Customer Service High School

Eileen Sanchez

Bronx, NY ***** 347-***-**** ***.**********@*****.***

Professional Summary

Achievement-driven customer service specialist with progressive experience in providing exceptional service to customers by accurately handling customer inquiries and request. Committed to remain constantly aware of customer activity to ensure a safe and secure shopping environment. Excellent communication, problem solving and time management skills along with prior cash handling experience.

Skills & Abilities

●Bilingual (Spanish/English)

●Excellent customer service skills

●Commended for excellence in innovation, creativity, organized, and communication.

●Great at communication/listening

●Team worker

●Responsible and flexible with time and work

●Good with computers (Word, filing, explorer)

Experience

CASHIER DCGD CORP MARCH 2011-MARCH 2017

●Prepared beverages/food for customers

●Charge total

●Clean up

●Stock for next morning

●Decorate according to season

CASHIER/HOSTESS CHOCK FULL O’NUTS JANUARY 2010-FEBRUARY 2011

●I greeted people at the door then sat them down.

●I then went to cashier, which I prepared beverages and food then charge. At the end of the day help closed by cleaning up, count register.

GROUP LEADER SCAN (SUPPORTIVE CHILDREN'S ADVOCACY NETWORK) JANUARY 2008-MAY 2010

●Prepare activities (Arts and crafts, sports, poetry)

●Helped children with homework and review test

●Worked on special performances for kids and parents

●Conduct a classroom of 20 students

Education

CITY-AS-SCHOOL New York, NY

●High school Diploma

●Completed several internships from schools, to hospitals, to nursing homes.

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