Project Manager Management

HOWARD LAMPERT

** ******** ***** *********, ** **803 516-***-**** *******@***.***

Career Summary

Project Manager; Business Analyst; Image Technologist; Systems Developer

Highly accomplished and award-winning Project Manager / Business Analyst with extensive experience in the fields of technology infrastructure, operations, project / program management and process improvement. Subject matter expert providing advice and support to multiple Lines of Business (LOB) to enhance and improve internal and external client relations. Recognized for ability to maintain specific focus on cost containment / reduction while formulating and implementing advanced technology and business solutions to meet a diversity of needs. Strong communication skills and experience working

in a global, multicultural environment. Responsible for a range of interrelated functions:

Professional expertise and leadership roles include:

• Business Process Improvement • Cost Benefit Analysis

• Forecasting and Planning • Vendor Management

• Excel Modeling • System Development Life Cycle

• Project Life Cycle • Business System Analysis

• Waterfall Methodology • Quality Management

• Change Management • Compliance Projects

Work Experience

9/2015 – Present Freedom Mortgage Corporation, Melville, NY Project Manager

Managed mortgage application projects,working with clients, operations and IT development teams.

Successfully led the infrastructure integration of two mortgage companies acquired by Freedom Mortgage Corporation that concluded in December 2016. Managed the network, e-mail / messaging and telecom integrations. Worked with the business and IT to successfully complete these implementations on time and under budget.

Oversaw the integration of new technology into an existing business request process that enabled better tracking and resource management for IT and the business.

• Utilized PMBOK with Waterfall Methodology

• Creation of Project Charter

• Facilitated development of all project deliverables

• Developed BRDs, FRD’s, project plans and estimates in collaboration with IT and business teams

4/2015 – 8/2015 CS Technology, Melville, NY Infrastructure Project Manager / Consultant

Managed hardware refresh of hundreds of servers. Supported the infrastructure upgrade for First Data

Corporation, a major global payment processing company.

11/1980 – 8/2014 JPMorgan Chase Bank NA, New York, NY Multiple job titles as follows:

2/2001 – 8/2014 Chase Image Technology Project Manager / Business Analyst - Implementation

Key member of a new group utilizing state-of-the-art image technology to service both internal

and external bank clients through the archiving and retrieval of hundreds of terabytes of data using intranet / internet web browser application.

Responsibilities and accomplishments include:

• Product launch through execution of marketing initiatives including sales calls and trade shows

• Developed and coordinated project plans

• Tracked project progress and oversaw weekly meetings as well as demos and webinars

• Project scoping / eliciting requirements, creating FRD’s and BRD’s

• Worked with programming partners to build test environments

• Reported on key projects to senior management

• Managed enterprise software releases for PMO

• Successfully established iSolutions, a new JPMorgan Chase business venture

• Streamlined client order-to-pay system resulting in significant reduction of time and cost

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HOWARD LAMPERT

Internal clients including: External clients including:

• Chase Auto Finance • FCC

• Chase Corporate Banking • First Niagara Bank

• Chase Mortgage Banking • Nissan USA

• Chase Retail Banking • Regulus

Project Manager Billing Operations

Responsible for domestic and global pricing and billing initiatives, i.e. mainframe, LAN and

web-based applications. Projects included Y2K, merger-related application conversions as well as a business-to-business e-commerce implementation.

• Documented business/systems requirements

• Developed and implemented project plans

• Coordinated and chaired meetings

• Problem management of customer issues

• Data analysis using Excel, Access and DB2 / SQL

Systems Liaison Manager Chase Billing Operations

Managed the development and communication of requirements between the business support and systems support staff for the bank’s Customer Billing System (ACBS) which produced over 5000 customer bills per month generating approximately 60 million dollars in annual revenue.

• Managed two Systems Liaison Officers

• Developed business specifications

• Documented acceptance test plans and schedules

• Tested modifications and major enhancements

• Communicated all change control requests in detail to the systems group

Application Development Manager Chase Billing / Costing Technology

Converted and managed the bank’s product costing system from FORTRAN to ADABAS / Natural. Managed the bank’s customer billing production system utilizing DB2 / COBOL used to develop monthly actual and annual budget unit costs and allocations.

• Managed team of eight including programmers and consultants

• Responsible for all systems development and implementation

Education

New York University B.A. in Mathematics

NYU Graduate School of Business Area of study: Quantitative Analysis

Working on PMP Certification

Software

MS Office: Word; Excel; Access; Outlook; PowerPoint, SharePoint, DB2 / SQL, MS Project,

CA Clarity, WorkFront, Captiva Input Accel, IBM Ondemand, Microsoft Lync, HP Quality Center

Awards

2/2004 JPMorgan Chase All Star Award

Received prestigious award for highest number of successfully completed projects for the year.

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