Janice Tobin
Franklin, Ma. *2038
COMPUTER SKILLS
Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Type 40 wpm
EXPERIENCE
Liberty Mutual Ins. Co. (2006 – Present)
Senior Underwriting Analyst
Review all clients policies for primary Underwriter
Ensure all policies are current and accurate
Manage account policies making additions and deletions to existing Policies
Preparing information needed to market new and renewal business
Monitoring various reports for consistency
Policy issuance and endorsement processing
Make and follow through with request for missing information from outside sources
Assist in accounting procedures such as invoicing
Communicate with independent wholesale insurance brokers and general agencies.
Candidate for all lines shadowed an auto underwriting assistant
Wilde Corp.
Primary Postage Administrator, Holliston, MA (2003-2006)
Follow daily schedule as to what clients jobs are mailing out that day
Print report from client as to how many pieces are to be mailed
Worked closely with project coordinator, to assure all postage counts
Created US. Postal forms for each client
Billing, answer phones, direct calls, schedule meetings and prep board room
Protocol U.S.A.
Primary Postage Administrator, Braintree, MA (2001-2003)
Determined postage requirements; ordered all postage and specialty postage based on customer’s needs
Tracked deposits
Opened new client permits and paid bulk fees for customers
Organized job priorities for customers
Rescheduled appointments as necessary to fit client’s needs
Coordinated daily Postal schedule and planned future schedules
Worked closely with Credit Collector and Postal Clerk to ensure that a smooth prioritized workflow was achieved
Dickenson Direct
Machine Operator, Braintree, MA (1998-2001)
Set-up and operated Pitney Bowes inserting machines
Managed customer accounts
Century Mailing Co.
Machine Operator, Randolph, MA (1987-1998)
Set-up and operated Pitney Bowes inserting machines
Managed customer accounts
Sorted and prioritized mailings
City of Quincy, Mayor’s Office
Administrative Assistant, Quincy, MA (1984 – 1986)
Received all visitors and telephone calls
Maintained calendar and scheduled appointments and meetings.
Responded to requests for information
Arranged conferences and meetings with special consideration to location, agenda, attendee availability, etc.
Organized and controlled records on incoming correspondence and action item documentation
Coordinated documents requiring signatures and followed-up on work in-progress to ensure timely reply
Used word processing equipment to produce a variety of documents.
Reviewed documents for grammar, clerical accuracy completeness of data and special requirements of the office
Received and managed all incoming and outgoing mail/correspondences
Typed correspondences from long hand notes
EDUCATION
Quincy Adult Education, 1999 (Classes taken: Microsoft Excel, Word & Powerpoint)
Quincy High School, 1986