Customer Service Project Manager

Andrea Petty

*** **** ******* *****. **

Calgary, Alberta T3H 5G6

Mobile: 403-***-**** / Email: ******.****.*****@*****.***

PROFILE

Global life experience

Caring & committed community member

Proficient public speaker

Collaborative Leader

Critical Thinker

Problem Solver

Decision Maker

Creative

Innovative

Responsible

Communicative

Lifelong Learner

Ethical Citizen

Engaged Thinker

Entrepreneur

Educator

QUALIFICATION HIGHLIGHTS

Career success spanning over 25 years

Experienced in leadership roles

Entrepreneur

Broad post-secondary education

10 year plus business owner/operator and trainer

Community Leader:

Interview for CBC National News – 2013

http://www.cbc.ca/bluesky/episodes/2013/09/25/sask-woman-in-kenya-attacks-funeral-for-mall-attack-victims/

Captain - Windsor Golf and Country Club, Nairobi- 2014

Windsor Golf and Country Club Committee Member, Nairobi - 2010-2015

External contractor for International Organization for Migration, Flight Escort / Coordinator for Somali refugees - Nairobi -2004 through 2009

Educational Leader:

Fostering and implementing community based labour programs within the construction civil engineering sector

Fundraising coordinator for Happy Kids Home

Orphange – Athi River, Kenya - 2007-2013

Curriculum development for refugee travel programs, IOM, Nairobi

Developing staff training programs within the hair / nail industry

POST SECONDARY EDUCATION

Bachelor of Arts Program Kwantlen University – 1993 /1994

Qualified Licensed Hairdresser / Barber Judy’s School of Beauty – 1989 / 1990

Toni & Guy – Los Angeles CA 1994 – 1994

Advanced Cutting / Coloring

WORK HISTORY

Proprietor

Bliss Nail Spa and Bliss Hair Salon – Nairobi, Kenya

2003 - Present

Responsible for business development / Branding

Developing and implementing marketing strategies and sales targets

Hiring and supervising staff inclusive of providing support and evaluations

Responsible for successfully fostering effective relationships with staff and clients

Togami Construction Company Ltd– Nairobi, Kenya

2005 – 2013 Director / Project Manager

Responsible for business development / branding

Managing procurement and tendering of contracts

Overseeing operations on site

Fostering and implementing community based labour programs

Hair Stylist

Salon Malibu – Nairobi, Kenya

1999 – 2003

Senior Stylist

Mitsou-Mitsou - Tokyo, Japan

1997 – 1999

Colorist / Stylist

Dino & Gino – Athens, Greece

1995 –1996

Colorist / Stylist

Glemby International – Vancouver, BC

1990 – 1992

Junior Stylist

REFERENCES

Mr. Dafydd Thomas

M.Ed, Principal

Northern Gateway Public Schools

Whitecourt AB

Home: 780-***-****

Email: ******.******@****.**

Mark Wardley

Owner -Salon Malibu

P.O. Box 919,

Village Market,

Nairobi, KENYA00621

************@*****.**.**

Liz Case

Corporate Alliances Manager

UNICEF - United Nations Geneva

146 rue Voltaire,

Divonne les Bains

France 01220.

*****@******.***.

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