**-** *** ****** ******, NY ***** Cell: 917.***.**** Home: 718.***.**** firstname.lastname@example.org SENIOR GLOBAL IT SYSTEMS CONSULTANT & MANAGEMENT LEADER Technical Applications Analysis Business Continuity Planning Project Management Client Relations I am an accomplished Business Continuity Planning and Information Systems professional with over 20 years of experience. Providing visionary leadership in the management of strategic business continuity planning projects from conception through to implementation. I’ve worked at various international locations utilizing my acquired Business Continuity Planning and Project Management skills that includes various vendor Software and Hardware Technologies. I am a Multifaceted and resourceful senior management professional with proven experience in leadership of strategic planning and oversight of global IT technology projects with successful completion for high-profile clients including TIAA CREF UPS, Tiffany & Co and Avon Products Inc. I’m a Proactive and Creative problem solver with demonstrated success in leadership of complex projects that introduce strategic technology solutions and system improvements to enhance operational efficiency and align with client goals. I am a Collaborative and decisive leader with strong business acumen, excellent communication and interpersonal skills that I use to build a rapport with key stakeholders to resolve issues, manage full cycle projects in fast-paced, high-pressure environments requiring adaptability and decisiveness to ensure service excellence.
Global Technical Project and Infrastructure Management skills for the Mid-range platform Strategic Planning Full-Software Development Life Cycle (SDLC) System & Application Analysis Logistic requirements for Data Center Rebuilds Network Planning and implementation ERM/CRM Environments Proficient With MS Office Products Maintained Mid-Range Compliance Rules/Regulations Risk Assessment & Mitigation Large-Scale IT Solutions Systems Administration Test & Troubleshooting Disaster Recovery Planning and Maintenance IT Security Support Vendor Management Process Improvements Staff Supervision/Training/Performance Management Creative Problem Solving Client Relations PROFESSIONAL EXPERIENCE
Teachers Insurance & Annuity Association College Retirement Equities Fund, NY October 2007 – October 2016 Infrastructure Project Leader (Jan. 2010 – Oct. 2016) Risk Assessments
Performed Risk Assessments for iSeries applications. Assessments were completed in tandem with other IT team leaders that met all of compliance requirement’s this was; for all new applications, existing applications and for all Hardware and Software installations and upgrades. Business Continuity Coordinator
• Provide Business Continuity planning consulting services using the DRI International best practices model and by evaluating the current Business Continuity Plan, Information Technology Infrastructure and Business Recovery Center logistics
• Developed and executed a BIA to support business continuity strategies for an effective mitigation of threats
• Implement the Automated Call Notification system using Help Systems Robot monitoring tool
• Identify the appropriate Business Recovery Center based on employee geographical dispersion and implemented the solution by negotiating the contract and managing the infrastructure and business requirements
• Coordinated the yearly BCP Test Schedules from 2008-12016
• Tested the BCP Infrastructure and Recovery Center switching from production to Disaster Recovery mode Key Achievement’s
Provided leadership and direction and technical analysis for the Denver Data Center Relocation and the Mid- Range re-hosting project including administration of multiple local and remote IBM iSeries environments, troubleshooting of issues and Providing 24 hour Level 2 technical support for the platform.
Spearheaded the analysis for the Infrastructure requirements of the migration from the AS400 830 to the iSeries 550 and the upgrade of OS/400 from V5R4 to V65R1 for all partitions. RICHARD TAMPOL
Managed the Communication project that included but not limited to network planning, systems development and architecture; upgraded the Midrange network connectivity and communications protocol from SNA to IP.
Succeeded in the completion of AS400 re-hosting analysis and implementation for the New Denver Data Center relocation.
Maintained high availability and Disaster Recovery processes using Mimix. Contractor: Synergistic IT for TIAA CREF
Project Leader / Senior Technical Applications Analyst (Oct. 2007 – Jan. 2010) Business Continuity Specialist
Develop company business continuity strategies for an effective mitigation of threats from potential risks using a BIA.
Create and implement business continuity plans for the overall client company and individual business units to respond to disasters, recovering critical business operations, resuming business and restoring to either the original company location or a new premises
Performed yearly from 2007-2010
Performed Risk Assessments for iSeries applications. Assessments were completed in tandem with other IT team leaders that met all of compliance requirement’s this was; for all new applications, existing applications and for all Hardware and Software installations and upgrades. Key Achievements:
Led the technical application analysis for the iSeries migration from the AS400 830 to iSeries 550.
Developed the technical analysis for the upgrade of OS/400 from V5R2 to V5R4 for all partitions;
Implemented an iSeries LPAR solution to replace all 9406 Models to reduce the footprint size and upgrade CPU .
Reviewed the test and upgrade for the existing Business Continuity Plans that included Charlotte, NC.
Managed configuration, implementation and daily support for all third party software.
Prepared new Infrastructure requirements for data center AS/400 and communication requirements.
Implemented and maintained high availability and Disaster Recovery tools using Mimix. Contractor: Matrix Solutions for United Parcel Service (UPS) – Mahwah, NJ October 2006 – July 2007 Senior Capacity Performance Management Consultant
Business Continuity Planning Lead Consultant
Project Lead for the architectural review of key applications leading to standardized hardware configuration for production and back up data center environments.
Project Lead for the corporate evaluation of off site disaster recovery vendors as a hot backup site at an alternate location.
Established, developed and documented the corporate policy for business continuity planning requirements in conjunction with managing directors requests
Created a tailored individual business unit recovery procedure, which contained all key contact/vendor lists, minimum acceptable recovery configurations and operations recovery procedures Risk Assessments
Performed Risk Assessments for iSeries applications. Assessments were completed in tandem with other IT team leaders that met all of compliance requirement’s this was; for all new applications, existing applications and for all Hardware and Software installations and upgrades. RICHARD TAMPOL
Provided global capacity planning and performance support for 120 iSeries systems with oversight of monitoring and troubleshooting DASD, memory, and other issues.
Provided 24/7 iSeries hardware and system software support including BCP system support.
Provided sizing analysis for hardware upgrades iSeries including non-supported models 170/270, 8XX & 5XX.
Developed a Business Continuity Plan including functional specifications and forecasting analysis and implemented the plan for all Mid-Range platforms including domestic, Asia and European locations. Contractor: Matrix Solutions for United Parcel Service (UPS) – Continued Key Achievements:
Conducted global and domestic capacity planning and V5R4 performance and capacity analysis for all iSeries systems; provided DASD utilization and forecasting analysis and recommendations for all iSeries systems; implemented and maintained high availability and Disaster Recovery using Mimix.
Managed performance capacity analysis for global iSeries system consolidations into the US data centers and full project lifecycle analytical and technical system migrations from planning through implementation.
Successfully completed capacity planning and performance analysis for iSeries global server consolidations in Asia and Europe.
Managed bi-annual pre-post peak season performance and capacity analysis management presentations.
iSeries Applications: Robot, TAA tools, BRMS, UPS host access, DBU, Query/400, MQ series, Mimix Other Professional Experience
Contractors: Galen & CERT Systems for Tiffany and Co., Parsippany, NJ June 2003 – March 2006 o iSeries IT Security and Technical Consultant BCP/DR team leader
Digica, Inc., Branchburg, NJ June 2002 – December 2002 o iSeries Project Manager / Global Disaster Recovery Specialist
Contractor: ERT Systems Inc. for TIAA CREF, New York, NY October 2000 – June 2002 o AS/400 Project Leader / Senior Technical Analyst BCP/DR Team Coordinator
Contractor: Hal Kinion for Avon Products Inc. April 1999 – September 2000 o Global AS/400 IT Project Leader
Contractors: Sterling Commerce & ERT Systems Inc. for TIAA CREF, NY November 1997 – April 1999 o Y2K AS/400 Technical Project Manager for Disaster Recovery
Contractor: PRT Systems Inc. for Mitsubishi International Inc. July 1995 – November 1997 o AS/400 Project Manager
Contractor Pfizer Pharmaceutical, New York, NY January 1995 – July 1995 o Technical AS/400 Project Leader
Contractor Chase Manhattan Bank, Brooklyn, NY June 1994 – January 1995 o AS/400 Technical Consultant
Barclays Dezoete Wedd Securities, Inc., New York, NY March 1992 – June 1994 o Senior AS/400 Technical Analyst
First Interstate Bank International, New York, NY January 1990 – March 1992 o Technical Support Analyst
Sandmark-Stardust, Inc., New York, NY March 1989 – July 1989 o Lead Programmer
Elders Futures, Inc., New York, NY December 1986 – March 1989 o Shift Supervisor
Kimgsborogh CC (briefly 1984)
Alberty Merrll School NYC (06/95)
Mimix HA/DR training (basic and advanced) (12/97)
IBM iSeries advanced technical training (11/00)
Technical Support Professional Experience
United States - applications, professional experience, cics, cobol,...
Customer Service Information Technology
New York, NY - technology, basic, apps, professional experience,...
Hoboken, NJ - professional experience, tasks, mortgage, team,...
Customer Service Manager
Brooklyn, NY - areas, property manager, issues,...
Information Technology Life Insurance
India, Faridabad, HR - cadet, life insurance, corps, blue, hr, months, sr,...
Recepcionist & kitchen hot line
Bronx County, NY - professional experience, tasks, lingual, cement,...
South Africa, Kimberley, NC - azure, weblogic, bw, tibco, integration, cluster,...