Customer Service Sales

Robert Moffett

Peoria, AZ *****

T: 602-***-**** E: ***************@*****.***

SUMMARY

An organized, detail-oriented, and conscientious self-starter, able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure.

QUALIFICATIONS

Management - Budgets for P & L for responsible categories - Contract negotiations - Invoice distribution - Rebate policies and distribution - Year end power-point presentations - Excellent Driving Record - Versified in buying and selling products

EXPERIENCE

Sales (02/2015 – May 2016)

Eagle Industrial Group - Lake Forrest, CA

Answered customers questions about products, prices, availability, product uses, and credit terms

Consulted with clients after sales or contract signings to resolve problems and to provide ongoing support

Contacted regular and prospective customers to demonstrate products, explain product features, and solicit orders

Estimated and quoted prices, credit and contract terms, warranties, and delivery dates

Recommended products to customers, based on customers needs and interests

Driver (08/2014 - 12/2014)

Dealers Only - Phoenix, AZ

Collected payments and obtained receipts for goods

Delivered, loaded and unloaded goods

Excellent safety record

Inspected all goods

Knowledge of usable routes in the metropolitan area

Performed various task using hand track and dolly

Deliver vehicles for Car Dealerships and Rental Car Agencies

Category Manager (07/2003 - 08/2011)

Western Refining/Giant Industries - Tempe, AZ

Developed lists of prospects using telephone directories and other resources

Identified and contacted prospective customers to explain type of service

Maintained individual daily sales reports

Quoted prices and persuaded customer to buy using prepared sales talk

Controlled Product buying and pricing for distribution stores

Set up promotions and placement of products for 155 locations

EDUCATION

High School Diploma

Farmington High, Farmington, New Mexico

Attended Brigham Young University for 3 semesters-Physical Education

ACCOMPLISHMENTS

Played College Level Baseball for two years, served LDS Mission in Canada for two years, Varsity and Explorer Scout Leader for 15 years, like sports, camping, fishing, hunting, skiing, and golf.

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