Manager Operations

Mark Jones

Pittsburgh, Pennsylvania ***** • **********@*******.*** • 480-***-****

www.linkedin.com/in/jmarkjones1

Senior Operations Manager

Experienced and motivated management professional with a demonstrated capacity to build relationships, streamline workflow, and boost production to enhance profitability.

Key Qualifications

More than 25 years of management and leadership experience in a range of areas, including marketing, development, supply chain, production control, logistics, and manufacturing engineering.

Demonstrated track record of reducing costs while improving quality and operational efficiency.

Strong organizational skills, communication abilities, and project management experience.

Technical understanding of engineering, operations and equipment design with demonstrated safety leadership.

Professional Experience

Orbital ATK – Chandler, Arizona

Senior Operations Manager, 3/2008 to Present

Propel continuous advancements in areas of aerospace manufacturing for defense production programs. Reduce defects per unit and lower cycle times using Lean Manufacturing and Six Sigma principles. Demonstrate experience with Earned Value Management System. Plot and organize assignments using Integrated Master Scheduling and Work Breakdown Structures.

Selected Contributions:

Increased output by more than 100% over the previous year by executing a dramatic culture shift. Simultaneously achieved a corresponding 20% labor reduction. Developed defined cycle time targets as well as a uniform build process.

Increased the number of “green” rated subcontractors from 25% to more than 90%.

Led supply chain management group and oversaw the proposal process during contract negotiation and award.

ASM America, Inc. – Phoenix, Arizona

Engineering Manager, 9/2002 to 3/2008

Defined and directed a semiconductor capital equipment engineering team. Collaborated closely with customers while leading a rapid-response group; achieved rigorous technical and logistic standards for upgrades to high-volume manufacturing equipment.

Selected Contributions:

Oversaw the production transition of the product honored as Semiconductor International’s Editor’s Choice Best Product of 2008.

Implemented a system for field service personnel to report failure and offer corrective action.

Utilized Design for Manufacturing and Failure Modes and Effects Analysis. Developed ideas and designs for Continuous Improvement Projects and Reliability, Availability, and Maintainability.

Kulicke & Soffa – Gilbert, Arizona

Engineering Manager, 5/2001 to 9/2002

Supervised the Engineering Operations and Application Engineering departments. Oversaw the Test Division, which designed and built interface systems and probe cards for integrated circuit device testing. Supervised domestic and foreign employees on four sites.

Selected Contributions:

In the test division, led worldwide initial ISO certification and design standardization efforts.

Managed and counseled engineers using the Design to Order methodology.

SpeedFam-IPEC – Chandler, Arizona

Program Manager, Product Marketing Manager, and Product Engineering Manager, 9/1992 to 5/2001

Led development of semiconductor capital equipment in a matrix environment. Guided the program from feasibility to product introduction, including third-generation equipment site installations in Europe and Asia. Co-developed an original product catalog system that defined customer configurations and reduced redundant work by 75%.

Selected Contributions:

Managed a team of designers, mechanical engineers, and electrical engineers.

Conducted market and gap studies. Prioritized engineering development projects.

Increased corporate profits via thoughtful partnerships and joint-development initiatives.

Educational Background

Master of Business Administration, Management

Western International University, Tempe, Arizona

Bachelor of Science, Mechanical Engineering Technology

Northern Arizona University, Flagstaff, Arizona

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