Manager Management

KRONOS IMPLEMENTATION CONSULTANT

Qualifications Profile

Analytical, methodical, and forward-thinking solutions consultant with broad-based experience in diversified facets of information technology, encompassing analysis and design, development, execution, and management of enterprise software solutions.

Subject matter expert, well-versed at launching and rendering support for Kronos time and labor management systems. Expert at integrating Kronos production and test databases within Microsoft SQL server environments. Articulate communicator, highly capable of leading, guiding, and motivating teams; establishing rapport with diverse individuals.

Core Competencies

Workforce Management Data Gathering and Assessment Systems Implementation, Management, and Troubleshooting Strategic Planning and Rapid Conflict Resolution Custom Report Reporting Design and Development

Business Analysis Kronos Workforce Central Suite Development and Implementation

Professional Experience

Electrolux, Charlotte, NC USA

Kronos Implementation Consultant 2015–Present

Act as the lead solutions consultant in charge of collecting new requirements needed for the Workforce environment and modifying necessary project design documents (PDD)

Assisted in iSeries to Workforce Central project timeline determination.

Managed and mentored 3 member project team.

Spearhead Kronos small- and medium-sized enterprise (SME) projects to upgrade Kronos iSeries to Workforce version 7 for the Electrolux Major Appliances Division

Conduct data analysis and validation from Kronos iSeries and UltiPro HR systems prior to transfer to Workforce Central utilizing Microsoft SQL and Excel for data comparison

Leverage knowledge and experience in mentoring team members in implementing iSeries during user acceptance testing (UAT) and production environment Workforce Central migration preparation initiatives

Gather requirements from the Worforce Central system to modify pay policies, accruals, attendance, basic schedules, and security profiles

Test new configuration units in Workforce Central within the development system, while rendering assistance with UAT test case development operations management

Administer projects aimed to configure the pay period for one of Electrox’s manufacturing sites through site requirements gathering; current configuration assessment; necessary development environment modifications; and UAT environment production, documentation, and change migration

Spearhead a project focused on designing, configuring, and executing the new attendance and accrual policy for the Electrolux manufacturing site while documenting necessary changes

Serve as the key person in developing Workforce Integration Manager (WIM) interfaces, which include

-Person import, payroll export to UltiPro, accrual balance import, attendance history import, attendance point balance for time clock;

-Paid time off (PTO) update based on perfect attendance; and

-Shutdown pay redistribution and vacation pay and time

Generate over 50 custom reports through Microsoft Report Builder

Integrate service pack upgrades to Kronos application servers within each environment

Take charge of supporting the Workforce Analytics environment through the integration of server updates and troubleshooting of technical issues including data inconsistencies

Oversee Kronos Workforce Central Suite from version 6.x to 7.x within a multi-server environment

ADP Alpharetta, GA, USA

Kronos Implementation Consultant 2015

Assessed requirements with clients, such as Advanced Scheduler, Accruals, Attendance, and Leave policies

Translated requirements analysis into specification documents for client evaluation and signoff

Launched Kronos Workforce Central accrual, attendance, and leave modules for multiple clients

Developed time lines, test cases and quality assurance (QA) testing procedures for multiple clients and managed projects through completion and accurate testing results for WFC modules

Collected requirements through client interviews and executed Enhanced Scheduler

Played an integral role in managing various initiatives for clients within the health care, manufacturing, and retail verticals, such as

-Requirements gathering, configuration and implementation of Advanced Scheduler;

-Design and Development of organizational map used for Advanced Scheduling and backfilled payroll database with primary job assignments and Kronos database importing functions; and

-Configuration of all required Advanced Scheduler building blocks

Axsium Group, Inc., Toronto, Ontario, Canada

Senior Implementation Consultant 2011–2014

Managed small project implementations and upgrades involving anywhere from 2 to 5 team members.

Executed Kronos Workforce Central, in both functional and technical capacity, for clients with 2000 to 50,000 personnel, such as Nike, Amazon, and Citrus Valley Health Systems with focus on time and attendance module including accruals, leave, attendance, and WorkForce Advanced Scheduler

Secured complete and accurate results of all WFC modules by creating test cases and intensive quality control user acceptance testing and system integration testing (SIT)for multiple clients

Rendered time management implementation support with functional and technical aspects for Axsium’s wide client base

Established WIM interfaces to import and export data to various third-party systems, which included PeopleSoft, SAP, UltiPro, ADP, JDE, and Ceridian

Created dozens custom reports through Crystal Reporting and Microsoft RDL

Carried out functional and technical design and post-implementation configuration and documentation activities

Cleveland Clinic Health Systems, Cleveland, OH, Canada

Kronos Senior Systems Analyst 2007–2011

Lead many small internal projects that included determining timelines to complete projects.

Employed keen attention to detail in handling requirements analysis and development as part of the team Implementing Advance Scheduling for Nursing

Collaborated with the Implementation Team in conducting user acceptance testing and nurse scheduling migration and configuration to production environment

Arranged, recorded, and implemented server maintenance procedures, such as system upgrades, patches, and system backups

Assumed full accountability in providing functional and technical support with ongoing issues within the technically sophisticated Kronos environment

Built WIM interfaces to import and export data to various third-party systems

Utilized Crystal Reporting and Microsoft RDL to create custom reports

Served as the Kronos Workforce Management subject matter expert in charge of leading and supporting technical aspects of the organization

Administered configuration testing and documentation

Functioned as member of the corporate IT disaster recovery team responsible for handling annual disaster recovery exercises for the Kronos Workforce Central System

Obtained the 2008 Best Practice Award for Overall Excellence from Kronos

Falon Consulting, Alpharetta, GA, USA

Kronos Implementation Consultant 2005–2006

Coordinated with the Implementation Team in gathering requirements as well as implementing the Workforce Central version 5 for the Cleveland Clinic Health Systems

Formulated configuration specifications and modified integral components and features of the Workforce Management System, such as pay policies, accruals, attendance, leave, and basic scheduler

Determined alternatives and conceptualized recommendations for technological- and process-based solutions to meet business requirements

Designed and launched interfaces for employee and accrual import and payroll extraction

Provided training and support to clients on software configuration and report writing initiatives; as well as in resolving complex technical system and configuration challenges

Held responsibility in providing live support to immediately resolve issues

Demonstrated first-rate performance in handling interface configurations to link between time and attendance product as well as various third-party systems

Earlier Positions Held:

CTR Systems, Warrendale, PA, USA

Kronos Implementation Consultant

Sarcom, Inc., Cleveland, OH, USA

Senior Systems Engineer

Xerox Connect, Inc., Cleveland, OH, USA

Senior Systems Engineer (MCSE, CNE)

Military Experience

United States Air Force (USAF)

Inventory Management Specialist

Education and Credentials

Associate of Science in Computer Science

Southern Ohio College, Akron, OH

Kronos Certification (versions 7.x and above)

Workforce Analytics Certification (versions 6.3 and above)

Professional Development

Kronos Certification Training

Workforce Architecture Workforce Timekeeper Configuration and System Administration

Workforce Leave Management Configuration Workforce Attendance Configuration

Workforce Advanced Scheduler Configuration and System Administration

Workforce Device Manager (WDM) Workforce Connect

Workforce Accruals Configuration Workforce Integration Manager (WIM)

Workforce Advanced Report Writing (RDL) Workforce Data Collection Manager (DCM)

Technical Acumen

Oracle Microsoft SQL Server PL/SQL DB2 Microsoft Applications (Excel, Visual Studio, and Access) Report Builder Microsoft RDL Workforce Integration Manager

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