Manager Sales
Resume:
Samah Mohamed Radwan
*th Settelement – Zizinia Compound – New Cairo
Phones # : 002-****-***-** 90
E-mail : *************@*******.***
Objectives
I am looking for a new challenging career development, where I will be able to wide my business scope and utilize my past experience.
I am a very self motivated and dynamic person seeking a professional career opportunity. Work Experience
From July 2008 till present
Travel Section Manager
Schneider Electric
1) Developing a travel management working plan and system, for accurate follow up. 2) Managing the renewal of all hotels contracts and providing the best available market rate. 3) Signing special deals with different airlines, according to the volume of business. 4) Organizing all external conferences, seminars and launch product events 5) Organizing events & exhibitions up to 1000 pax ; Ramadan Iftar parties for employees & exhibitions for launch products.
6) Applying the travel regulations and internal policy in accordance to the global company policy.
7) Handling all car suppliers' deals for long terms and daily rent requests. 8) Establishing a wide data base for different suppliers. 9) Creating an online data base with all hotels contracted rates and special promotions. 10) Proper follow up on all travel requirements and daily working process; hotels reservations, flight bookings, visa issuance and car rent requests. 11) Developing a monthly and quarterly saving cost report. 12) Monitoring all incoming and outgoing travel requirements. 13) Monitoring the volume of business quarterly in local and international hotels, airlines and car suppliers through detailed reports.
14) Organized the factory launch event with all specific details; opening protocol, cocktail reception, press conference and all related aspects. 15) Arranged a top customer's event in Turkey with a private charter flight and hotels accommodation.
16) Participating in management meetings.
17) Managing the Travel Section Team performance and daily work. 18) Creating awareness among the Travel Section Team with the department action plan. 19) Providing special packages and promotions; hotels and airlines offers. 20) Handling personal reservations for employees as well. 21) Managing the company representatives' missions. Samah Mohamed Radwan
2
From November 2004 till July 2008
Executive Assistant to the Managing Director, Travel Manager and Business Unit Marketing Communicator
ABB High Voltage
Executive Assistant to the Managing Director
1) Developing marketing & budget action plans and power point presentations. 2) Assisting in marketing analysis.
3) Participating in the Human Resources Committee meetings & decisions. 4) Taking meetings minutes & participating in developing the management announcements regulations and company merge procedures.
5) Organizing a daily agenda.
6) Arranging travel and accommodation process for MD and all employees. 7) Maintain confidential filling to ensure that adequate records are kept. 8) Issuing outgoing correspondence and faxes.
9) Replying guests’ complaints.
10) Handling incoming & outgoing mails.
11) Monitoring the company’s web site daily news & competitors. 12) Translating Arabic and English documents if needed. Travel Manager
13) Handling the hotels accommodations for visitors 14) Welcoming top VIP guests, organizing special programs and tours. 15) Booking air flights.
16) Organizing seminars & cocktail receptions in various hotels. 17) Dealing with the travel agencies and getting special offers. 18) Acting as a member in a travel committee; evaluating travel agencies in order to choose an appropriate and sufficient implant. Applying a process and implementation procedures. 19) Monitoring the business volume; hotel’s reservations & flights bookings in monthly and year end reports.
20) Handling the travel country manager tasks during vacations. Business Unit Marketing Communicator
21) Handling all brochures, posters and catalogues. 22) Arranging all events and participating in exhibitions. 23) Communicating all business unit alerts and news. 24) Maintaining and applying the standard company visual identity. 25) Participating in marketing communication meetings and brain storming. 26) Participating in developing the companies ads. 27) Issuing press releases covering the business unit new projects. Samah Mohamed Radwan
3
From May 2002 till November 2004
Administrative Assistant to the Director of Sales & Marketing Public Relations Manager
Sheraton Heliopolis Hotel, Towers & Casino
Administrative Assistant to the Director of Sales & Marketing 1) Issuing monthly reports.
2) Developing power point presentations.
3) Handling incoming & outgoing mails and faxes.
4) Taking executive sales meetings, weekly sales meetings and daily briefing minutes. 5) Handling confidential memos and information.
6) Translating Arabic and English documents if requested. 7) Organizing a daily agenda, issuing memos and letters. 8) Handling guests' complaints.
9) Handling Team Hot program.
10) Organizing & maintaining a good filling system. 11) Assists all departments supervised by Director of Sales & Marketing with correspondence & other data as required.
12) Working on the budget for year 2004 & 2005. Participating in the focus group meetings. Handling Public Relations Department for One Year: 1) Issuing press release & sending it to magazines & newspaper; covering the local & international media.
2) Translating the hotel news from Arabic to English and vice versa. 3) Maintaining good contacts with journalists & editors. 4) Entertains press members and potential clients
5) Handles promotional giveaway items.
6) Developing quarterly impressions and monthly reports. 7) Writing hotels news with creativity.
8) Working on sponsorship for the hotel big events and free entertainment. 9) Organizing a Starts Club party program and introducing the event. 10) Maintaining good contact with movie stars & media. 11) Participating in a Top Accounts party and developing the action plan. 12) Participating in marketing analysis and events. From May 2000 till May 2002
Banquet Sales & Reservations
Mövenpick Helioplis Hotel & Casino
1) Handling the banquet reservations and follow up on customer’s needs. 2) Handling incoming & outgoing mails and faxes.
3) Writing & preparing functions' sheets, letters, faxes, offers & memos. 4) Translating documents and memos from English to Arabic and vice versa. 5) Handling guests' complaints.
6) Taking meeting minutes
Samah Mohamed Radwan
4
From January 1999 till May 2000
English Tour Operator
Creative Travel International
1) Preparing the whole tour for the guests during their accommodation in Egypt. 2) Reserve and confirm their accommodations and meals arrangements. 3) Handling guests complaints.
4) Handling incoming & outgoing mails & faxes.
Special Skills
Language Skills:
Arabic : Mother tongue
English : Fluent
French : Very good
German : Good
Computer Skills:
Perfect knowledge of Microsoft Windows XP
Excel and Power point
Internet research
Communication Skills:
Self motivated, flexible & dynamic.
Ability to work within a team & under pressure.
Confidential & professional manner in communications.
Ability to manage multiple tasks and working extra hours.
Capability of prioritizing tasks & meeting deadlines.
Good knowledge and understanding of administration procedures Trainings & Courses
Schneider Electric:-
1) Finance for non Finance
2) Accelerating Implementation Methodology
3) Effective Management Skills.
4) Employee engagement & performance appraisal
ABB High Voltage:-
1) Marketing communication college
2) Office management (German Chamber – Grade: Excellent) 3) Leadership Challenge Training
4) Power point course XP & certified from IBM
5) French courses (Ecrire et Oral Atelier) Sixième Centre Français. 6) German courses (G4) ADK – Goute
7) Communications skills.
8) Lotus Notes programme
Samah Mohamed Radwan
5
Sheraton Heliopolis Hotel:-
1) First shot best shot
2) Travelite
3) Six sigma
4) Monthly reports
5) Star supervisory
6) Sales negotiation skills
7) Six sigma projects
8) Media AME public relations
9) Wireless internet
10) Effective listening
11) French courses in Berlitz institute.
Mövenpick Heliopolis Hotel:-
1) Customer service
2) Up selling
3) Telephone manners
4) Grooming courses & make up by Shierly Shalaby
5) Handling guests’ complaints
Education
June 1999 Bachelor of Arts, English Department
Ain Shams University, Cairo, Egypt
Primary & preparatory school S.T. Peter language school Secondary school
June 1996 Graduated from Abd El Aziz Al Soud
Language School
Personal Information
Date of Birth : May 29th,1978
Nationality : Egyptian
Marital Status : Married
Hobbies : Playing Tennis, reading, gym & traveling.
Contact this candidate