Business Analyst/Coordinator

Mariana Santoro Ramos

** ********** **., *******, **

***************@*****.*** 732-***-**** (cell)

Professional Profile

Worked in large-scale, industrialized, vertically integrated company since 2005.

Coordinated a variety of activities including Finance, Human Resources and Manufacturing departments, in order to achieve the company’s goals.

Work Experience

Pursuing Master degree and waiting for work authorization. 2012 – 2016

Green Card holder since October/2016

Metalurgica DDL Ltda/DDL Agroindustria Ltda, Valinhos, SP

Controller / Business Coordinator, Agribusiness Division 2009 – 2012

Managed planning, budget control, hiring process, business and suppliers communication

Planned and coordinated production activities

Supervised the direct processing of materials and the associated workforce to ensure attainment of business results

Supported activities in the areas of cost containment, accounting, sales and logistics department

Worked closely with the firm’s finance department to create budget and spending plans

Information System Coordinator / Business Analyst, Metallurgical Division 2005 – 2009

Evaluated employee operational needs to define and coordinate system performance requirements

Integrated technical parameters and assured compatibility of all physical, functional and program interfaces

Provided training about new functionalities and trained new employees how to perform their job using system tools

Provided technical and administrative assistance to department staff, and also responsible for project coordination.

IBM Brazil, Hortolândia, SP

Billing Analyst 2004 – 2005

Prepared invoices, obtaining billing approval and calculating incoming fees for IBM Canada customers

Ensured billing issues were current and resolved in addition to keeping detailed records of transactions made

Completed month-end and quartile closing

Ensured all invoices are in compliance with client billing guidelines and IBM regulations

Johnson & Johnson, São Paulo, SP

Internship 01/2003 – 12/2003

Enrolled at on-the-job training program in professional products division, working with financial reports and planning

Education

Stevens Institute of Technology, Hoboken, NJ, Master of Science in Sociotechnical Systems, 2014

GPA: 3.97

Stevens Institute of Technology, Hoboken, NJ, Engineering Management Graduate Certificate, 2014

GPA: 4.0

UNICAMP, Campinas, Brazil, Specialization in Strategic Management of Information System, 2005

GPA: 3.48

IBMEC/Insper, São Paulo, Brazil, Bachelor Degree in Business Administration, 2003

GPA: 3.16

Certifications / Professional Development

Entrepreneur Program – Babson College – Boston, MA - 2007

Leader Development Program – Fundação Dom Cabral - 2006

Bilingual Portuguese / English

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