Phaedra Mixon

**** *** ***** **.

Las Vegas, NV *9130

Phone 702-***-****

aczxuj@r.postjobfree.com

Summary of Qualifications

Seventeen years of progressively responsible experience in the technology industry. I have extensive experience with the entire software development life cycle (SDLC), and I am familiar with various software testing methodologies like Agile. I have created detailed documentation of business and system requirements, process flows, data models, test plans, and test cases for employers in health care, retail, and government. I have managed multiple software implementations using PMP/PMI methodologies.

Experience

Diamond Resorts International, Las Vegas, NV

Quality Assurance Analyst, August 2013/ Present

●Perform functional, regression, and usability testing on the Diamondresorts.com website using a mix of traditional and agile testing methodologies

●Produce metrics, graphs and reports using Google Analytics, Microsoft Excel spreadsheets and PowerPoint presentation software for the project team and DRI IT management

●Participate in the entire product lifecycle, from requirements gathering to general functional release

● Work with web development to remediate website anomalies

TEK Systems (Wynn Las Vegas), Las Vegas NV

Quality Analyst, November 2011/July 2013

●Analyzed system and functional requirements to identify areas of the Wynn website best suited for automation

●Created automated tests for use during regression cycles using Selenium

●Tested various software products and processes (interfaces, website, etc.) as assigned

●Reported defect reports using Quality Center

Zappos IP, Henderson, NV

Quality Engineer II, February 2010/June 2011

●Analyzed system and functional requirements to identify areas best suited for automation of test cases

●Managed offshore team of three Quality Engineers in the process of website automation using Selenium

●Facilitated test design review meetings with offshore and in house website QE teams

●Executed automated test scripts and remediated software anomalies found via automated testing

●Wrote defect reports for software engineers using JIRA

Elekta IMPAC Software, Henderson, NV

Project Manager, June 2006/June 2009

●Managed EMR software implementations for new clients from post-sale through hand-off to software support

●Managed initial EMR software and hardware installations and subsequent product upgrades throughout project implementation

●Coordinated implementation tasks involving third party vendors with clients

●Fostered customer loyalty by ensuring that clients fully utilized Elekta’s EMR and other solutions and services

●Facilitated customer meetings, coordinated client resources and assigned project tasks to team members

●Created and distributed documentation to project team members and clients, addressing each facet of implementation on every project, including project charter, meeting minutes, expense reports, project plans, etc.

●Created and maintained multiple project SharePoint portals

Elekta IMPAC Software, Henderson, NV (con’t)

Quality Engineer September 2003/June 2006

●Worked with Product Management to create the system and functional requirements needed to create test plans, test cases, and test procedures for electronic medical record software

●Coordinated and participated in the execution of testing and the remediation of software anomalies

●Established and expanded manual testing procedures and methods used in determining accuracy of the software application.

●Designed and developed both print and on line technical reference documentation with the use of graphics and word processing programs.

Covance Central Diagnostics (CCD), a Division of Covance Inc., Reno, NV

Verification and Validation Analyst (V&V Analyst) - February 2003 to September 2003

●Set up the newly created Verification and Validation department for CCD Reno

●Used IEEE standards to create verification and validation procedures for the software development group

●Planned verification and validation tasks to be completed as part of the larger software development project plan

●Performed detailed documentation of business and system requirements, process flows, and data models

●Coordinated and recorded key document reviews, including system requirements gathering, system design, test plans, and test cases

●Performed criticality, interface, traceability, and risk/hazard analysis for assigned projects

●Generated and verified test plans, test procedures, test design, test cases, and testing logs for system, acceptance, component and integration testing

●Coordinated and participated in the execution of testing and worked with software engineering to remediate software anomalies

●Generated test summaries and validation final reports

●Represented CCD IT in client and regulatory audits.

New Era of Networks, A Sybase Company, Pacheco, CA

Software Quality Assurance Engineer - June 2000 to December 2001

●Tested New Era of Networks Middleware Adapters for PeopleSoft, ConvoyDM, and MedMerge/MedPortal applications

●Participated in the entire product lifecycle, from requirements gathering to general software release

●Tested ODBC connections between applications and DBMS using Oracle, Sybase, Access and SQL drivers

●Edited Windows registry settings while testing software prior to and during developers release cycle

●Used Telnet to access databases located on Sun Solaris UNIX systems

●Created and maintained quality assurance section of MS Project plan for assigned products

●Tracked defects in a proprietary database

Education

●PMI - Project Management Professional Certificate of Achievement – CertTest Training Center, September 2008

●Rio Salado College, Tempe, Arizona - Computer Usage and Technology 1999

●Truckee Meadows College, Reno, NV – General Studies

●Advanced Microsoft Office training (Excel, Word, PowerPoint, and Access)

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