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Customer Service Sales

Calgary, Alberta, Canada
April 21, 2017

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Leanne Paterson

** ********* ***** **

Calgary, AB

T2V 2K1


Education: Lord Beaverbrook Senior High

Calgary, AB

Graduated 1991


Shapes ‘N Figures Swim and Cruise Wear

January 2011- October 2015

Customer Service/Sales Associate

Duties included:

•As a key holder, I was responsible for open and close of store

•Provided interactive shopping experience for the customer

•Involved with buying process,(styles, colour, quantity) for the upcoming season

•Communicating with sales reps and suppliers about availability of stock, back orders, open orders

•Answered questions via phone, Facebook and e-mail

•Processing of transactions at POS

•Responsible for cash out and paperwork

Canadian Tire Store 313

November 2006 - December 2010

Customer Service Supervisor

Duties included:

Key holder for cash room and locked item cases

Had cash drawers out and ready for each shift

Answering of multiline phone system

Process payments for Canadian Tire Master Card

Handled returns, exchanges, warranty and repairs

Ensured cashiers have proper change

Entering loans and skimming registers as needed

Ordered stock for vending machines

Maintaining and ordering stock of bags, register tape, and crepe paper

Organizing break schedule

Ensured self checkout was loaded and operational for open

Leanne Paterson


Real Canadian Superstore

November 2001 to October 2003


Duties included:

Scanning of customer items

Handling of payment via cash, debit or credit card

Maintaining a balanced cash drawer

Bingo Dome

June 1992 to January 1996 and July 1998 to July 1999


Duties included:

Prepared coffee carts with snacks and beverages, including paperwork and floats

Taking food orders at the counter

Handling money for food orders and ensuring correct change was provided

Cash out of registers at end of each session of Bingo

Cash out of coffee cart by paperwork provided by employee

Selling of lottery tickets, scratch tickets and cigarettes

Western Securities Ltd

January 1995 to January 1996

Leasing Agent

Duties included:

Writing up rental applications/agreements with potential tenants

Answering of multiline phone system

Accepting cash rent payments and issuing receipts

Collection and accounting of coin laundry machines in each of the 7 buildings

Going to the bank to deposit both rent and coin laundry money

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