Customer Service Representative
Resume:
TERENCE C JONES
HOUSTON, TX *7045
*************@*****.***
Work History
WalMart, Texas
Frozen/Dairy Associate Feb 03, 2014 - Jan 01, 2015 Unloaded merchandise
Performed claims, stocking, bin/bin audit, and rotate merchandise Disposed of expired or damaged items
Selected picks(9-60) and palletized
Kept worksite clean
Wal-Mart, Houston, Texas
Unloader/Stocker Apr 01, 2013 - Nov 23, 2013
Unloaded trucks utilizing pallet jacks.
Verified accuracy of shipments.
Notified management of all shortages and damages.
Stocked merchandise on shelves and racks.
Maintained food products at proper temperatures to ensure the safety, quality, and purity of food items. Assisted customers while providing excellent service. Performed other duties as directed.
Sam's Club, Houston, Texas
Warehouse Associate/Cashier May 21, 2011 - Jun 25, 2012 Unloaded trucks utilizing forklifts and pallet jacks. Received, scanned, and counted stock items.
Performed inventory control duties and recorded information manually. Packed and unpacked items to be stocked on shelves in stockroom, warehouse, and store. Informed management of any problems or discrepancies. Arranged and set up merchandise displays.
Assisted customers with merchandise selection and location while providing excellent service. Rang up purchase and received payment from customers. Maintained store and warehouse in a clean and orderly manner. Followed all standards, rules, regulations, procedures, policies, guidelines, and directions to ensure safety, efficiency, customer satisfaction and retention.
AMC Theaters, Harvey, Louisiana
Theater Attendant/customer Service Representative Nov 26, 2008 - Jul 24, 2010 Sold and obtained admission tickets and passes from customers. Examined tickets and passes to verify authenticity using criteria such as color or date issued. Greeted customers as they entered movies and provided requested information. Functioned at concession stands serving and ringing up customers' purchases. Prepared customers' orders according to requests.
Maintained food preparation areas and equipment in a clean, sanitized, and orderly manner. Swept and mopped floors.
Gathered and removed trash.
Contact this candidate