Customer Service Data Entry

THIVIAH SANASEE

Date of Birth : *th Feb ****

Gender: Female

Nationality : Malaysian

Contact Number: 016*******

Email: **************@*****.***

Address: No.33, Jalan Laksamana 12, Taman Mewah Jaya 3, 41200 Klang

Qualification: Degree

Availability: 1st April 2017

Education

Institution Name: MANAGEMENT & SCIENCE UNIVERSITY

Course Period: 2 years(Graduate in January 2016)

Course : Bachelor In International Business

CGPA: 3.73

Institution Name: PTPL Shah Alam

Course Period: 2 years(Graduate in May 2013)

Course : Diploma in Management

CGPA: 3.88

High School: SMK RAJA MAHADI

Level: SPM(2009)

Grade: 2A’s, 3B’s, 5C’s

Personal Strength

Quick learner, independent, multitasking

Additional Skills

Microsoft (Word,Powerpoint, Excel)

Relevant Work Experience Period(Months)

Promoter, Jusco Bukit Tinggi, Klang(April 2010) 1

Cashier, KFC (2014) 5

Promoter, Nestle(2015) 12

INTERNSHIP PROGRAM

Company: LF Logistics Services(M)Sdn Bhd (KDC1)

Position : Admin Assistant

Period : 6months

Responsibility: Handle POD, ASN creation, Daily Report(WMS)

Last Drawn Salary: Rm1000

CURRENT JOB

Company: Singtel Telecomunication

Position : Customer Service

Period : 28th September 2015-29th January 2017

Responsibility:Provide information on general enquiries, upsell to lower the cost for customers, handling billing disputes and technical troubleshooting.

Last Drawn Salary: RM3900

PART TIME JOB

Company: Osren (Car Cosmetics)

Position: Sales Admin (Data Entry)

Responsibility: invoice entry, checking customers outstanding balance on system, prepare actual and landed cost, prepare quotation for customers and dealers.

Period: 2nd February 2017- 8th April 2017

Last Drawn Salary: RM2400

Expected Salary: RM 2800-3000 (negotiable)

ACTIVITIES PARTICIPATION

School (2004-2009)

Klinik UPSR 2004,Fellowship Camp in PBSM club,Program Pembinaan Sahsiah

Diploma (2010-2012)

Community Service – External Competition,Personal Enrichment President List Award 2012,Internal Competition

Degree (2012-2015)

International Product Competition, Project, Community Service,Industrial Visit,

Team Building Camping

Reference

Senior Supervisor(Ops)

Miss Melody

Mobile Number: 017*******

HR Singtel

Miss Naimah

Mobile Number: 03-33425555

Contact this candidate