Project Coordinator/Customer Service

Kim Weidler

**** *. **** ****** • Barrington, IL 60010 • 847-***-**** • **********@*****.***

PROFILE: PROJECT MANAGEMENT

Areas of Expertise Include:

Marketing & Brand Promotions Customer Service/Sales Support

Print Production Expertise Client Inventory Integration

Copywriting & Editing Agency & Vendor Management

Career EXPERIENCE

RR Donnelley St. Charles, IL

Project Manager – In-store Environments (1/2015-12/2016)

In-store Marketing Manager for global print and media company. Effectively manage a wide variety of customer in- store marketing programs for top tier clients including CVS, ULTA and Amazon. Enhanced customer experiences by managing inside and outside agencies, print and procurement and inventory integration practices.

B2B strategies collaborating with customers and internal stakeholders to ensure effective program

management.

Utilize effective marketing strategy skills to ensure a complete and robust communications plan.

Onboarding expertise with new clients including inventory integration, fulfillment and distribution.

Midwest electrical sales Deer park, IL

PROJECT MANAGER/INSIDE SALES SUPPORT (7/2014-12/31/2014)

Contract position as a Project Manager for Midwest Distributor of various electric and technology components for service providers. Clients included industry giants Exelon and General Electric.

Coordinated order processing and managed issues effectively to ensure efficient project completion.

Worked with sales staff to ensure their orders were fulfilled and clients received products on time and as outlined in quotes and estimates.

Sears Holdings, Inc. Hoffman Estates, IL

Marketing Project Manager (3/2014-6/2014)

Hired for contract position to oversee signage, print and digital displays to support national and targeted merchandising efforts across 700+ full service retail stores. Contributed copy and oversaw graphics development efforts for adherence to brand standards with the assistance of inside and outside agency support.

Managed all aspects of marketing campaigns to support highly visible nationwide promotions including Back to School initiative integrated with Customer Rewards program.

Collaborated with internal stakeholders to promote the brand and reach out to Latino consumer segment with engaging Store Marketing Promotions during the 2014 World Cup Soccer tournament.

IntelliSource, Inc. Elgin, IL

Marketing Project Manager (12/2011 – 2/2014)

Marketing Project Manager for promotions and print company with notable and growing client base.

Successfully managed the production process of components for an app-based customer experience program.

Coordinated large project for Weber Stephens for production of their yearly 100 page product catalog ensuring print and graphic quality standards were achieved throughout the process.

Creator of digital media strategies (Facebook & press releases) for product promotion. Key representative at

trade shows and events.

Discover Financial Services Riverwoods, IL

Senior Marketing Specialist, Discover Home Loans (3/1999 – 8/2002)

Responsible for creative, copy, and print development for the implementation of targeted marketing programs for direct-to-cardmember products.

Managed the development and execution of all promotional aspects of secured lending products to more than 2 million card members including direct mail, email, web and statement messaging.

Morgan Stanley Riverwoods, IL

Marketing Manager (3/1997 – 2/1999)

Led creative and copy development of campaigns for secured lending products for affluent client base.

Citibank Chicago, IL

Marketing Merchandising Project Manager (5/1994 – 2/1997)

Worked collaboratively with internal stakeholders to develop customer promotional materials for consumer financial service products. Point-of-sale materials included brochures, signage, applications, manuals, and web content. Managed all aspects of agency involvement regarding conception, development, creation, production and delivery.

Planned and coordinated national marketing campaigns for consumer bank products targeting client’s needs throughout the 500+ U.S. branch system, promoting all product rollout POS materials and collateral.

EDUCATION

Mundelein College of Loyola University

BA, Communications

Contact this candidate