Theta Tau International Nursing Sorority since 2015

South University Alumni Association since 2016

Major Projects:

Capstone Project- Florida State College 2014

Title: “The Utilization of Telehealth Monitoring with CHF patients in the Home Health setting”

Brief description: Introduction to telehealth in the community to prevent re-hospitalizations and improve outcomes for those patients with CHF.

Graduate Project- South University 2016

Title: “The Providers Approach to Educating Women on the use of Intrauterine Devices as their primary method of Birth Control”

Brief description: The project focused on the providers’ impact on the participant’s decision to utilize intrauterine devices once the devices and possible adverse effect were fully explained.

Community Service:

American Diabetes Association contributor since 2000

American Heart Association Heart Walk contributor since 2000

Booster Club Volunteer with Terry Parker High School since 2010

Classroom Volunteer with Duval County Schools since 2010

Member and Volunteer with San Pablo Family Church since 2004

Multiple Sclerosis contributor since 2011

Terry Parker Booster President in 2010

World Vision contributor and sponsor since 2010

Board Certification:

Registered Nurse- Florida Board of Nursing - License number # RN9309135

Advanced Practice Nurse Practitioner - Georgia Board of Nursing - License number # RN256300.

Advanced Practice Nurse Practitioner - North Carolina Board of Nursing - License number # 5009110

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