Almira Lucas Domingo

Al Khuwair, Muscat, Sultanate of Oman

+968-********

Email: aczyf7@r.postjobfree.com

Resident ID # 84953706, Sultanate of Oman

SEEKING for EXECUTIVE ASSISTANT / OFFICE MANAGEMENT ADMINISTRATION PREFERRED SECTORS: HOSPITALITY, TOURISM, AIRLINE & CORPORATE My career goal is to bring my proven track record to an established and reputed company. Dedicated office management and business operation having a history of running an efficient office and carrying out my function and service in the organization.

Dynamic executive (20) years professional experience) with extensive business acumen and ingenuity in delivering outstanding service and operational excellence in Hospitality Industries; ability to manage all facets of tourism hospitality operations, including strategic planning, ground operations, support areas, healthcare and customer service. Recognized track record for controlling costs and maximizing quality through effective negotiation, manage business administration and executive assistance. Extremely dedicated, passionate and qualified minded individual committed to complete all tasks on time and strives for excellence.

Accomplishment and Achievement

Toyota Motor Philippines

Rated 90% and above rating on product knowledge, performance and customer’s survey.

Achieved 5 to 10 units quota per month.

Awarded as Quality Marketing Professional – (2002 and 2003) Core Qualifications and Skills

Exceptional computer and Internet skills

Excellent networking and office relationship management skills

Practical approach to solving office and business issues

Experienced in handling situations involving office and company’s concerns

Very strong communication skills with all levels of management and clients

Good in promotional designs for website publication

Good experience in the concept of exhibition designing Career Overview

SECRETARIAL AND ADMINISTRATIVE

Responsible for supporting high-level executives and management or entire departments. Provides administrative support and performs numerous duties, including scheduling, writing correspondence, emailing, handling visitors, routing callers, and answering questions and requests. In charge with office management and management activities. Prepare confidential and sensitive documents.

Determine matters of top priority and handle accordingly. Prepare agenda for meetings.

Helps prepare office budget.

Plans events and volunteer activities.

Maintain office procedures and administration.

Responsible for overall front office activities including the reception area, purchasing and facilities. Arrange internal office moves and arrange for office meetings. TRAVEL AND TOURISM

Planning and arranging tour packages, day trips, transportations, accommodations and other ground tour operations.

Selling and coordinating with clients to determine their requested destination, modes of transportations, travel dates, costing and accommodations.

Providing relevant information, brochures and publications to travellers. Manage to book transportation, make hotel reservations and collect payments. Negotiate with hotels and providers for competitive rates in the market. Generate proposal and quotation for In-bound and outbound tours. Use promotional techniques and prepare promotional materials to sell itinerary tour packages. Create, design and market promotions in the websites. Coordinate passively and maintain good business association with travel agencies abroad. Attend international tourism exhibitions which generated new customers for both in local and international market.

Generate marketing emails for tour packages, promotions and other offers. Coordinate and distribute information and instruction to all affiliates and service providers. Assist airfare ticket inquiries and issuance of actual tickets. MARKETING AND SALES

Ensure direct marketing and support to the organization. Corporate sales visit, product presentation, offers and update. Research information and collect knowledge for competitive business. ACCOUNTING AND COLLECTION

Supervise collection department and report to the higher management. Facilitate company accounts for monthly collections, reports and system update. Prepare collection letters with a follow up system and recommend legal action if necessary. Coordinate and work on with concerned departments. HEALTH CARE

Health referrals and medical assistance outside Oman (Thailand, UAE, Malaysia and India). Coordinate and send patients with our partner abroad to make commissionable profit. Participate in health exhibitions every twice a year to generate new patients and promote affiliated hospitals.

Organize and designs booth in every exhibitions successively twice a year. Generate marketing and campaign emails for health referral. IMPORTATION

Secure land and condominium to change ownership titles to the residents. Submit tax and tariff for residents to the municipalities. Declaration of real properties direct to the municipalities. Act as a Liaison Officer and represent company for real estate and legal documents. Employment Background

Current Position: Marketing Executive & Travel Agent Company: Leading Steps International, LLC (December 2010 to Present) Al Khuwair, Muscat, Sultanate of Oman

Specialization: A destination management company (DMC), Medical Tourism and Real Estate Position 1: Executive Assistant to the CEO & Marketing Assistant (6 years) Position 2: Documentations & Collections Officer (6 years) Company: Meridien Development Group, Inc. - Philippines Specialization: Real Estate Developer and Property Management of high rise buildings. Position: Marketing Professional (2 years)

Company: Toyota Motor Philippines, Inc. - Philippines Specialization: Automobile dealership.

Position: Executive Secretary (1 year)

Company: United Laboratories, Inc. (UNILAB) - Philippines Specialization: Manufacturing company for medicines and healthcare provider. Other Positions: Call Center Agent and Computer Teacher Educational Attainment

University Degree in Bachelor of Science in Secretarial Administration and Education St. Paul University - Quezon City, Philippines

Tourism & Health Exhibitions

Arabian Travel Market - Dubai, UAE – August 2014

IMTEC Health Exhibition - Muscat, Oman – September 2011 to 2016

Oman Expo Health Exhibition - Muscat, Oman – January 2013 to 2016

Elaj International Exhibition – Muscat, Oman – March 2016 Professional Training with Certificate

Saber Basic Training - Sabre Travel Network Middle East WLL – Muscat, Oman

Toyota Marketing Professional Training - Philippines

Information Technology – Philippines

Effective Collection Technique - Philippines

Advance Customer Relations Effectiveness Workshop – Philippines

Professional Secretary’s Course in Dealing with People – Philippines

Effective Telephone Communication – Philippines

Information Technology - Philippines

Personal Details

Country of Origin: Philippines

Passport No.: EC3923140

Date Valid : 13 April 2020, Philippine Embassy – Muscat Language : English and Filipino

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