*

Saima Nehal

Software Engineer

Career Summary I am an experienced Software Engineer with strong business knowledge in health care

services. Over 5 years of experience in the field of information technology, with hands-on

experience in system analysis and design, software quality assurance and testing,

development and deployment and production support with proficiency in all phases of

software development life cycle. Excellent communication skills and proven client

relationship building and team management capabilities.

My passion is to build quality solutions that drive efficiency and improve business

operations performance.

Academics BS (Computer Engineering) 2001 ? 2004

Department of Computer Engineering, Sir Syed University of Engineering and Technology,

Karachi Pakistan.

CGPA 2.98

Expertise o Business Analysis

o Software Quality Management

o Software Development Life Cycle (SDLC)

o Application Development

o UAT Management

o Release Management

o Project Management

o Production Support

Professional

Experience

Programmer Analyst /Quality Assurance Engineer

Aga Khan University Hospital

May 2005 ? November 2010

As a Programmer Analyst I was responsible to

o Design a number of software solutions for healthcare division to facilitate continuous

improvement of the business processes, systems, workflows and customer experience.

o Ensured the development and release of premium quality solutions that provided

efficient and secure experiences for customers.

o Drove all phases of enterprise integration and process improvement projects to

successful completion. The projects focused on increasing service levels and enhancing

system stability.

o Planning, development, testing, and documentation of computer programs, applying

knowledge of programming techniques and computer systems.

o Evaluation of user requests for new or modified program.

o Preparation of flowcharts and diagrams to illustrate sequence of steps that program

must follow and to describe logical operations involved.

o Analyzing, evaluating, and alteration of program to increase operating efficiency and to

cater new requirements.

o Assisting users to solve operating problems and technical issues.

o Performing root cause analysis and implementation of necessary corrective actions.

o User training for system features and functionalities including creation of user manuals.

Resident: 1609 Monahan Drive,

Lantana, TX 76226

Legal Status: Green Card Holder

Contact: +1-310-***-****

Email: aczybj@r.postjobfree.com

https://www.linkedin.com/in/saima-nehal-b56140109

2

As a Quality Assurance engineer, I was responsible to

o Participate in requirement gathering meetings with users for better understanding of ?as is business process?.

o Analyze the requirements from the client and participate in proposing the ?to be process? for business.

o Document changes to requirements and tested their implementation in new versions application.

o Create test scenarios.

o Prepare test cases for module, integration and system testing.

o Prepare test data for the test cases.

o Prepare test environment to execute the test cases.

o Analyze the test cases prepared by other team members.

o Plan and execute the test cases.

o Documented software defects and performed additional testing to verify all issues were fixed before final delivery.

o Prepare lessons learnt documents from the previous project testing experience.

o Prepare suggestion documents to improve the quality of the application.

o Conduct review meetings within the team.

Certification

Microsoft Certified Technology Specialist (MCTS): .NET Framework 2.0 Windows ?Application Development Foundation.

Languages

C, Visual Basic 6, C#, VB.Net, Knowledge of ASP.Net MVC, HTML, JAVAScript, CSS.

Tools

Crystal Reports, JIRA, Excel, Word, Git.

Methodologies and Environments

Object oriented analysis and design, spiral approach, prototyping approach, Microsoft Visual Studio.Net, Agile (scrum).

Database

Oracle, SQL server

Key Projects

Pharmacy System

o I was solely responsible for the design of new modules and enhancements, quality assurance of the solution, testing and preparation of relevant test documentation etc.

o In-house built solution to automate the process of drug prescription and its administration to the inpatients as well as drug dispensation for outpatients.

o The system comprises of a complex billing module for pharmacy operations as well as a reporting module for the MIS (management information system) reports that were used by health care staff and finance users.

o The application was capable of supporting 1000+ concurrent users performing different operations

Neurophysiology System

o Responsible for the development of new features, enhancements, management of

Go-live/release, documentation and system support.

o The in-house built solution comprised of series of routines that allow the neurophysiology staff to keep track of patients throughout the procedure.

o This system automated the process of report transcription providing efficient ways of managing patients? information, catering information retention requirements with very

3

low processing time.

Cardiopulmonary System

o Responsible for the development of new features, enhancements, management of

Go-live/release, documentation and system support.

o The in-house built solution comprised of series of routines that allow the cardiopulmonary staff to keep track of patients throughout the procedure.

o The system automated the process of report transcription providing efficient ways of managing patients? information, catering information retention requirements with very low processing time.

Drug and Poison Information System

o Responsible for requirement analysis, solution design and documentation.

o Development and testing of the proposed solution fulfilling user expectations.

o Go-live and ongoing production support.

o The system enabled users to record drug and poison calls electronically, increasing the efficiency of the care providers.

o The system featured an advanced reporting module for the generation of statistical and managerial reports based on pre-defined criteria.

Contact this candidate