Microsoft Office Customer Service
Resume:
Wendell M. Murray
Greensboro, NC. **403
email- ***********@*****.***
Cell 336-***-****
Summary of Skills
A position where my experience and education will lead to a prosperous
career and will allow me to contribute to the continued growth and
success of an organization.
Education Bachelor of Science, Industrial Technology concentration in Manufacturing Technology.
From: North Carolina A&T State University
Greensboro, NC.
May 1982
Work Experience
Present Hickory Springs
High Point, NC.
Hickory Springs Manufacturing, supplier of furniture and bedding components.
Foam Plant
Position Hand Cutting Area
2003-2015 Personalized Treasures and Engraving, Greensboro, N. C.
Owner / Self-Employed
Personalized Engravable gifts
Glass Ware
Sterling Sliver Jewelry
Birthday, Wedding, Graduation and other occasion gifts,
Awards
Recognition awards
Name Badges
Name Plates
Digits Imprinting
Photo Gifts and Awards
Custom Pet items
Apparel
Jobs Duties
Employee Supervision, Payroll
Sales and Marketing
Accounting
Daily Production
Customer Service
Inventory Control
Other Skills
Microsoft Office Suites (Word, Excel)Access, SQL and Oracle Database.
Reading product drawings, Lean manufacturing and 6 Sigma knowledge.
Effective team meeting training.
Self directed work team concepts.
Corel Draw
Engraving software for converting customer artwork to vector.
Timken Bearing Company
Asheboro, NC.
Product Management Analyst 1998 to 2003
Collect data for bearing dimensions and specifications to load Oracle data base for bearing product. May be call MRP process.
Assist with managing the per-manufacturing pipeline of new and transferring part numbers with other areas, (manufacturing systems, scheduling and logistics and other Timken plants).
Assist in the timely response to quality issue with product specification, and manufacturing methods from shop floor, customers as well as sales persons.
Assist with manufacturing shop floor Process Tecnicians with nonconformity, and find solutions.
Developed and executed procedures supporting IOS9000 and CI initiatives.
Developed implementation of CI projects to increase the plants product portfolio (Auto data load Team).
Assisted with development of additional product configurations and systems automation, with Design Engineering and Manufacturing Systems).
As part of the product management team, worked with sales and marketing to develop, define and review new product opportunities and analyze manufacturing capability.
Process Technician 1995 -1998
Operation of the production Harding system to meet daily production requirements.
Lead trainer for new process technicians hired and assigned to the Harding system.
Implemented procedures and processes to improve productivity and quality in the department.
Perform daily maintenance.
Participated in the development, and implementation of scheduled and preventative maintenance programs (mechanical, PLC software, Spare part inventory).
Other Skills
Microsoft Office Suites Word, Excel,Access, SQL and Oracle Database. Reading product drawings, Lean manufacturing and 6 Sigma knowledge.
Effective team meeting training.
Self directed work team concepts training.
Foster Caviness
Produce Company
Greensboro, NC.
1994-1990
Dock Supervisor and Delivery Dispatch
1994-1992
Responsible for the loading and dispatch of 22 delivery trucks.
Balance driver daily invoice payments.
Supervised and trained ware house employee (11) for order picking and truck loading.
Processing Room Supervisor 1992-1990
Supervised, trained and developed work force of 8, to process sliced and shredded produce (onions, lettuce, potato, carrot) products.
Preformed maintenance duties on slicer and related processing equipment;
Coordinated daily production requirements.
Glass Unlimited
High Point, NC.
1990 -1987
Shift Lead Person
Supervised 22 employee in the manufacturing of decorative glass products (Doors and mirrors).
Glass Tempering Furnace Operator
Responsible for daily production requirements for the computer aided glass tempering equipment.
Preformed scheduled preventative maintenance.
Computer Skills
Microsoft Excel, Word, Access, SQL, Oracle Database knowledge, mechanical drawing skills, computer aided drafting knowledge.
Additional Training
Team Building and Communication
Lean Manufacturing training
Allen Bradley PLC training
Corel Draw
Electromachanical Control Systems
Machine Design and Drafting
Interests and Activities
Wood working
Auto Repair
Contact this candidate