Executive/ administrative assistant.

SHALINI HANS

* ****** *****, ********* ********, NJ, 08550

609-***-**** (h) 609-***-**** (c) ***********@*****.***

Summary

Accomplished Office Manager/ Administrator with years of experience in large global corporations. Experience includes working with Leadership team at all levels within an organization, manage day-to-day operations and systems reporting. Specializes in unit management, client management, ensuring information system compliance. Excellent written and oral communication, interpersonal, customer relationship management, analytical skills and ability to prioritize multiple tasks with strong attention to detail, work well independently, self-motivated and with minimal day-to-day supervision, business-minded with desire and ability for learning new concepts.

Professional Experience

Princeton Healthcare Systems- Hospital @ Plainsboro Jan 17- Till Date Concierge Desk (Volunteer)

Operate the computer terminal to access patient information.

Answer telephones providing patient information according to guidelines. Respond to other phone inquiries within scope.

Provide training to newly assigned volunteers during shift.

Maintain knowledge of all procedures and policies and responsible to implement all new procedures for self and new volunteers.

Attend to all in-services to continue to improve knowledge.

Work with other departments to resolve patient issues.

Insight Elements LLC NJ Jan 10- Dec 15

Owner

Import house specializing in import of antique reproduction of furniture.

Oversaw the movement of goods between India and the United States.

Responsible for ensuring shipments move through complicated global supply chains while juggling everyday supervisory duties at the home office.

Sales Campaigns

Marketing Events management

Other responsibilities pertaining to business

Infosys Technologies Ltd - New Jersey, USA Aug 06 – Dec 09

Unit Coordinator/Executive Assistant – Insurance, Healthcare and Life Sciences

Infosys Technologies Ltd. (NASDAQ: INFY) provides consulting and IT services to clients globally. With over 72,000 employees worldwide, it is a partner to conceptualize and realize technology driven business transformation initiatives.

Insurance Healthcare Life Sciences ((IHL) Business unit is focused on developing business by partnering with clients and building relationships in Insurance, Health-Care and Life Sciences business verticals. With a current employee base of 4400+ and growing, IHL is among the larger IBUs.

Unit Coordinator/Executive Assistant -UNIT (IHL) Insurance Healthcare Life sciences

Managing Systems compliance for sales manage perspective

Marketing Events management – coordination of internal events; aid in sponsorship/ occasional attendance of external events

Sales Campaigns material coordination

Organizational chart maintenance (All Departments and IBU)

Managing Sr. Leadership Appraisal Process- Bi-Annual performance appraisal process coordination

Managing day to day office activities for Unit Head and Head of Sales – Travel coordination, expense management, Confidential Bookkeeping, Screening and answering all inbound phone calls

Proposal Marketing – assist in proposal review and presentations (proofreading, editing, formatting)

Recruitment Management - Coordinate Interview process

Managing Sales Cadence - Assist IBU Head and Head Of Sales with “Cadence” calendar reviews schedule for IHLS Sales team and other direct reports

Managing Leadership Calendar for Unit Head and Head of Sales

Acelium, NJ Jun.05- July 06

Office Assistant

Provided office support to staffing recruiters, i.e. candidate data entry, mail services, filing, faxing, scheduling and candidate screening

Managed and screened internal and external calls, and set up conference calls.

Scheduled candidate skill evaluation, testing and verify applications.

Prepared staffing contracts for clients, validated terms and conditions of agreements

Maintained company calendar and schedule for overall efficiency and effectiveness

Ind-Home Fashions, Delhi, India Aug. 95 to Dec. 00

Export house specializing in home furnishings and carpets to several countries including USA and Australia.

Took leadership in setting up branch operations, including all documentation and office records

Office Administration and Management

Handle all phone calls

Setup appointments and meetings. Reviews budget accounts for accuracy. Order supplies

Created new designs and introduced them via presentations, marketing and one-on-one meetings with buyers

Provided general office support

Reception - Responsible for voice mail, answering multi phone line, receiving and relaying messages and for updating systems

Attended and worked at trade show as demonstrator, cold calling and telesales of

product generating 30% more income

Banaras House (Buying House), Delhi, India Jan. 95 to July 95

Responsible for export of children’s garments to Canada, and coordinating with manufacturers for timely delivery of quality merchandise

Handle all phone calls

Setup appointments and meetings

Credentials

Diploma in Textile Designing, 1992 Delhi-India

Proficient in Microsoft Office tools: Word, Excel, PowerPoint. Some web portal experience and the ability to learn new technologies.

Resident Status: US Citizen

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