RESUME OF LIZA M. DEYO
●Ms. Liza Deyo offers extensive experience in the design, constructing, and deployment of global Client Management Relations (CRM) websites for such companies as JP Morgan Chase, Morgan Stanley, Citibank, Swiss Bank, IBM Global and AT&T Solutions. These efforts include infrastructure and network upgrades, middleware, and financial operating systems. Software packages include Siebel, Oracle Enterprise, Dominos, IBM Rational Suite and WebSphere. Programming languages include Java (including servlets and portlets), Linux Shell Script, and .NET (ASP).
●She managed infrastructure, network, telephony, telecom requirement initiatives for infrastructure upgrades, planning, installations, and maintenance for JP Morgan Chase, Capital One, Schering Plough, AT&T Solutions, AT&T, MasterCard, and McDonalds Corp. Networks upgraded and data centers evaluated for upgrade support financial and credit card company networks in Chicago, Richmond, Dallas, Europe and Asia, including cross platforms, architectural specifications, design alternatives and prototypes. UML, XML, SQL, Rational Suite (Requirements Pro) were utilized to detail Process Network flows, Telephony, VOIP, PDA, and Mobile Architectural Design flows, and Database Designs.
●Infrastructure, Application Development, Data Services and Middleware for Agricultural Industry.
●Proposals communicated to business partners with full program schedules, budgets, earned value analysis, and financial forecasting. Architectural diagrams and technical requirements provided for technical and business partners.
●Boeing Agile workstreams utilizing Primavera and lean principles.
●Most recently utilizing Agile project management methodology including SCRUM, SRUMBAN, and KANBAN with accumulated flow, burn-up, and burn-down metrics.
●Also trained in PMI, RUP, SLDC and Six Sigma methodologies.
●Experience in managing budgets up to 5 million to 10 million dollar. Consulted on two ERP SAP Implementations for Ernst & Young for Pepsi in Dallas, and Manville Corp in New Jersey utilizing accounts receivable, accounts payable, and purchasing.
●She has two year direct brokerage experience at Merrill Lynch and Massachusetts Financial Services.
●Enthusiastic, lateral management style with ability to lead and direct innovative solutions. Exceptional ability to motivate others and help provide a highly productive development environment.
Additional Capabilities In:
●Design & Testing
●Mergers & Strategic Planning
Design Methodologies: OOP, UML, CAD
Software Packages: Web Sphere Portal 6.1, Rational Project Requirements & Architect Solutions, deliver cross-platform, Web and SOA applications) Microsoft Office 2010, including Microsoft Project Manager Server, Primavera, Clarity, Jira, SharePoint, Power Designer (basic). AWS Auroa, Dynamo and RedShift program packages.
Markup Languages: HTML4.0, XML
Databases: Access 2010, LOTUS NOTES 8.0, Oracle Database 11g, MongoDB, MySQL
Operating Systems: Eclipse, Java, .NET, Linux
Protocols: TCP/IP, HTTP, Cloud Services
Process: Visio 2010, Bizagi Process Modeler & Simulation.
PROFESSIONAL CERTIFICATIONS & TRAINING
●Keller University MIS Degree Network Management completed April 2016
●Keller University Mobile Certification to be completed May 2017
●PMI PMP Certification Training – St. Louis, MO 2013
●Linux, MySQl, Oracle certification training March 2010, Tech Skills.
●PMI Certification Course Review - PMI Institute, 2013; PMI Master Strategy Certification - Villanova University 2004.
●Peoplesoft Enterprise 8.0 (Supply Chain), SAP ERP (Accounts Payable, Accounts Receivable and Purchasing Modules) training
●Applying UML Patterns; Object-Oriented Design; Advanced Programming Certification in Java SDK; Advanced Java Programming, and EJB development; Enterprise JavaBeans Development Using Visual Age for Java; IBM, Enterprise JavaBeans Specification: Development of Reusable Components, Java University; Web Applications with Microsoft Visual InterDev 6.0; Developing Enterprise Solutions: Java 2 Platform; Enterprise Edition Architecture; GUI Construction with Java Foundation; JAVA 1.2 Fundamentals; Visual Basic 6.0 COM Components; IBM WebSphere Portal 4.2 with Rational Mapping Software; IBM WebSphere Application Server Development & IBM WebSphere Studio
Interim Positions while seeking full-time employment:
Athene Insurance, AWS Data Lake Design Aug – Nov 2016
Managed Pilot for an AWS Data Lake design utilizing AWS Cloud and Tableau demonstrating metrics and realtime reporting for Athene’s Insurance Products. Data was ingested from Business Objects and Informatica warehouses and datamarts. Amazon S3, Amazon RDS were used for the pilot, with a larger Big Data solution planned with Amazon Redshift or Amazon Aurora.
Express Scripts, ServiceNow Implementation May – July 2016
Acted point on troubled Infrastructure and Network Build and brought project out of the red in 8 weeks.
Managed Business Objects upgrade and supervised vendor team. Worked as the Integration Manager identifying connectivity points and processes for this ITIL project.
Technical Project Manager (Volt) & John Deere May, 2014 – April 2016
John Deere Moline & Milan, Illinois
John Deere in Illinois as Project Manager for the Global Infrastructure Extended Support Team working on multiple Infrastructure and Cloud projects. Provides project manager support for the Operating Model Strategic programs. Works on project financial (budget, actuals, forecast & change controls), project management risk, scope, quality control, metrics, and schedules.
Provides application development and support to partner(s) in the planning, delivery, and support of business processes utilizing information technology and business practices for strategic business units. Works medium to high complexity projects with moderate to high risk. Maintains contact with multiple departments and functional operations, and actively participates in strategic business relationships. Serves as a key team member on multiple matrixed teams. Plans work and schedules for others for project related work; along with managing risk. Directs vendors and teams of five or above or works as individual contributor. Supports, evaluates and continuously improves information technology and business processes to maintain alignment with business plans of medium-high complexity to medium-high risk.
Runs several medium to large projects simultaneously including database ETL redesigns, Active MQ, Oracle Compliance, Cloud Initiatives, migrations, process design and mapping, and support of software development.
Served as Portfolio Manager for a 26 support team divided into infrastructure, data services, and Middleware teams. In addition to sprint planning in two week sprints and eight week cadences; a project KANBAN board and timeline was also maintained; as well as time cards and annual account planning.
Supported multiple Agile initiatives including:
1.Formal Agile Sprint Planning and Retrospectives
2.Formal SCRUM training and coaching
3.KANBAN training and coaching
4.SCRUM Lite training and coaching
5.SRUMBAN training and coaching.
6.Release Training Delivery Forecasting
7.Story Writing and Points Calculation
8.Metrics include Burnup, Burndown, and Cumulative Flow
9.Continuous Improvement LEAN Practices
Portfolio was arranged in:
1.Maintenance or Business As Usual Buckets (5,000 hours, 26 plus persons)
2. Application Support Accounts renewed on an annual basis
3. Large Projects or Epics 1,000 hours or above (15 – 40 people)
4. Medium Projects of 250 hours or above (10 – 15 people)
5. Small Projects of 80 to 250 hours (3 – 4 people)
Major projects directed personally:
1.CenturyLink virtual environment data center migration (ADS, Oracle, Mobile, JD Portal)
2.AWS Cloud Migration and Planning
a.German Region Planning and Migration
b.Cloud Solution Planning for Dynamo, Aurora, etc.
c.Python training program
3.Application and John Deere Portal development
a.Large Database ETL Schema redesign by node
b.Testing Automation Project for Dealer Impersonation roles
c.Refresh Automation or Continuous Project upgrades in 32 nodes three times yearly
d.Oracle support and cleanup projects
e.Mobile Scanning, streaming, and monitoring projects
4.Program Initiatives including SCRUM Lite, KANBAN, and SCRUM planning, meeting and alignment to PMO Waterfall. Educated teams on use of Backlog grooming, story building, etc.
May 2014 - Present
Technical Project Manager, IBM Global and US Transition Implementations & Artech
Home-based St. Louis, Missouri assigned to Minneapolis, MN
April 2010 – May 2014
IBM Technical Project Manager for IBM implementations and migrations for Aerospace, Insurance, Oil and Construction accounts
Key Projects Include:
●Ace Insurance and Standard Insurance – Midrange PM for full ISM Event Monitoring design and requirements were produced with network flows and security standards. Citrix migration, executive escalation and reporting, technical team management, off-shore training initiative for UNIX, Virtual, and Wintel offshore training and remote shadowing. Global matrixed team and successful completion on time and on budget. Management budges of $1 to 5 million.
●Spirit Aero, PM for full storage initiative and architectural design for NetBackup and TEM storage, disaster recovery and virtual image upgrades for plants in US and Europe. Encryption and Security were included in the design. Full Risk and Change Management were managed on this account. Full requirements initiative supported storage and NetBackup design. Managed budget for $1 to $5 million Global matrixed team managed and successful completion, on time and on budget.
●Amtrak – Mid Range PM for full Citrix migration in US hubs including executive escalation and reporting, change control and weekend shift command center management. Managed budget for $1 to 5 million. Global matrixed team managed and successful completion, on time and on budget.
●BHI Oil and CEMEX, Distributed Server Tools PM deploying full Tivoli Suite, SEA, Automated Monitoring for all OS platforms, Database, Storage, ID Provisioning, Security and Help Desk offshore training. IBM tools Infrastructure designed and implemented in Mexico, LA, EMEA, South America and the Pacific Rim. Managed budget of $1 to $5 million. Global matrixed team managed and successful completion, on time and on budget.
●Project Reporting and Planning – worked with Directors/Architects developing Statement of Work (Project Definition Reports), Project Planning include Work Breakdown structure. Created a project schedule utilizing repeatable models and developed task durations and inter-dependencies in order to baseline a schedule meeting project requirements.
●Developed Project Status reporting and metrics including complex master schedules, integrated schedules and reports. Inserted subprojects into Microsoft Project manager and supported the audit teams in assurance to all compliance standards.
●Mentored technical staff in use of project planning and updates to project plans.
●Maintained weekly review meetings and communication utilizing SharePoint, Sametime, etc.
●Infrastructure and backup technology, Infrastructure Tivoli and Back up tools and Citrix migrations.
●Schedule generation and forecasting
●Network and firewall rules were facilitated with full design reviews.
●Encryption and Storage solution were facilitated with full design reviews.
●Automated Event monitoring, security and id provisioning LDAP security design produced with full design reviews.
●Quality Control and Documentation version control
●Data Management and Migration
●Resource management and forecasting
●Tools included ISM/Maximo, Tivoli Suite, SharePoint, Amazon EC2 and development, Rational Suite, Director, Symantec NetBackup, SRM/Performance Capacity, Microsoft Project Manager and Microsoft Tools Suite.
Project Manager (consultant)
February 2008 – March 2010
St. Louis, Seattle
●Acted as Project Consultant PM for archiving projects retiring several CAD conversion applications and replacing data with Part Solutions/Parts Community. This technology centers around XML tagging and data archiving.
●Full process flows and database design, storage, and architectural requirements were produced and maintain for all archiving systems.
●Agile methods and emphasis on statistical probability analysis and resource efficiency allowed several million dollars to be cut from this project.
●State bid proposal writing for IT and Archiving servers.
●Utilized Primavera and Sharepoint.
July 2006 – January 2008
Client 1: McDonalds (February 2007 – December 2007)
Senior Project Manager Oak Brook, IL, MO
●Senior PM, Data Security Analyst, Requirements Analyst, Application Development Lead.
●Managed two global projects stressing PCI compliant data solutions based upon PCI Best Practices. These included American Express and Ronald McDonald House Charities.
●Used full IBM Rational Suite in requirements, PM, testing and architecture.
Client 2: AT&T (July 2006 to December 2006)
Network Software Solutions St. Louis, MO
●Senior Project Manager for Ntelagent (automated call center)
●CMM Lifecycle project management including requirements, design sessions, architecture reviews, high and detailed design, quality and testing, production and deployment planning.
●Full telephony and telecom designs were produced for all updates to the system and interactive software used to train a brief offshore development teams.
●Keller University, MIS, Network Management, completed 2016
●University of Dallas, MBA, Business Administration
●University of Kansas, BA, Liberal Arts
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