Professional Experience Sales

KRISTOFFER CARSENI

516-***-**** - ********@*****.***

Permanent Address: 967 A Heritage Hills Somers, NY 10589 Current Address: 8760 Wellington View Drive West Palm Beach, FL 33411 PROFESSIONAL EXPERIENCE

Morgan Stanley, Boca Raton, FL

Assistant Vice President, Business Service Manager June 2015 - Present

• Proactively identify inconsistencies between client account activity as compared to internal investment policy guidelines, the client’s stated investment objectives, risk tolerances and portfolio goals

• Review and analyze client portfolios from a risk and suitability perspective, including account activity, transaction history and client correspondence

• Primarily responsible for the business and service functions, with focus on consistency, quality, and compliance with Firm policies and procedures

• Supervise 24 support staff members by implementing and managing individuals training and development

• Expense management including budget tracking, headcount ratios, travel and expense reports and other programs with a focus on adherence to firm policies

• Partner with Complex Risk Officers on branch exams and corrective action plan implementation

• Consistently conduct support staff meetings to communicate policies and procedures, share best practices and promote teamwork within the complex

Registered Associate December 2013 – May 2015

• Received orders from clients in diverse products; including mastering product-specific applications, building relationships with trading desks, ensuring completion of necessary trade documentation and timely execution reporting to clients

• Managed account opening process for new and existing clients; including collection of account-specific information, recording information via electronic account-opening system, retrieving relevant executed documentation from clients and compliance with regulatory procedures

• Performed account maintenance including money transfer requests, address changes, etc.

• Trade equities, fixed income, and options through computer systems and trading desks J.P Morgan Chase, Boca Raton, FL

Relationship Banker July 2013- December 2013

• Generated growth in balances through the sales, marketing, promotions and referrals of products utilizing a disciplined approach

• Ensured a positive customer experience to achieve increased sales objectives, contributing to the firms success

• Met with assigned portfolio of customers in person and over the phone to discover their financial needs

• Developed and cultivated existing customer relationships, also partnered with specialists, such as Loan Officers, Business Bankers, and Financial Advisors, to ensure customers get access to experts who can help them with specialized financial needs

Private Client Investment Associate June 2012- July2013

• Supported Advisor by building and maintaining client relationships and assisting with ongoing financial planning for clients and referral source management

• Supported Advisor through a variety of tasks including account opening, account maintenance, gathering statements, completing documentation, client meetings preparation, etc.

• Helped manage relationship and account reviews; prepare timely and accurate performance reports

• Engaged in Risk Management; including Know Your Customer procedures, Account Reviews, Supporting business unit operational procedures, compliance requirements accurate and timely account set up, money movement and investment trades

EDUCATION

Pace University, Pleasantville, NY

Bachelor of Business Administration in Finance Minor: Economics May 2012 LICENSES AND CERTIFICATIONS

Series 7, Series 66, Series 3, Series 9, Series 10, Life, Health and Variable Annuity, Morgan Stanley 2015 Leadership Readiness Program

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