Senior Business Development Director sales manager, account diretor

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Sreeraj Chinmayanilayam

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**** ** ******** **, ***********, AR 72712 USA 201-***-**** ********@*****.***

Senior Business Development Director with over 7 years of IT sales experience out of overall 20+ years, selling Consulting Services into Fortune 500 firms. Key expert areas are IT products and services business development, hunting new business opportunities, Account Management, Sales & Pre-sales, Sales Strategy, Client Engagement & Relationship, working with C level executives, P&L ownership, Business Development thru cross-selling and up-selling opportunities, Business case preparation, ROI determination, Pricing, Margin Forecasting, legal agreements/Master Services Agreement/statement of work generation & negotiation, staffing and sub-contracting, Acquiring and retaining business in multi-vendor environment, RFP process, proactive proposals, large proposals involving Sales, pre-Sales, Delivery, multi Domain / business units, and multi-year contract negotiations. Managing Teams and Customers in multiple geographies, Program Management, Project Management, Delivery Management and PMO, Project Chartering, Transition Management, Global Delivery model, digital solutions & services, People Development & Management, Software Metrics Collection, Analysis & Reporting, Software Quality planning, assurance & control activities, Service Delivery Management in Managed Services. Worked with multiple industry domains like Retail, Manufacturing, and Logistics, Banking and Financial Services and insurance verticals.

Professional Experience

Cognizant Technology Solutions Corporation, USA

01. Business Relationship Manager/ Account Manager - Feb 2012 - Present

Driving a portfolio for Cognizant’s engagement with the largest retailer, with Agile professional services.

Focused on digital solutions, business development and growth, client relationships, proposal planning, pre-sales, and P&L management.

Business acceleration - expanding and developing business in new areas and with new customers.

Delivery management oversight & people development programs 02. Practice OPS Lead & PMO Head – for Banking and Financial Services Practice -- From Apr 2009 thru Feb 2012

Led & driven the operations excellence initiatives for operations organization as Operations Lead and PMO Head for BFS India

Driven the Operational Excellence / efficiency improvement programs of various account organizations in the BFS practice.

SG&A Budget Management – Planning & Reporting, P&L Management & Improvement planning.

Sreeraj Chinmayanilayam 201-***-****

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Managing & partnering for talent acquisition, skill development and staffing and enhancing business enabler functions and Associate engagement & communications

Supporting & driving practice strategic initiatives like Operation Pinnacle, MIPs, Academy initiatives, talent acquisitions programs

Delivery readiness & Excellence management -Tools and platforms 03. Business. Relationship Manager/ Account Manager for Logistics Practice, APAC - Kuala Lumpur, Malaysia - From Oct 2007 thru Apr 2009

Business development and growth, client relationships, proposal planning/estimates, and P&L for Logistics Customer DHL for APAC.

04. Offshore Delivery Manager - Chennai, India – From Dec 2004 thru Sep 2007

Driven offshore based product development, delivery and professional services

Modernization CoE services

Application development, legacy modernization and production operations support engagements consisting of ~150 associates.

Tata Consultancy Services, India/USA

Offshore Delivery Manager: From June 2004 till Dec 2004, offshore based delivery for Morgan Stanley relationship, providing 24*7 production support for settlement process for Europe based business solutions.

Onsite Project Manager: From Feb 1999 till Mar 2004, driven the application development and value management processes for Amex/ Bank of America projects, covering services like development initiatives, maintenance activities and 24X7 production support. Responsible for Client liaison, Project Planning, Resource Management, Status Reporting, Quality & Risk Management, Requirement Analysis, Co-ordination between Business and Technical Groups.

Onsite Project Leader: From June 1997 to Jan 1999, worked as a project leader for many initiatives with TCS–AMEX relationship, responsible for Requirement Analysis, Project Planning, Change Control Management, Status Reporting, Quality Management, Risk Management, and Schedule Management, Analysis /Design/ Development / Testing Management and Client Interaction Management.

Developer/Programmer: From Aug 1996 – May 1997, worked as an application software developer/programmer for a series of projects with TCS relationships and was responsible for requirement analysis, maintenance and enhancement activities, version control, Quality Control, offshore co-ordination, status reporting, testing, implementation, post implementation support, build, Y2K conversion etc

Education: - National Institute of Technology, Kozhikode, India – ‘Master of Computer Applications’ 1993-1996

Certifications:- SAFe Agilist (SA) from Scaled Agile, Boulder, CO 2015 - 2017

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