Tijuana Flanagan, BSN, RN
*** ***** ***** ****., ****** Texas 75115
Phone: 214-***-****/Email:**************@*****.***
RN License # 777586,
Exp# 03/31/2019
Professional Summary
• Dedicated and patient-focused professional Registered Nurse with 19 years of nursing and management experience.
• Comprehensive knowledge of administration policies and procedures ensuring the accuracy of CMS and JACHO requirements are met
• Self-directed professional with superior problem solving, communication and management skills.
• Exceptional capacity to multi-task; manage numerous, often competing priorities with ease and foster the provision of superior patient care for wide variety of patients with diverse needs.
• Principle areas of practice are the management and supervision of nurses, nurse assistances and medication aides, therapist, social workers and other disciplines involved in the care of residents with the focus on quality improvement, chronic illnesses, clinical operations and leadership.
Experience
Director of Nursing
Mesquite Specialty Hospital
05/02/2016- 3/13/2017
1024 North Galloway Avenue Mesquite, Texas 75149 – 469-***-****
• Responsibilities of the Director of Nursing Services- Lead, direct, and monitor the delivery of health care and related health and medical services.
• Plan, develop and implement procedures and policies that enhance the quality of life for people receiving services and assure procedures that support people managing their own health care.
• Development, implementation, coordination and integration of services.
• Provide leadership to assure compliance with local, state and federal regulations, and nursing practice standards.
• Develop and implement nursing department budgets in coordination with our management team.
• Provide effective nurse management (hiring, development, training, performance feedback, etc.) that assures utilization of personnel to best meet the needs of the people receiving supports and services.
• Designing and implementing new programs as indicated by changes in the industry.
• Organization, coordination and directing the ongoing clinical operation of the agency.
• Providing professional growth and development of staff and ensures adequate staff education, orientation and evaluation.
Ensuring the accuracy of public information materials and activities
RN Case Manager-Pegasus Hospice LLC
3939 US 80 E Highway, Suite 202, Mesquite, TX 75150 – 972-***-****
08/2015 –3/31/2016
• Case Manages and provide Clinical directions to the interdisciplinary team, physician and family.
• Implement/develop/document the Plan of Care
• Monitor Assigned cases to ensure compliance with requirements of third party payor.
• Demonstrate Commitment, professional growth and competency.
• Promote Agency Philosophy and administrative policies.
• Admissions, CC visits, Supervisory visits and coordinates with various disciplines.
Director of Nursing
CVS Home Health Agency Inc
3939 US 80 E Highway, Suite 236, Mesquite, TX 75150 – 972-***-****
8/21/2015 – 3/31/2016
• Overall administration of the clinical departments and monitoring of appropriate staffing and productivity. Coordinates care with the PACT team, patient/family and referring agency.
• Directs and coordinates clinical departments and branches; assumes responsibility for continuity, quality, and safety of services delivered in compliance with State and federal regulations, ie Conditions of Participation.
• Promotes and educates regarding the concepts of infection control and universal
• Maintain staffing and operational budget for the clinical department set in place by the executive leadership. Ensure nursing systems are in place and nurses are educated on the importance of maintaining the systems.
• Provides data for weekly and monthly reports, integrate part of staff development, represent the facility in community, develop processes for the continued delivery of quality care
• Assumes responsibility for continuity, quality, and safety of services delivered in compliance with State and federal COP and regulations.
• Monitor QAPI Program and assures appropriate corrective measures are provided. *Meet mandatory continuing education requirements of the agency/licensing board.
• Promotes and educates regarding the concepts of infection control and universal precautions in coordinating/performing patient care activities to prevent contamination and transmission of disease.
• Effective interpersonal skills to coordinate with team members.
Nurse Manager
August 2013 to July 2015
Select Specialty Hospital-South Dallas-Dallas, Texas
• Responsibility for the integration of the department’s programs and/or services into the organization’s overall plan for the delivery of care and ensures that operational plans are consistent with organization’s goals.
• Ensuring the accuracy of CMS and JACHO requirements are met.
• Development, implementation, coordination and integration of services.
• Oversee and supervised day-to-day patient care in a specialty hospital serving 45-69 patients with a variety of critical and complex medical and surgical conditions.
• Providing professional growth and development of staff and ensures adequate staff education, orientation and evaluation.
• Ensuring the delivering of quality patient care and appropriate supervision during all service hours
• Provides leadership, support and participation in Hospital QAPI meetings
• Maintains safe environment through strict enforcement of all infection Control policies and monitoring of effective of an error-free environment to do no harm to the patients.
• Interviewed, qualified, and hiring of nurse candidates, as well as overseeing contracts with contract staff.
• Lead the interdisciplinary team which consists of Nursing, Respiratory Therapy, Occupational Therapy, Physical Therapy, Speech and Language Pathologist and the Dietician, ensuring all regulatory requirements are met.
• Continually reviewed, analyzed, and scheduled staffing to maintain high-quality patient care and ensure compliance with hospital’s staffing budget.
House Supervisor
September 2010 to August 2013
Select Specialty Hospital-South Dallas - Dallas, Texas
• Planned and supervised day-to-day patient care in a specialty hospital serving 45-69 patients with a variety of critical and complex medical and surgical conditions.
• Consulted with physicians and surgeons regarding patient care and progress.
• Participated in weekly interdisciplinary meetings.
• Reviewed, analyzed, and modified individual nursing plans of care for each of the patients in the hospital.
• Developed and submitted weekly goals to support discharge planning for each patient.
• Create and implement schedule for safe staffing on a daily bases to support high-quality patient care.
• Interviewed, qualified, and recommended hiring of nurse candidates in the absence of the Nurse Manager/Chief Nursing Office.
• Lead the interdisciplinary team under the direction of the Nurse Manager which consists of Nursing, Respiratory Therapy, Occupational Therapy, Physical Therapy, Speech and Language Pathologist and the Dietician, ensuring all regulatory requirements are met.
• Steer Progressive clinical excellence through staff development.
• Shares responsibility for employee engagement, recruitment and retention.
• Implement company standards of care, policies, and procedures.
Interim CNO (Chief Nursing Officer
March 2013 to May 2013 and Jan 2012 to April 2012
• Responsibility for the integration of the department’s programs and/or services into the organization’s overall plan for the delivery of care and ensures that operational plans are consistent with organization’s goals.
• Development, implementation, coordination and integration of services.
• Ensuring compliance with regulatory requirements, standards of practice, policies and procedures.
• Designing and implementing new programs as indicated by changes in the industry.
• Organization, coordination and directing the ongoing clinical operation of the agency.
• Providing professional growth and development of staff and ensures adequate staff education, orientation and evaluation.
• Ensuring the accuracy of public information materials and activities.
Charge Nurse
March 22, 2010 to September 2010
ICU/Med Surgical
• Supervised 5-12 nurses and assistants providing care for Telemetry patients and comprehensive nursing care to critically-ill patients.
• Consulted with physicians regarding treatment plans and patient responses.
• Developed nursing plans of care. Educated patients and family members regarding disease processes and discharge planning.
Staff Nurse
March 2005 to March 2010
Metro Home Care Services - Garland, Texas
• Collaborates with other disciplines, while providing direct nursing care to home health patients.
• Develop, implement and monitor comprehensive plan of care to ensure continuity of care and cost effectiveness.
• Managed overall care of assigned patients by coordinating and providing nursing assessment, planning and care to maximize the comfort and health of patients and families in accordance with the interdisciplinary plan of care.
• Educate patient and families on disease process and treatment.
• Ensure positive treatment plan outcome. Maintain the confidentiality of all patient care information.
Medical Surgical/ICU Nurse
Jan. 2002 to Dec. 2007
Life Care Hospital of Dallas - Dallas, Texas
• Provided personalized nursing care to critically ill patients in a hospital that specializes in the treatment of respiratory failure and other illnesses.
• Proficient in the management of ventilator patients and patients requiring vasopressor drugs and sedating drugs.
• Collaborated with physicians concerning treatment of patients and their response to treatment. Perform patient assessment.
• Develop nursing plans for patients. Participate in interdisciplinary patient conference to ensure patients receive the most effective treatment and high quality of care.
• Document and maintain patient’s medical records to comply with regulatory agencies. Educate patients and families prior to patient discharge.
Favorite Nurses/Favorite Temps- Dallas, Texas
Feb 14, 2000 to Dec 2002
Staff Nurse
The Cedars Hospital- Desoto, Texas
Feb.2000 to Dec 2002
Psychiatric Nurse/Medical Surgical
Compass Hospital of Dallas/Heavens Mental Health- Desoto, Texas
June 1999 to Feb 2000
Staff Nurse
Sunrise Health Care & Rehab- Desoto, Texas
June 1999 to Jan 2000
Charge Nurse/Wound Care Nurse
Maximum Care Home Health Agency, INC. - Dallas, Texas
Jan 1994 to June 1998
Administrator
Oct. 1993 to Jan 1994
Office Manager
Clothes time- Los Angeles, California
May 1991 to April 1993
Store Manager
J. W. Marriott Hotel- Washington, D.C.
Oct 1987 to Jan 1991
Gift Shop Manager
Education
• Master in Nursing/Health Care Administration May 2018
Lamar University – Beaumont Texas
• Bachelor of Science Degree in Nursing – May 2013
Texas Tech University - Lubbock Texas
• Associate of Applied Science Degree/Registered Nurse - Dec. 15, 2007
Cisco Junior College - Abilene, Texas
• Licensed Vocational Nurse - May 15, 1999
Extended Health Education - Arlington, Texas
Licenses/Certifications
• Registered Nurse (compact License) – present to March 31, 2019
• Licenses Vocational Nurse (Compact License)- June 1999 to March 31, 2015
• Texas Tech University Health Science Center School of Nursing Dean’s Honor Roll Fall 2012 and Presidential Honor Roll
• BLS certification- January 2016 to January 2018
• ACLS certification- January -2016 to January2018
Professional Affiliations
• Sigma Theta Tau
• PHI THETA KAPPA Honor Society
• American Nurses Association
• Professional Nurse Advisory Committee