Customer Service Microsoft Office

TRACIE SALAZAR

281-***-**** ***************@*****.***

Work History

Nov. 21,2014-June 1, 2015

May 10, 2013- June 10,2014

Aug 10, 2009- Aug 26, 2012

Jack in the box Overnight/Cashier Houston Texas

Handle money transactions, Customer service, use the grill, fryer on a daily basis, Clean and restock the store for the next shift.

Arby's Asst. Manager Houston Texas

Handle money transactions, Make sandwiches, Customer Service, Managed all night employees (at least three) Clean the store for morning shift and close out the registers, do the closing paper work and close the store.

Tracie's Cleaning Service- Owner Denver Colorado/ Houston Texas

Customer service. Cleaned houses/ business top to bottom. Handled money transactions. Used cleaning equipment and supplies. Scheduled Cleanings, and managed two employees.

Jan 01, 2007 - Feb 13, 2009

Brandy's Cleaning Service -Lead Cleaner Aurora, Colorado

Customer service. Cleaned houses/ business top to bottom. Handled money transactions. Used cleaning equipment and supplies.

Aug 04, 2006 - Aug 13, 2007

Executive Recycling -Office Assistant Englewood, Colorado

Answered phones. Scheduled pickup for electronic waste products. Provided customer service. Handled money transactions. General clerical work including operations of office equipment such as fax, copy machines and personal computers.

Education

Pearland High School - Pearland, Texas

Education Level: High School Diploma

Graduated: Yes

American InterContinental University-Houston

Education Level: First year/ Associates in Business Management

Occupational Experience

Maids and Housekeeping Cleaners (8 years)

Cashiers (18 years )

Customer Service Representatives (18 years )

Office Clerks, General (9 years )

Computer Skills

Typing Speed: 60 Words Per Minute

Accounting Software (QuickBooks)

Email Software (Outlook, Yahoo, Gmail)

Internet Browser (Internet Explorer, Firefox, )

Peripheral Devices (Scanners, Printers, Copier, Fax)

Personal Computers (HP, Dell, Mac)

Microsoft Office 2010 (Word, Excel, PowerPoint, Access),

Microsoft Windows (XP, Vista, 7, 8 Pro)

Language Skills

English - Excellent ( Read Write Speak)

American Sign Language- Excellent

Spanish- Understand/ not fluent

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