Customer Service Insurance
Resume:
Alondra Almanza
**** ** ***** **, *****, FL *****
********@***.***
Objective: T o Secure a position with a profitable organization, where i can be a member of a team and utilize my business experience to the fullest. Experience:
VISA Customer Service Specialist 11/2016- Present
Assist Cardholders with account information
Process customer accounts in an accurate and timely manner.
Assist customer with fraud on accounts
Verified identification for credit card and account services R OAD AMERICA MOTOR CLUB - 08/2016 to 10/2016
● Assist customers with roadside assistance
● Access customer accounts and verify information
● Assist with verifying insurance coverage
● Schedule pick ups and drop off of vehicles
P almetto Surgery Center - 07/2015 to 04/2016
● Schedule incoming patients and follow ups
● Verify insurance information as well as co pays
● Make sure all the patient paperwork is printed and signed
● Make sure all the surgeries are scheduled for the following day
Skills:
Ability to work with several operating systems, including Windows, Mac OS X, Amsurg
Devoted to achieve maximum customer satisfaction in addition to meet and exceed expectations.
Hard Worker, supple, independent, organized and prompt.
helpful approach and positive attitude.
Education:
High School Diploma April 2014
Miami Dade Hialeah Campus
Florida International University - Still Attending References: A vailable upon request
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