Amina Gumbs (330***-****
**** ********* ***. *****, ** 44301 firstname.lastname@example.org
Dedicated and focused Administrative Asst./ Receptionist who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Microsoft Office proficiency
Answering multi-line phone system
Processing incoming and outgoing mail
Processing invoices for payment
Faxing, Filing and coping
Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
Increased office organization by developing more efficient filing system. Administration
Answered multiple phone lines, transferred calls to corresponding departments.
Filed patient records and billed accordingly.
Investigated and analyzed client complaints to identify and resolve issues. Customer Service
Handled customers effectively by identifying needs quickly.
Greeted customers upon entrance and handled all cash and credit transactions.
Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
Customer Servie Parsec Enterprises Akron, OH 2015-2016 Vendor Coordinator Alliance Staffing/Safeguard Akron, OH 2013-2014 Receptionist Alliance Staffing/ABCO Fire Cleveland, OH 2012 -2013 Receptionist/ Admin Runzheimer International Rocky River, OH 2009-2012 Receptionist Laura Home INC Cleveland, OH 2008-2009 Education
Diploma Washington Prep High School 1991
Certificate / STNA Med Cert School of nursing 2014
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