Customer Service Sales
Resume:
Leanne Paterson
Calgary, AB
T2V 2K1
************@*****.***
Education: Lord Beaverbrook Senior High
Calgary, AB
Graduated 1991
Experience:
Shapes ‘N Figures Swim and Cruise Wear
January 2011- October 2015
Customer Service/Sales Associate
Duties included:
•As a key holder, I was responsible for open and close of store
•Provided interactive shopping experience for the customer
•Involved with buying process,(styles, colour, quantity) for the upcoming season
•Communicating with sales reps and suppliers about availability of stock, back orders, open orders
•Answered questions via phone, Facebook and e-mail
•Processing of transactions at POS
•Responsible for cash out and paperwork
Canadian Tire Store 313
November 2006 - December 2010
Customer Service Supervisor
Duties included:
Key holder for cash room and locked item cases
Had cash drawers out and ready for each shift
Answering of multiline phone system
Process payments for Canadian Tire Master Card
Handled returns, exchanges, warranty and repairs
Ensured cashiers have proper change
Entering loans and skimming registers as needed
Ordered stock for vending machines
Maintaining and ordering stock of bags, register tape, and crepe paper
Organizing break schedule
Ensured self checkout was loaded and operational for open
Leanne Paterson
************@*****.***
Real Canadian Superstore
November 2001 to October 2003
Cashier
Duties included:
Scanning of customer items
Handling of payment via cash, debit or credit card
Maintaining a balanced cash drawer
Bingo Dome
June 1992 to January 1996 and July 1998 to July 1999
Supervisor/Cashier
Duties included:
Prepared coffee carts with snacks and beverages, including paperwork and floats
Taking food orders at the counter
Handling money for food orders and ensuring correct change was provided
Cash out of registers at end of each session of Bingo
Cash out of coffee cart by paperwork provided by employee
Selling of lottery tickets, scratch tickets and cigarettes
Western Securities Ltd
January 1995 to January 1996
Leasing Agent
Duties included:
Writing up rental applications/agreements with potential tenants
Answering of multiline phone system
Accepting cash rent payments and issuing receipts
Collection and accounting of coin laundry machines in each of the 7 buildings
Going to the bank to deposit both rent and coin laundry money
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