Administrative Assistant Manager
Resume:
Victoria Dixon
Orange, NJ 07050
Primary: Cell: 973-***-****
Email: **********@*****.***
Results-oriented professional with proven systems related experience. Skillful abilities in organization, administration and managing complex projects. Successful in high-pressured, fast-paced environments. Excellent Microsoft Office skills. Strong team player with highly-developed skills in planning, organization, and communication skills. Proficient in multi-tasking skills.
Computer skills: Advanced experience with RMS, L2K, Word, Excel, Outlook, Lotus, PowerPoint, Concur and Salesforce; Experience with Access, Palm, ACT, SAP, wireless sync, Oracle, Sharepoint and Quicken.
Education: Degree Business Administration - Northeastern College, S.C., Associates
Allied Medical and Technical School, Certification in Networking and A+
Professional Experience
NJ Offices of the Attorney General Sept 2014 - Present
Division of Consumers Affairs, NJ Board of Nursing, Newark, NJ
Administrative Assistant (Examination and APN Licensing) (Consultant)
Examination: Reviewing and clearing deficiencies in RMS and L2K.
oRequest missing documents from applicants.
oHandled incoming mail.
oBulk mailing to applicant not passing examination.
oFiling
APN License:
oCompile files for APN applicants.
oReview applicant file to ensure all required documents are submitted.
oInput required APN information in L2K system.
oResolve questions from applicants.
oSend out Follow-up and Certification letter to applicant.
oSubmit payment for processing.
Becton Dickinson, Franklin Lakes, NJ Mar 2014- May 2014
Administrative Assistant (Consultant)
oAdministrative support for implementing company global Everest project.
oMaintained manager’s appointment schedule by planning and scheduling meetings, and video conferences.
oOrganized and created files for VP.
oWelcomes guests and customers by greeting them, in person or on the telephone; answering or directing inquiries.
oResponsible for handling catered meals for employees; assist with social events for employees.
Imex Global Solutions, Marketing, Newark, NJ Nov 2013- Jan 2014
Marketing Administrative Support (Consultant)
oMaintained and updated Salesforce online system.
oResearched internet to verify client information.
oMaintained and created Excel spreadsheet regarding clients.
oPerformed cold calls for leads.
oMaintained IMEX Operation system.
Tyler Technologies, Tax & Appraisal Division, East Orange, NJ Aug. 2012 - Mar 2013
Office Manager (Consultant)
oProcessed Payroll and managed time and attendance for housing appraisers via Encompix.
oProcessed all divisional invoices for payment.
oCreated and maintained Excel spreadsheets for system and estimator tracking.
oProvided phone related customer service for explanation of processes to citizens selected for housing appraisal.
oData entry of blueprint calculations into city database.
oCorrespondence and mail distribution.
Kolcomm, Project Coordinator, Maplewood, NJ Feb 2012 - May 2012
Project Manager Support (Consultant)
oVerified records and information via phone calling medical offices.
oPrepared and updated PowerPoint Presentations for management.
oCreated spreadsheets for organization of data.
oResearched medical surveys via data from Survey Monkey.
oAdministrative Duties as assigned.
oCorrespondence and mail distribution.
Pearson Education, Upper Saddle River, NJ Mar 2005 - Feb. 2010
Senior Administrative Assistant to Director and Vice President
oSupported group of 40 Language Arts Department Editors in their daily responsibilities, including but not limited to proposals, correspondence, monthly reports, seminars, and preparation of conferences and webinars.
oResponsible for the online creation and processing of “freelance,” editorial contracts. Developed and implemented new organizational methods.
oDevised tracking system. Revised company procedures for establishing ISBN numbers. Created company procedure for invoice processing. Processed to Accounts Payable.
oManaged temporary and new hire employees. Developed strong business relationships with other departments and outside vendors.
oExtensive calendar/time management, including scheduling and prioritizing meetings.
Pearson Education
Administrative Support Consultant Jan 2004 – Feb 2005
oSupporting editorial department. Supported multiple Project Development managers with various milestone goals. Maintained contracts. Time and attendance sheets. Travel
oArrangements. Coordinated meetings and conferences.
oTravel and Expense report processing.
C&R Realty, Hasbrouck Heights, NJ Jun 2003 - Dec 2004
Property Management Administrator
oDuties: Heavy client contact, maintained reports and spreadsheets, handled travel arrangements, scheduled meetings and conference calls, travel and expense, correspondence, troubleshooting, processed invoices and resolved client issues.
oPrepared PowerPoint presentations and Excel spreadsheets.
Panasonic North America, Secaucus, NJ May 2002 - May 2003
Executive Assistant to General Manager of Human Resources
oConfidential correspondence and document handling.
oSpreadsheet analysis and reporting.
o“Go-to” person for any issues concerning the office staff responsibilities.
oResolved key issues with the General Manager.
SONY Corporation, Park Ridge, NJ
Video Conference Dept., SAP Support Feb 2002 - Apr 2002
oLiaison for Customer/client/issues; forwarded contact information to the Sales Managers for action and created a follow up system to insure customer satisfaction.
Administrative Consultant:
Deutsche Bank, Jersey City, Global Processing Services, Compliance Coordinator, 2000-2001
Becton Dickinson, Executive Administrative Assistant, 2000
Atlantic & Pacific Corporation, Executive Administrative Assistant, 1999
Alicomp, Administrative Assistant to CEO and VP, 1999
Info Crossing, Executive Assistant to President 1998
Castrol North America, Wayne, NJ 1985 -1997
System Coordinator May 1996 to June 1997
Supervised and reviewed the evaluation of procedures related to company’s AS 400 system.
Maintained company’s advertising system including all tables, bridges and issues.
Created new automated reporting tools via systems databases.
Liaison between MIS and outside agencies
Assisted in education and recommendation for internal system usage.
Interfaced with department teams to provide data management and support.
Created off-line analysis relating to report and systems.
Analysis of volume incentive program payout exceeding $5M
Supervisor of Marketing Programs Department August 1987 to May 1996
Supervised the processing and preparation of claims totaling $5M annually.
Supervised the activities of 5 Program Assistants and 2 Clerks.
Responsible for interviewing, hiring and discharging of direct reports.
Responsible for training staff on AS400 co-op system, and JD Edward.
Review and approve all advertising claims above $10,000.
Review and advised in directions to resolve problems claims.
Audited and issued in house credits for dealer advertisement according to guidelines.
References:
Joanne Leone, Esq. Acting Executive Director
Diane Scott, Broad of Nursing Supervisor
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