Danaya Dawkins

Brooklyn, NY *****

aczxeh@r.postjobfree.com

347-***-****

To develop and hone a varied and well-rounded skill set that will serve both professional and personal growth and aid the advancement of my career. Authorized to work in the US for any employer

WORK EXPERIENCE

Customer Service Representative

Spectrum - Flushing, NY - January 2017 to Present

Assisted and greeted customers over the phone.

Assisted customers with billing questions

Troubleshoot customers equipment

Process payments using debit and credit cards

Up sell products and services

Sales Associate

H & M - New York, NY - May 2016 to January 2017

• Daily cash transactions along with returns and exchanges at the cash register

• Assist and greet customers

• Tend the fitting rooms, making sure it was clean and organized.

• Credit card transactions

• At the end of the night recover the designated area, by making sure the product be up to store standards and putting away any put backs

• Markdown any products and fill it in the clearance racks

Sales Associate

Brooklyn, NY - May 2013 to May 2016

• Assisted and greeted customers,

• Daily cash transactions along with returns and exchanges at the cash register, • Credit card transaction at the mobile station using a tablet,

• Inform and enroll customers in DSW's Loyalty program,

• Assist customers with merchandise in store,

• Ordering products for customer if not available for customer in store using Shoephoria

• Tend to a designated area, whether it be women's, men's or clearance

• At the end of the night recover the designated area, by making sure the product be up to store standards and putting away any put backs in the cabinets behind the cash wrap,

• Process new shipment and tagging the product with security tags

• Markdown any products and fill it in the clearance racks

Sales Associate

Queens, NY - April 2012 to October 2012

• Assisted and greeted customers,

• Daily cash transaction along with returns and exchanges at the cash register

• Enrolled customers in the loyalty reward program and credit card,

• Assisted customers with finding merchandise on the floor and in the stock room

• Processed new shipment and tagged merchandise with security tags

• Back stocked any excess of merchandise

• Recovered the store for next day business

Seasonal Sales

New York and Co - Brooklyn, NY - November 2011 to January 2012

• Assisted and greeted customers

• Daily cash transaction along with returns and exchanges at the cash register

• Enrolled customers in New York and Co. store card

• Assisted customers with finding merchandise on the floor and in the stock room

• Back stocked any excess of merchandise

• Recovered the store for next day business

Learn Program

Wyckoff Heights Medical - Brooklyn, NY - July 2010 to August 2010

Human Resources Department:

Filed Papers

Organized Files and faxed documents.

Emailed departments

Answered and Transferred calls

Delivered mail to different departments in the hospital

EDUCATION

Community Health Education

CUNY York College September 2015 to Present

Liberal Arts

Long Island University - Brooklyn, NY September 2011 to December 2014

ADDITIONAL INFORMATION

Skills:

• Possess a strong knowledge of computer fundamentals

• Excellent comprehension and retention of tasks and professional expectations

• Focused and organized while multitasking,

• Utilizes all available resources to achieve results

• Consistent, dependable and accurate in carrying out responsibilities

Contact this candidate