Customer Service Sales Representative

Dennis J. Gaietto

** *. ****** ** **********, OH 44818 419-***-****

********@*****.***

Goal

Professional with strong organizational and interpersonal skills, able to multi-task a variety of responsibilities and challenges that meet today’s needs in the workplace. Profile

Capable of being self-directed and independent, also a team player Effective communicator, both orally and written

Creative problem solver

Implemented procedures for maximizing profits

Created follow-up system

Education and Training

BCS in Higher Accounting:

University of Tiffin, Tiffin, OH 44883

Advanced Accounting

Statistics

Public Speaking

Sales

Marketing

Ohio Life and Health Insurance Certification

Annuities

Life, Health, and Accident Insurance

Employment History

Business Development/Telemarketing Representative: Sharpnack Auto, Willard, OH

Telemarketing,

Internet lead generating

Maintained customer database

Telecommuted

Telemarketing Specialist:

Retriever Payment Systems, Fostoria, OH

Internet lead generation and follow-up, Telemarketing Office Manager, Customer service Representative

Appointment scheduling

Assistant Manager of Telemarketing and Business Development / Auto Salesperson: Graff Automall, Fostoria, OH

Called on prospective customers and set appointments for regular and special finance departments

Responsible for follow-up on leads

Customer Development Representative for internet and hotline leads Handled customer inquiries

Responsible for pre-approving loans

Structuring deals within approved lender guidelines Insurance Sales Representative:

Western/Southern Insurance, Findlay, OH

Sold annuities and life, health and accident insurance to individuals and small businesses Collected monthly premiums from clients

Delivered settlements to beneficiaries

Senior Accountant:

Lutz Tire Company, Portland, OR

Recorded accounts payable and receivable

Bank deposits

Handled journal entries and accounting activities

Reconciled bank statements

Compiled and mailed month-end customer statements

Took orders for sales

Handled customer complaints

References available upon request

Contact this candidate