Administrative Assistant Manager

Jacque L. Heinz

*** **** ******** **** #**** Tempe, AZ 85283 602-***-****, *********@*****.***

ADMINISTRATIVE ASSISTANT

SUMMARY OF QUALIFICATIONS

More than 20 year experience as an Administrative Assistant

Skilled at multi-tasking while maintaining professional atmosphere. Strong ability to prioritize. Self-motivated.

Quick study. High performer on numerous systems and programs, (including by not limited by) WordPerfect, Quicken, Quick Books, Excel. Highly proficient in P.O.S., accounting, payroll and personnel systems.

Strong in organizational skills. Ability to formulate and implement time saving procedures and forms.

Reliable at all times. Punctuality, attendance and confidentiality are always top priority.

Ability to work with all levels of associates/clients/general public. Thrive at being the “go to” person.

ACCOMPLISHMENTS

I enjoy the challenge of investigating an existing problem, researching/presenting solution(s) to management and the design and procedure implementation. Designed procedures/forms for checking/marking merchandise and the record keeping of Industrial Injuries in a high-risk area. Both were adopted as models for the mainframe computerized systems.

Have worked for Presidents and Vice Presidents of major retail chains, owners and Operating Partners of restaurants and nightclubs. Skilled at maintaining procedures and atmospheres custom designed to each individual.

Retrieval, review and reporting of information (profit/loss, payroll, merchandising) for management.

PROFESSIONAL EXPERIENCE

CAFÉ 54 Tempe, AZ Chef/General Management

Perform all transactions and culinary matters pertaining to the operations of a small café located in a multi-level

business complex. Daily reconciliations.

ELKS #2251 Tempe, AZ Head Chef

Accepted position to evaluate existing kitchen and make necessary changes to organization/maintenance/preparation to obtain acceptable health rating from the county. Able to obtain (and maintain) “A” rating from one month of start of employment. Upgrade, preparation and service of all menu items as well as (same) for large catered special events.

TEMPE IMPROV Tempe, AZ Administrative Assistant

Performed all HR and bookkeeping functions.

Evaluation, redesign and implementation of updating “back of house” procedures and records.

FLEMINGS PRIME STEAKHOUSE

AND WINEBAR (O.S. Prime) Chandler, AZ Administrative Assistant

Performed all functions related to bookkeeping, personnel, payroll benefits, P.O.S., and Reservations.

Selected for position of West Coast Trainer.

McDUFFY’S SPORTS BAR Tempe, AZ Bookkeeper/Office Manager

/BASH ON ASH NIGHTCLUB

Handling of all moneys and transactions for both venues. Trained personnel on P.O.S. and back-up systems. Maintained all computer systems data. All functions for personnel, payroll, bookkeeping, P.O.S. and large events (Super Bowl, etc.)

Coordination of all matters related to the construction and eventual opening of new venue (Bash on Ash).

Handled travel arrangements and accommodations. Coordination of all matters consistent with “talent” and acts.

Incoming order verification/payment/entry into P.O.S.

Jacque L. Heinz

ADMINISTRATIVE ASSISTANT (continued)

BALWINSKI BUILDING SERVICES Tempe, AZ Bookkeeper/Office Manager

All office related items, including but not limited to payroll, employee records/personnel/benefits, workers’ compensation, general ledger, proposals, contract accounting, accounts payable/receivable.

Responsible for fielding all incoming/outgoing pertinent phone calls/electronic and manual correspondence.

DILLARD’S Gilbert & Tempe, AZ D.C. Coordinator/Adm. Asst.

Assistant to numerous Presidents, Vice-Presidents and D.C. Managers. Responsible for all office functions plus:

Payroll, Personnel, Benefits, New Hire Orientation, Coordinator for Industrial Injuries for high-risk area. Invoice processing, supervision and maintenance of P.O. system. Editing/Typing/Maintenance of numerous training manuals, proposals and contracts for Director of corporate Box Office.

Responsible for the planning of all special events, training and meetings related to the Distribution Center.

Responsible for the planning/itinerary for Division’s Store Manager Meetings and Store Operations Manager Meetings. Which included (but not limited to:) the recording/verification/typing/editing and distribution of “minutes”. Coordination of extended stays of Executives during company acquisitions, inventory and training.

Responsible for coordination/recording/maintenance for all phases during and related to the construction and eventual move of the Distribution Center from Corporate Office (Tempe) to Gilbert, AZ.

Responsible for the coordination and completion of all matters related to the annual inventory tabulation (existing stores and acquisitions) for Southwest Division.

LEADERSHIP & SUPPORT VOLUNTEER

TEMPE DIABLOS

Various community events which included (but not limited to): Country Store/Annual Casino Capers, Christmas for The Needy.

ROVER ELEMENTARY SCHOOL

F.A.M.E. (FINE ARTS MINI EXPERIENCE): Creation/Design of follow-up art lessons for 30-90 students. Instruction and support of same. Monthly.

Art Walk Event: Co-Creator of event. Creator of culinary portion of event. Responsible for the procurement/preparation/service of all food and beverages as well as the live entertainment. Scheduling/Training/Supervision of volunteers.

Third Grade Garden: Responsible for the class instruction/garden planning, set-up, training and supervision of garden located on school grounds. Utilized portions of harvest to teach additional lessons/students as well as to serve during Art Walk Event.

Annual Food Drive: Chair and coordinator. Scheduled (per Administration approval) annual food drive with students and community. Inventoried/sorted/Packaged food items as per Health Office Nurse for distribution for (anonymous) in-need families of students within the Rover School .

Held position as Secretary for the PTA Board (2 years). Active PTA Member.

Chair/Teacher Appreciation Week: Scheduling of menu items/donations/volunteers during this weeklong event. Coordination/Event Design & Set-up/Service of all items related to same.

One year participant on the District Parent’s Advisory Council.

SOUTHEAST VALLEY YOUTH FOOTBALL ASSOC./POP WARNER

(24 teams/300+volunteers/700+participants) As per Federal, State & Association By-Laws. Parliamentary Procedures.

Two year (elected) position as Association President.

Association Business Director – Association Board (elected position)

Association Secretary – Association Board (elected position)

EDUCATION

UNDERGRADUATE STUDIES – Mesa Community College/Pima Community College

HIGH SCHOOL GRADUATE – East High, Phoenix, AZ

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