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Sales Customer Service

Franklin, Tennessee, United States
April 20, 2017

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Phillip A. Allen

**** ******* ****** #****, ** **067, (615) ***-**** (C),

Career Summary

Skilled executive with experience in business development and sales and marketing in the beauty, insurance and entertainment industries. Comfortable dealing with varied client and management levels. Team player in maintaining company policies and procedures. Committed to high work ethics and attainment of management goals and objectives. Capabilities include:

Sales & Marketing;

Trade Show Exhibits

Proficient Word, Excel

Customer Service & Relations

Relationship Management

New Business Development

Account Management

Call Center Management


Bachelor’s of Business Administration (BBA), McKendree College, Lebanon. IL

Minor, Finance, Political Science

Business Experience

OWNER, Allen Agency (Nashville, TN) 2000 – present Exercised knowledge of benefits and insurance in order to suggest strategies to business firms and individuals to coordinate with both their short term and long term financial goals. Including: retirement and key-man, risk management and other relevant investment options.

Consulted with clients to acquire information pertaining to current finances and financial goals. Developed an overall plan that determined client's problem areas, made suggestions for improvement and suitable strategies. NATIONAL SALES & ACCOUNT MANAGEMENT, (Nashville, TN) 2007 - present Oli Cosmetics, Inc.

Developed National Sales Territory, which resulted in increased corporate visibility and increase in sales within first six months of implementation. Exceeded targets. Expanded territory. Developed loyal relationships with salons and spas.

Assisted in launch of ReGen De Peau skin care products to Soft Surroundings in 2008 which quickly rose to the

#1 selling skin cream in both catalogs and stores within four months, outselling such noted brands as Dr. Perricome, Dr. Denise Copeland and the Soft Surroundings store brands. In the first quarter of its launch with only one vendor, this product averaged $45,000 monthly and led the way to many Spa and other catalog sales immediately.

Organized -- distribution network resulting in increase in gross sales. Identified and addressed customer needs and concerns. Influenced decision makers to buy in on plan of action. Presented information to multiple audience levels. Communicated clearly and effectively. Developed and maintained key relationships.

Negotiated -- with manufacturers and supply vendors to reduce expenses and increase sales. Conducted trade-show exhibits.

Designed and instructed -- informational and training seminars with salons and spas resulting in increase in sales. MANAGEMENT CONSULTANT

Family Golf Center, (Nashville, TN) 2010 - 2013

Designed -- a comprehensive training program for staff resulting in the addition of new personnel and increase in sales.

Implemented -- team alliances resulting in increase in monthly receivables. Identified and addressed customer needs and concerns. Influenced customers to host parties and group activities. Developed and maintained relationships. Exceeded established goals.

Licenses & Certifications

Life & Health Insurance

IBM Sales School Training

Sandler Sales Training

Dale Carnegie

References Available Upon Request

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