Post Job Free

Resume

Sign in

Manager Customer Service

Location:
Yerevan, Armenia
Salary:
started from 1000 USD per month
Posted:
April 24, 2017

Contact this candidate

Resume:

*

Curriculum Vitae

Ani Arakelyan

EDUCATION

****-**** ******* ***** ***** "Barik-A"

****-**** “Yerevan State Gladzor University”

Foreign languages faculty

Qualified as English language specialist

2013-2014 “Yerevan State University”

Sociology faculty/ PR & Marketing distance learning LANGUAGES and SKILLS

Armenian (native speaker)

English (excellent command)

Russian (excellent command)

MS Office/Google docs

(Word, Excel, Outlook), Internet,

Hotellinx (Hotel Management Software)

Marketing & Sales Strategy, Process Development,

Content Marketing, Customer Service

KEY QUALIFICATIONS

Determined, motivated, polite, hardworking,

a team player

PERSONAL QUALITIES

Adaptability and flexibility, professionalism and

work ethic, positive attitude and energy

PERSONAL DATA

Name/Surname Ani Arakelyan

Date of Birth 10 February 1987

Address Yerevan, Armenia

Nationality Armenian

Marital Status Married/have a daughter

Phone +374-**-******

E-mail aczyp6@r.postjobfree.com

2

WORK EXPERIENCE

2017 Feb.-Apr. /Contract/ Freelance Research Manager The Armenian Online Media and Facebook Platforms in 2017

“Parliamentary Elections” project, implemented with the support of European Endowment for Democracy (EED).

"Region" Research Center

2015 March - up to date Quality Assurance Specialist RA Ministry of Emergency Situations Crisis

Management State Academy/ Quality Assurance Department 2014-2015 Sales and Marketing Manager

"Republica Hotel Yerevan" LLC

2013-2014 Director of Marketing and Reservation Departments/ Head of Preopening ceremony/ HR representative

"Imperial Palace Hotel" LLC

2010-2013 Business Center Receptionist/ Front Desk Operator

"Ani Plaza Hotel" LLC

2009-2010 Administrative Manager

Customs Committee of RA/ Office work with administrative papers

2007-2009 Responsible for communication with subscribers

"Interactive-TV" LLC (U-com)

AWARDS

2013 December Awards certificate for successful completion of the Service Skills for Front Desk Employees/ Training Program



Contact this candidate