Clarence (Bill) W. Kissinger
Richmond, VA 23238
**************@*****.***
OBJECTIVE:
Obtain a position of responsibility in Collateral Management where my analytical and problem-solving skills can be challenged.
CAPABILITIES:
Credit Risk Management (using Collateral Valuation, corresponding Loan to Value ratios and current appraisals).
Experienced manager and supervisor of multi-location operations.
I have expertise in all aspects of business operations, including sales, profit/loss, marketing and purchasing.
Ability to develop and implement programs and procedures.
Excellent interpersonal skills used with hiring, training, motivation, supervision and termination.
I possess excellent communications proficiency, both written and oral.
Sales experience of financial services/products including stocks, mutual funds, and Bank products.
Mortgage Underwriting with DU and LP
EMPLOYMENT HISTORY:
Newbold Advisors LLC – Self Employed Independent Contract Underwriter – Richmond, Virginia
February 2016 to Present
Provide due diligence review and support for 750 construction to permanent financing seasoned loan sale to GSEs.
Review seasoned closed loans for compliance with company underwriting guidelines and GSE eligibility.
Apply a credit event rating to reflect loan conformance with loan sale eligibility requirements.
Knowledge of FNMA agency guidelines, and have track record with non-agency products.
Reviews and ensures data integrity to confirm the accuracy of automated underwriting findings.
Applies all internal underwriting guidelines, investor requirements and federal regulations to the decision process to ensure high loan quality.
Perform detailed analysis and review of one-to-four family appraisals to determine if property meets investor and agency guidelines.
Review credit documents for accuracy and completeness.
Adhere to all applicable internal NPI policy and procedures and protect the confidentiality of borrower information
Retail Underwriter – SunTrust Mortgage- Richmond, Virginia
August 2014 to February 2016
Review employment and financial data, including an applicant's assets, current debts and monthly expenses.
Process and verify all data given to them by clients.
Ensure that the application is complete and accurate and meets compliance guidelines.
Answering processor questions and assisting the processor in choosing the mortgage type and mortgage terms appropriate to the financial information gathered.
Work with processors and underwriters to complete the loan process.
Meet closing deadlines
Experience with FHA, VA and VHDA underwriting
AUS, DU, LP Automated systems and Manual Underwrite
BRANCH MANAGER, BANK OFFICER, SUNTRUST BANK
January 2014 to July 2014
Supervise activities of the branch.
Bring in new customers and boost profits
Create and analyze management information and reports.
Set targets and ensure they are met.
Train and supervise staff.
Hire and terminate staff according to needs.
Interact with local chambers of commerce, development agencies, solicitors, accountants.
Handle customer complaints.
Market and publicize new and existing products and services introduced by the bank.
Follow all banking polices as determined by the board of directors or owners of the bank.
UNDERWRITER / LOAN OFFICER, VIRGINIA CREDIT UNION
May 2012-January 2014
Review/approval of Collateral Valuation, corresponding Loan to Value rations and current appraisals
Perform initial Underwriting for Conventional loans
Ensure accuracy of captured information for automated underwriting system
Analyze required documentation; review of borrower Verification of Employment forms, and W-2 forms to determine income and current employment status.
Review credit bureau report to determine credit worthiness.
Mitigate organizational risk.
Communicate with attorneys, loan officers and approval status processors.
UNDERWRITER, BANK OF AMERICA / SUNTRUST (CONTRACTOR)
April 2010 to November 2011
Responsible for the collateral valuations and credit worthiness of the borrowers.
Utilize automated desktop underwriting tools such as DO, DU and LP for approvals.
Authorization to grant loans of up to $500,000.00 based on certification necessities of the secondary market.
Serve as a consultant and provide assistance for underwriting questions for loan officers and processors
Responsible for reviewing post-closing conditions, to ensure completeness and accuracy of data, thereby reducing Bank credit risk
FINANCIAL SALES MANAGER – BANK OFFICER, WACHOVIA/ WELLS FARGO NATIONAL BANK
July 1998 to October 2009
Responsibilities include:
Review of Collateral Valuation, corresponding Loan to Value rations and current appraisals for home/commercial mortgages.
Working to build a long-term advisory relationship with each client by analyzing situations from the client's perspective and with the goal of achieving results which are in the best interest of the client and Wachovia.
Develops sales strategies for maintaining and further penetrating existing client relationships to include pre-call planning and post-call follow-up activities.
Executes market sales and service strategies.
Makes proactive sales calls on financial center customers and prospects.
Seeks business opportunities through referrals from existing client relationships.
Handles sales and service requests from financial center walk-in traffic.
Combines consultative sales approach and financial expertise to create value-added solutions for clients.
Places highest value on customer relationships by striving toward excellent customer service and producing customer satisfaction,
Serves as point of contact in Fraud investigation cases for our customers as well as managing client relationships in the Book of Business to optimize growth, retention and profitability.
Responsible for achieving individual and team goals.
Adhere to customer service protocols and process.
Uses effective leadership to motivate and generate enthusiasm among financial center team members. Invests time in improving team member performance, offering information and education related to products and services. Delivers and proactively seeks feedback for improving personal as well as team performance.
Actively participates within the financial center team, daily financial center huddles, and team meetings to ensure that financial center goals are achieved. Serves as initial point of contact for customers when needed and follows up with customers to make sure needs are being met and Maintains technical knowledge of all Wachovia processes, systems, policies and procedures for both consumer and small business products and services. Works within the organizational structure to effectively get work done (i.e. effectively utilize SBBD, Consumer Credit, BBC, Fraud and Compliance etc.).
Ability to understand personal and small business financial statements and tax returns. Carry out Individual Development Plan in order to enhance job performance and meet personal and team objectives. Maintain sales results and continuing education coursework to keep licenses/certifications in good standing. Maintain working knowledge of in-market competitors (products, pricing, etc.).
Manage performance of Mortgage Loan Counselors to ensure targets for production, profitability and customer service are met. Monitor performance indicators and lead continuous improvement for individual team. Direct responsibility for all sales functions on team. Manage available resources to meet production goals. Responsible for establishing and effectively communicating goals, implementing formal and innovative processes and practices, practicing appropriate sales coaching and continually seeking sales performance improvement for sales force. Responsible for building effective partnership with Support Partners and various stakeholders across the business unit to assist Business Unit to reach performance targets. Responsible for hiring and termination decision within span of control, customer atonement decisions as required.
MANAGING DIRECTOR, VISION MORTGAGE, INC
June 1997 to December 1998
As a residential and commercial mortgage broker, I was responsible for managing investor mortgage portfolios which included collateral valuation, loan to value ratios, current appraisals, obtaining payoff statements, satisfactions, escrow administration, operating statement analysis, property inspections, handling investor and mortgagor requests.
DISTRICT LEADER, PRIMERICA FINANCIAL SERVICES
August 1995 to December 1998
As a Licensed Life and Health agent, I was responsible for obtaining quotes, rates, preparing proposals and building a sales team. We provided investment services, financial profiles for debt consolidation/elimination, and offered Property and Casualty insurance. As a Certified Field Trainer, I was also responsible for hiring and training all new members.
LOAN OFFICER, UNITED COMPANIES LENDING
February 1996 to December 1997
As a loan officer, I was responsible for developing leads by building a referral network of customers. I did this by using courthouse research, builders, attorneys, collection agencies, and newspaper advertising. Using collateral valuations, with corresponding Loan to Value ratios and current appraisals, I would make determinations whether the credit would fit within the investor lending parameters. My responsibilities also included processing, selling, and closing loans. United Companies is a non-conforming lender with A-D products.
REFERENCES: Furnished Upon Request
EDUCATION:
Bachelor of Science, Political Science 1982 - Virginia Commonwealth University
Series 63 License
Series 6 License
Life and Health License