Information Technology Engineer

PRIYA GORLA

* ******* ****, **********, *** Jersey 08822 C: 908-***-**** Email: **********@*****.***

Summary

About 3 years of experience in Information Technology with focus on Performance Engineering and Business Analysis.

Hands on experience with Performance Testing of Web Services, Web Application, using Load Runner.

Developed and deployed test scripts to do end to end performance testing using Load Runner.

Knowledge on Software Development Cycle (SDLC), methodologies and test processes and Software Testing Life Cycle (STLC) right from Inception, Transformation to Execution which include Design, Development, and Implementation.

Strong theoretical and practical experience with various Agile approaches and implementation in a large organization.

Created different monitors to check and verify the availability of various applications and features of the web site, web server, Database services and MQ Series by using SiteScope tool.

Involved in developing load and performance test scripts using Web (HTTP/HTML), Winsock, Web Services, Java, Citrix & Click and Script protocols.

Created scenarios and executed tests with IP Spoofing with both process and multithreaded environments.

Experience in executing SQL queries to validate the data in the back end.

Collected the frequency of JVM Heap and Garbage Collection in Web Sphere and Web logic during test.

Handled other testing support activities as required under the instructions of senior performance testers.

Involved in discussion with client for requirement analysis, designing of the new system and security module.

Developed Performance Test Scripts using Load Runner VuGen and did the Runtime settings, Parameterization, Pacing, and correlation. Monitored the working of the vusers in Controller followed by analyzing the results and graphs obtained in Analysis.

Configure system parameters to monitor activities such as Memory Utilization, CPU Utilization, Throughput, Network Connections for Web Server, App Server and Data Base Server in Load Runner.

Monitored Different kinds of Graphs including Throughput, Hits/Sec, Transaction, Response time, Windows Resources(Memory Utilization, CPU Utilization, Threads, etc.) to identify bottlenecks.

Involved in designing, documenting, analyzing, testing, and debugging new, existing, or upgraded GlobalLogic solutions according to project specifications and priorities.

Worked extensively with SMEs in understanding and documenting their requirements and preparing Business Requirement Document (BRD's).

Excellent analytical and problem solving skills with understanding of project management.

Education

Master of Science in Computer Information Systems and Information Technology - University Of Central Missouri December 2015

Bachelor of Technology in Computer Science and Engineering - Jawaharlal Nehru Technological University May 2013

Technical Skills

Languages: C, Java

Web Technologies: HTML, XML, CSS

Databases: MySQL, ORACLE

Operating Systems: Windows, Linux(Shell Scripting)

Testing Tools: HP LoadRunner, Performance Center, Jmeter, SOAPUI,LISA

Monitoring Tools: Dynatrace, Splunk, App Dynamics, NewRelic, Site scope

Web Servers : IBM Web Sphere, Web Logic, Apache Tomcat

Tools & Utilities : Office, Excel, PowerPoint, Project, Visio, Outlook, Lotus Notes.

Other: Eclipse IDE, JIRA, Microsoft Office, RALLY, System/Software Product Lifecycle Process, Rational Rose.

Packages : MS-Office

Experience:

Performance Engineer, American Express, AZ (May 2016 - Feb 2017)

Responsibilities:

Gathered and analyzed requirements from the developers, Business analyst and Business users.

Configured and deployed DynaTrace Monitoring system for managing the Linux warehouse systems.

Involved in setting up the JMETER tool on various environments.

Gathered all the requirements from various teams, creating test plan and coming up with a test strategy to test the application.

Conducted the test plan and test strategy document reviews with various stake holders.

Involved in preparing the Test data required for Performance testing.

Performance tested applications based on Java using Loadrunner and JMeter for various protocols like HTTP/HTML, Citrix, webservices

Involved in creating test scripts for test scenarios using JMeter tool.

Used SOAP UI to test webservices.

Installed Agents on Dynatrace server and configured them with respect to the application to monitor performance metrics (CPU, Memory, Heap, Response Times)

Fixed issues that are causing performance problems within the firewall.

Downloaded and worked on various JMeter listeners required for reporting.

Worked with the Scrum masters, System Admin team/Networks teams to understand the Scalability between the Performance and production environments.

Scripted and Executed Baseline, Scale, Endurance, Load tests for different Applications.

Gathered, Analyzed, interpreted, and summarized relevant results in Performance Test Reports.

Worked in Agile environments, conducting daily status meetings and communicating with developers and business team updating the changes in accordance with the Test strategies.

Environment: LoadRunner, JMeter, JAVA, App Dynamics, SoapUI, Quality Center, NMON, SiteScope, JAVA, ASP, JSP, Oracle, UNIX. Web Sphere, Maven, Jenkins

Performance Engineer, Sears Holdings, Illinois (August 2015 - April 2016)

Responsibilities:

Took inputs from Business Analyst to gather requirements and build development specification.

Experience in the creation and use of SQL server agents, procedures, functions, indexes and database table design.

Visualized and found report data creatively via SQL reports to various appropriate audiences

Experience with high volume datasets from various sources like Oracle, Text Files and xml targets.

Interpreted data, analyzed results using statistical techniques and provide ongoing reports.

Identified, analyzed, and interpreted trends or patterns in complex data sets.

Used SQL*Loader to load data from Excel file into temporary table and developed PL/SQL program to load data from temporary table into base Tables.

Created Data mapping documents, logical data models, class diagrams and extensively used SQL to filter data from the database

Researched the current system (ServiceLive Pro) to identify business requirements and impact assessment on application layer and its dependent systems.

Involved in discussion with client for requirement analysis, designing of the new system and security module.

Developed Performance Test Scripts using Load Runner VuGen and did the Runtime settings, Parameterization, Pacing, and correlation. Monitored the working of the vusers in Controller followed by analyzing the results and graphs obtained in Analysis.

Configured system parameters to monitor activities such as Memory Utilization, CPU Utilization, Throughput, Network Connections for Web Server, App Server and Data Base Server in Load Runner.

Monitored Different kinds of Graphs including Throughput, Hits/Sec, Transaction, Response time, Windows Resources(Memory Utilization, CPU Utilization, Threads, etc.) to identify bottlenecks.

Analyzed the results of Vugen scripts execution by using the Load Runner Analysis.

Used monitoring tools such as Splunk, Dynatrace and Performance Center to keep track of the test performance and identify various bottlenecks.

Environment: LoadRunner, Performance Center(11.50), SiteScope, AppDynamics, New Relic, IIS, Fiddler MS SQL Server, Load Balancer, JAVA, HP Service Test, JIRA

Business Analyst, GlobalLogic, Hyderabad (July 2013-July 2014)

Responsibilities:

Engaged in designing, documenting, analyzing, testing, and debugging GlobalLogic solutions.

Analyzed modules or features of new, existing, or upgraded GlobalLogic solutions according to project specifications and priorities.

Oversaw and managed project development from beginning to the end.

Determined project scope and deliverables in accordance with the requirements supplied by the users while keeping in mind the senior management business strategies.

Prepared Business Requirement Document (BRD's) on various new and enhancement projects. Worked extensively with SMEs in understanding and documenting their requirements.

Obtained user requirements by conducting Brain storming sessions, JAD sessions, and one on one process requirement gathering sessions.

Conducted conference calls, demos, presentations with clients, developers, testers and BAs from PM and BA level.

Assisted with user testing of systems, developed and maintained quality procedures and ensured that appropriate documentation was in place Conducted User Acceptance Testing (UAT) and verified performance, reliability and fault tolerance issues for the application and the reports developed.

Performed System Integration Testing (SIT), User Acceptance Testing (UAT) and developed the test plan, test conditions and test cases.

Environment: JIRA, Rational Rose, MYSQL, SIT, UIT, Test Fairy, MS office, Microsoft Visio, Axure, SQL Loader, Excel, Macros, Notepad++, Eclipse, TortoiseSVN, SQLyog, UNIX, SHELL scripting, Putty, JAVA, MySQL.

Academic projects:

Project Title: Resort management system

Technologies Used: Java, HTML, MySQL, Tomcat web server

Description: Developed a resort website for Booking, Cancelling the services like Room reservation, Event bookings.

Project Title: Appointment system

Technologies Used: Java, HTML, MySQL, Tomcat web server

Description: Team Lead – Developed interactive College website with features Student/Faculty Profile, Registration with the processor for appointments, checking appointment slots available for professors, and booking appointments using JavaServer Pages, JavaScript, HTML,JDBC and JavaScript.

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