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Windows System Administrator and Security Engineer

Location:
Bellevue, Washington, United States
Posted:
April 20, 2017

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PROFESSIONAL SUMMARY

Over all *yrs of experience in the Information Technology Industry working on various Microsoft Products such as Windows 2008 and 2012R2, Servers administration.

Installation, Configuration and Administration of Windows 2008 and 2012 Servers

Involved in Windows upgrades for Servers from Windows 2008 R2 to Windows Server 2012 and closely worked with Developers to perform deployments and help in troubleshooting the issues.

Strong experience in Installation, Configuration, maintenance and troubleshooting of Windows Server 2008 R2 and 2012 R2 operating systems.

Working knowledge of Microsoft products, including Windows Server 2003 – 2012 R2, WSUS, Active Directory, DNS, WINS, DHCP, Power shell.

Ability to fetch the domain data and group policy settings for the servers in Active Directory (2003, 2008) using Active Directory Users and Computers, Active Directory Sites and Services and LDAP.

Involved in Monthly Security Patching, Applying Patches Including Manual patching and thru Automation for different FE and BE roles using WSUS Service to manage the distribution of updates and hotfixes.

Involved in running deployment tasks such as Imaging the physical Host machines, and Pro-actively worked on Defragmentation of BE servers to compact the hard drives.

Worked in MS Azure Environment, Managed Compliance and Security across Windows Azure services by performing internal audits in compliance with Fed Ramp, SOC, ISO.

Performed Fedramp, ISO/SOC Vulnerability Scanning.

Administration of Active Directory Services, DNS, DHCP protocols.

Ability to fetch the domain data and group policy settings for the servers in Active Directory (2003, 2008) using Active Directory Users and Computers, Active Directory Sites and Services and LDAP.

Worked on Incident management and Problem management using ticketing system (which are part of ITIL, information technology infrastructure library).

Automation of Windows Admin tasks such as Disk space, registry editor changes, defragmentation and Disk partitioning using Power Shell and scheduling them using Task Scheduler.

Experience working on Hardware incidents and troubleshooting Network issues through various commands like TRACERT, ROUTE, PORTQUERY and using NETMON to capture network traffic and analyze.

Ability to understand the network protocols such as HTTP, HTTPS, TCP\IP and each layer in OSI model.

Troubleshooting various network issues through various command like PING, TRACERT, ROUTE, and PORTQUERY and using NETMON to capture network traffic and analyze.

Worked on password expiry checks for the different MSODS (Microsoft online directory services) domain accounts.

Experience in running the deployments and operations tasks for SQL Server 2012 and 2008. Involved in writing PowerShell scripts for copying the Trace Logs from Production to a File Share.

Troubleshooting SQL issues through collect SQL error logs, Event logs and using various tools like Activity monitor, SQL diag and various commands like Sp_who2, SP_lock, DBCC INPUTBUFFER

Weekly On call rotation to take the ownership of operations issue and involved in fixing, escalating and following up on the pending issues.

Participating in SCRUM meetings to review the pending issues and feature deployments planning and provided extensive contribution taking decisions.

Involved in running the deployments using various techniques such as using batch files, PowerShell scripts, MSI packages and few internal tools.

Expertise in Installation, applying patches, configuring, Upgrade and troubleshooting of SQL Server 2008/05/00 on Windows Servers Clustered and Hyper-V environment.

Good experience in debugging IIS and ASP.NET issues using debugging tools such as DEBUG DIAG, WIN DBG and Proc dump. Performed debugging on CPU, memory and Network issues like memory leakage, high processor using applications and port problems

TECHNICAL SKILLS

Web Technologies

IIS, HTML, XML, XSL

Database and Reporting Tools

Microsoft SQL SERVER 2012/2008/2005, SSRS

Relational Databases

MS SQL SEVER 2012/2008, Microsoft Access

Operating System

Windows 2012 Server, Windows 2008 R2 Server, Windows 2010

Office and Other Tools

Microsoft WORD 2013, Microsoft EXCEL 2013, Microsoft POWER POINT 2013, Visual Source Safe 6.0.

EDUCATION

Masters in Software Engineering from ITU University, San Jose, California, USA.

PROFESSIONAL EXPERIENCE

Project 1:

KonkaSoft LLC dba Softikon Dec 2016 to Till date

Windows System Administrator, Bellevue, WA

Roles and Responsibilities:

Involved in Monthly Security Patching, Applying Patches Including Manual patching and thru Automation for different FE and BE roles using WSUS Service to manage the distribution of updates and hotfixes.

Involved in running the deployments using various techniques such as using batch files, PowerShell scripts, MSI packages and few internal tools.

Experience working on Hardware incidents and troubleshooting Network issues through various commands like TRACERT, ROUTE, PORTQUERY and using NETMON to capture network traffic and analyze.

Pro-actively responding to the Sev -2and Sev-3 Alerts from the Incident Management Team and Considering the Issues with in the said SLA, using ticketing system.

Participating in SCRUM meetings to review the pending issues and feature deployments planning and provided extensive contribution taking decisions.

Project 2:

Microsoft Corporation July 2015 to Nov 2016

Windows Azure Operations center

Windows Azure Security and Compliance Team

Customer Name

Microsoft Corporation

Description

MS Azure Security and Compliance Team, Azure Vulnerability/Security Scanning Services for the Microsoft Active Directory & Services OSSC Security Group

Tools & Technologies

Microsoft Internal Tools –Nessus Vulnerability Scanner Tool

Operating System

Server 2008 R2 and 2012 R2

Role Played

MS Azure security team

Microsoft Windows Azure is a cloud computing platform and infrastructure created by Microsoft for building, deploying, and managing applications and services through a global network of Microsoft-managed datacenters. It provides both PaaS and IaaS services and supports many different programming languages, tools and frameworks, including both Microsoft-specific and third-party software and systems. Windows Azure Platform monitoring and administration.

A compliance audit is a comprehensive review of an organization's adherence to regulatory guidelines. Independent accounting, security or IT consultants evaluate the strength and thoroughness of compliance preparations. Auditors review security polices, user access controls and risk management procedures over the course of a compliance audit.

Responsibilities:

Managed Compliance and Security across Windows Azure services by performing internal audits in compliance with Fed Ramp, SOC, ISO.

Performed Fedramp, ISO/PCI/SOC (Payment card industry, Service organization controls) Vulnerability Scanning and Compliance auditing.

Managed the Federal Risk and Authorization Management Program (FedRAMP) scanning which is a government-wide program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. This approach uses a “do once, use many times” framework that saves cost, time, and staff required to conduct redundant agency security assessments.

Monitoring runners on Jump Boxes for monitoring

Managing and troubleshooting issues on azure Infrastructure which raise during scanning.

Creating & Upgrading Runner Configuration files

Deal with/ modify the codes for existing automation written in PowerShell.

Track Issues, investigate failures in scanning, participating in review meeting.

Implementing new process and working for ensuring quality of deliverables.

Documenting Live site procedures and creating training guide for new members and helping them to ramp up quickly by shadowing them.

Project 3:

Microsoft Corporation June 14 – June 2015

Microsoft Online Directory Services (MSODS)

MS Identity Service Operations

Customer Name

Microsoft Corporation

Description

MS Identity Service Operations and MS Online Directory Services are part of the Online Service Delivery Platform (OSDP) for Office 365 and Azure Services.

Tools & Technologies

Microsoft Internal Tools –DC admin, DS Manage, Diagnostics Recovery Console, and DS Explorer, PowerShell, MDS, Incident Management

Operating System

Server 2008 R2 and 2012 R2

Role Played

MSODS Ops Engineer

MS Identity Service Operations and MS Online Directory Services are part of the Online Service Delivery Platform (OSDP) for Office 365 and Azure Services.

Responsibilities:

Remotely Managing more than 2000 servers running with Windows Server 2008 R2 and 2012R2 Operating systems

Deploying Windows 2012R2 and 2008R2 operating systems over the Network.

Managing Hyper-V Host Servers, creating VMs, deploying 2008R2/2012R2 and troubleshooting the issues.

Deployed Automation and Manual patching to PROD and PPE Servers on monthly basis and upgrading services running inside windows server environment

Performing OS patching through MSN Patch and IPAK

Diagnosing hardware failure and server down issues. Coordinating with Hands on feet support people whenever physical access is required.

Controlling and Monitoring of HP servers through Integrated Lights-Out (ILO) homepage.

Worked on decommissioned project for the retired servers

Pro-actively worked on defragmentation task of Backend servers to compact the hard drives

Actively worked on NTP configuration on DNS servers

Good Working knowledge on tools like Thousand Eyes, Gomez, and LTM

Good experience on ticketing tools i.e. ICM and TFS for Hardware issues, Network connectivity Issues, Certs expiry issues etc.

Coordinating with Clients through mail, Chat and via phone while working on the issues and working on their requests

Project 4:

Liberty Northwest, Portland, OR Feb’12 - June ’14

System Administrator

Liberty Northwest is an insurance company that offers insurances through individual agents who are experts in providing information to choose the best insurance options and the company also offers the national reach combined with local market knowledge. My Project involves in implementing the database for different health plans, preparing claims reports and maintaining the records of the customers and many more. I was mainly responsible for deployments and monitoring the IIS servers, stand alone and SQL servers.

Responsibilities:

Involved in Windows upgrades from Windows Server 2012, 2008 R2 and closely working with Developers to perform deployments and help in troubleshooting the issues.

Involved in decision makings in the SCRUM meeting regarding the deployments and upgrades.

IIS administration tasks such as Installing and configuring IIS 8.0/7.5/7/0 and IIS 6.0. Running pre requisites remotely using PowerShell scripts and also using Windows server manager dashboard manually.

Expertise in automation of Windows Admin tasks such as Disk space, registry editor changes, defragmentation and Disk partitioning using Power Shell.

Automated all the daily and routine tasks using PowerShell and scheduling few monitoring alerts using Task Scheduler.

Working with offshore team, helped in monthly hot fixing, worked with team for ongoing deployments and maintenances.

Good experience in monitoring health status of multiple servers and also familiar with using SCOM for high availability.

Hands on experience in installing, configuring clustering environment for load balancing using NLB and F5BIGIP for high availability of response

Configured websites, web applications and virtual directories by assigning bindings to them such as hostname, IP address and port numbers

Running SQL profilers, store procedures and continuously monitoring the SQL Health.

Installing, configuring websites and web applications on different versions on IIS 8.0/7.5/7/0 and 6.0 and worked on different versions of .Net Framework 3.5/4.0 on several windows servers in Production, Pre-Production and UAT environments.

Implemented different Load Balancing Methodologies to ensure the High Availability of .Net websites and web applications in the Production environment.



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