Manager Field Service

Theron A. Fowler P O Box ***, Libuse, LA ***** ***********@**********.*** 318-***-****

OBJECTIVE

I would like to use my skills to get back in the workforce. I enjoy working in the public and have a good work ethic. I have 53 years of experience in telecommunications.

SKILLS & ABILITIES

I have installed all Avaya telephone switches, training and programing as well as all the old PBX’s. Serviced coin phones. I have run cable and worked terminating in patch panels. Field Service Manager managing 18 technicians all over the state of Louisiana. Adept at writing evaluations and setting up daily workloads.

EXPERIENCE

INTEGRITEL COMMUNICATIONS

JANUARY, 2006 TO PRESENT

Owner/Operator I install and repair telephone systems; run cable wire and terminate extensions; trouble shoot to resolve communication problems; order equipment to be installed as well as replacement parts

Universal Solutions January, 2000 to January, 2006

Installed and repaired Avaya telephone systems; ran wire and terminated extensions; trouble shooting to resolve communication problems; order equipment and replacement parts

Lucent Technologies January, 1984 to December, 1999

Installed and repaired Avaya telephone systems; ran wire and terminated extensions; trouble shooting to resolve communication problems; order equipment and replacement parts; worked as Field Service manager for the work centers in Shreveport, Monroe, Alexandria, Lake Charles, Lafayette, and Baton Rouge supervising more than 18 men and handling all problems relating to businesses we serviced in each area.

Bell South January, 1967 to December, 1983

Installed and repaired telephone systems; ran wire and terminated extensions; trouble shooting to resolve communication problems

EDUCATION

CORAL GABLES HIGH SCHOOL, CORAL GABLES, FLA

HIGH SCHOOL DIPLOMA

Avaya training Bell South/Definity; partner system; system 8500; IP office

COMMUNICATION

Planned and executed large installations and training for large telephone systems at all National Guard Sites in Louisiana; Electrolux call center in Augusta, Ga and Greenville, South Carolina; England Airpark, Alexandria, La; WalMart stores in Louisiana

LEADERSHIP

I was a Field Service Manager for all Avaya work centers in Shreveport, Monroe, Alexandria, Leesville, Baton Rouge, Lafayette, & Lake Charles

REFERENCES

JOE MONSURE, SALES ASSOCIATE

CAROUSEL

318-***-****

Jason Legg, Owner/Operator Lagniappe Communications 318-***-****

Jeff Ard/IT Manager City of Pineville 318-***-****

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