Management Manager

Rajeswari Murali

Address for Communication :

FD-5, Sakthi Garden apartments, Chinnakarai Post, Tiruppur -641603

: +91-737******* / 996-***-****

Email : *****************@*****.***

Skype Id : rajeswari.11

Seeking a Responsible & Challenging Position in any industry as ….

Senior Administrative officer (Admin & Purchase)

Enthusiastic and Group working aspirant, inspiring to prove ingenious over today’s competitive world with innovative ideas as developing tools.

PERSONAL DETAILS

Date of Birth

3rd Jan 1976

Community

Indian Hindu

Languages Known

Tamil(III lang), English Fluent

Hindi(II Lang) (read & Write- fluent )

Drawing Salary

Rs. 35000/pm + PF

Expected Salary

Negotiable

Total Yrs of Exp

18 yrs

Marital Status

Married, Husband – Executive (tiruppur) & Son (student)

PF Number

TN/65898/399 – R. Rajeswari

Passport No.

L2148493 valid till 22.05.2023

Reporting to

Vice President – Hindustan Group of Institutions (Pro Chancellor –Hindustan University)

Summary of Exeperience

SL NO

NAME OF THE ORGANISATION

AFFILIATED TO

DESIGNATION

PERIOD

NO. OF YEARS

FROM

TO

1

Britannia Labels India Pvt Ltd

MNC – UK

Account Manager

June2015

Till date

--

2

Hindustan University & group of Institutions

Autonomous

Administrative Officer

03-07-2013

08-06-2015

2.11yrs

3

The Velammal International Residential School

CBSE, Matric

Administrative Officer

06-03-2011

25-04-2013

2.1 yrs

4

Jaigopal Garodia Trust School

CBSE, Matric

Administrative Officer

01-03-2007

19-01-2011

5.0 yrs

5

TEA Trust School

CBSE, Matric

Admin & Total Quality Manager

Feb 2003

Dec 2006

4.0 yrs

6

Akshaya Enterprises

Garment export house

Quality supervisor

0ct 2001

Jan 2003

2.0 yrs

7

Hospital

Hospital

Admin Assistant

Sep 1998

Aug 2001

3.0 yrs

Key Skills and Personality Traits

Excellent time management Skills

Ability to work under pressure - highly experienced at operating in high-pressure situations where I have been required to carry out complex tasks within a short timeframe

Strong interpersonal and communication skills and the ability to work effectively in a diverse community.

Ability to gather data, compiles information, and prepares reports. Skills in the use of database management, word processing, spreadsheet, and/or presentation software

Records maintenance skills.

Ability to plan, develop, organise and coordinate multiple projects.

Demonstrated ability to maintain confidentiality.

Knowledge of office management principles and procedures.

Knowledge of human resources administration principles and practices.

Effective verbal and written communication skills.

Working knowledge in SAP, Microscoft navigation and other ERP softwares and proficiency with internet updates.

CURRENT WORK EXPERIENCE

Organization

Britannia labels India Pvt Ltd (Garment Packaging Unit), Tiruppur

Designation

Account Manager

Reporting to

General Manager, Managing Director

Salary Drawn

Rs.35000/pm + Perks

Responsible for managing a portfolio of key accounts for Debenhams, John Lewis Buyers, local orders and for delivering client-focused solutions based on customer needs. Also in charge of maintaining a strong sales pipeline through effective relationship building and account management. Mainly the industry deals with the labels, trims and accessories...

Job description includes ;

Generate sales for a portfolio of accounts and reach the company's sales target

Identify new sales opportunities within existing accounts to remain a client-account manager relationship by up-selling and cross-selling

Generating Orders/Follow up in enquiring.

Checking for new orders in the website frequently in a day for the orders

Sending the corresponding layouts and Performa Invoice to the customers for the query received

Follow-up with customers for the PI approval to proceed for the production

Interacting with the production team for the process and to dispatch the materials within the lead time as promised

Interact and coordinate with the sales team and other staff members in other departments working on the same account

Able to manage time to meet time deadlines for corresponding orders

End to end customer relationship management,

Identifying and assessing a client’s needs.

Closely liaising with the marketing team about orders.

Collecting and communicating customer requirements to all necessary departments.

Responding to client communications or queries and Prioritize deliveries by careful understanding of urgencies.

Work closely with customer service executives and managers of other departments such as logistics and accounting to ensure dispatch of goods are done on-time

Maintain up-to-date records of orders, deliveries and returns so that they can deal promptly with any inquiries or issues raised.

Involved with the product development and sampling

Submitting monthly detailed report to the management of the orders and the discussing of the pros and cons.

PREVIOUS PROFILE - Job Profile -1

Organization

A leading deemed University & group of Institutions, Chennai

Designation

Administrative Officer in Vice President(Pro Chancellor) Office

Reporting to

Pro Chancellor / Chancellor

Salary Drawn

Rs.35000/pm + Perks

Reason for Change

Willing to have change for better prospect

As Administrative Officer in Vice President office (Pro Chancellor of a leading deemed University and Director & CEO of its Group of Institutions) corporate office in Chennai, Tamil Nadu, India from July 1st 2013, taking care of general administration, purchase, vendor management, PR activities, Admission and HR Coordinator of all the six Engineering colleges and one international school under its umbrella.

Duties include:

To act as prior approval signatory from the Pro Chancellor Office in all general administrative works & responsibilities before it goes to the final approval to the Pro Chancellor’s desk like

Administrative Support :

1.Properly Streamlining & taking care of entire group of Institutions administrative work

2.Organizing meetings and Academic Council, budget meetings

3.Draft agendas, prepare and circulate documents to members. Attend meetings and draft minutes for consideration by the Chair Person

4.Carrying out relevant follow up work from meetings, and to advise staff of their own actions and follow up.

5.In the absence of the Pro-Chancellor, to ensure that urgent divisional matters are referred to appropriate staff for action where relevant.

6.Support the Pro-Chancellor in fulfilling his responsibilities for the academic administration of the University.

7.To ensure that the administrative responsibilities are discharged in full working closely with academic/administrative staff within the College on student related matters, coordination of Student Feedback on Teaching (SFT) for faculty.

8.Prepare MOU’s / Agreements & contracts

9.Planning and preparing monthly reports required for maintaining office infrastructure and facilities. Responsible to arrange employee uniforms and other accessories

10.To manage the Pro Chancellor’s mail, including confidential correspondence, on daily basis and to prioritise items for action with consideration to deadlines and diary commitments.

11.Printing & updating of name boards, org charts & pin up on notice boards on a regular basis

12.Taking care of the team's administrative requirements pertaining to Renewal of company ID cards, access cards, Business cards, Salary discrepancies, and Exit formalities

13.Payroll Check : Responsible to co-ordinate with accounting team for Responsible to coordinate with HR Dept and Finance department to prepare, process the pay-roll for the entire group of Institutions in accordance with the attendance

14.Confidential Files & Informations : Organizes and maintains files and general office documents. Finalising the candidates for the final round of interview with the Pro Chancellor along with the HR, scrutinizing and upkeep the decorum of the Institution. Maintains effective safeguards to prevent the improper disclosure of highly sensitive and confidential information.

15.Arranging for ISO audit, visit of external faculties & guest lectures, training & placement coordination for students

16.To do the communication of all the circulars, IOM with all the institutions & to do the communication with the external bodies. General correspondence of all academic & affiliation matters

Purchase & Vendor Management -:

1.Prepare comparative statements for quotations, requisitions, prepare purchase orders and approve invoices for payment.

2.Reviewing quotations and proposals sent to the vendors and preparing contracts & agreements

3.Responsible to co-ordinate with accounts dept for processing purchase bills and payment as per the agreed terms and follow-up.

Event & press management :

1.To prepare and apply brochures, interviews and pamphlets for Business Excellence Awards, newspapers and journals for National, International and Global Award Bodies.

2.Drafts, edits and proofreads correspondence, reports and other written work product for the media and website like Khaleej Times releasing in Middle-east

3.Arranged for stalls in airshow held in Singapore-2014 including organizing, planning, coordinating and follow up.

4.Function Management, organizing meetings, conferences, visa formalities and making travel & hotel arrangements for guests, foreign delegates. - Liasioning and coordinating with various departments within the corporate office and other sister institutions.

HR Management :

1.Checking on offer letters and obtaining Managing Directors signatures - hand over to HR

2.Prepare appointment orders, issue and maintain the files of Senior Hierarchy staff like Dy. Directors and maintain its confidential matter

3.Non - Teaching Staff Management involving housekeeping, safety, security, employee induction

4.To oversee all HR issues like employee relations, compliance of all staff and faculty, grievance handling, discipline issues, termination, employee counselling, contract renewals, resignations, all manpower planning and recruitment related activities, interaction with manpower recruitment consultants, employee appraisals, promotions, control and monitor processing of leave applications, medical, vacation, salary upgrade, preparation of notices and memos, interaction with Senior Management and other departments, to arrange employee training, monitoring of service contractors for water, diesel, sewage collection, facility management.

5.To scrutinize, screen for first round of interview, prepare offer & appointment orders for senior level professors, HOD’s, Dy Directors and Deans for the entire group.

6.Prepare appointment orders, issue and maintain the files of Senior Hierarchy staff like Dy. Directors and maintain its confidential matters

Secretarial Support to Pro Chancellor :

1.To manage the Pro Chancellor’s mail, including confidential correspondence, on daily basis and to prioritise items for action with consideration to deadlines and diary commitments.

2.Domestic and International travel bookings

3.Responsible for arrangement of hotel accommodation, air ticket booking. Responsible for preparation and submission of documents for VISA application, registration and extension. Domestic / International travel bookings.

4.Effective and complex diary management/ Blocking of Calendars - access to create meeting request, check on availability of free time, updating the calendar with Travel details

5.Coordinates the VP’s time schedule and coordinate meetings (reserves meeting rooms, information, agenda development/distribution, room set up/clean up, IT support, food/beverage orders……)

6.Prepares expense reports, reimbursements, and other financial transactions for the VP. Ensures transactions are accurate, submitted in a timely manner, and submitted.

7.Filing & Handling of Institution’s confidential files & documents (have it under lock & Key)

8.Preparing the MOM noted during meetings & circulating the same to the team

9.Handling of Institution & Director's Credit Card, telephone bills & Maintaining all the Personnel files related to family, travels, payments etc

10.Handling of telephone calls & messages in the absence of the Managing Director

11.Organizing for Team lunch/ Dinner & Team Outing once a year.

12.Handling, sorting and furnishing of all email correspondence concerning the Managing Directors office and replying to the same in a timely manner.

13.Handling important couriers for the Managing Director's office

14.Fixing appointments for renewal of Visa, obtaining visa for travel overseas etc

PREVIOUS EMPLOYEMENT DETAILS PROFILE – 2

Organisation

The Velammal International Residential School, Panchetti, Chennai

Designation

Administrative Officer

Reporting to

Senior Principal, Executive Director / Correspondent

Salary Drawn

Rs.18000/pm + Staff quarters + PF

Duties include : Played a multi-tasking roles in coordinating the administration of five schools (2 matriculation schools(8000 + 3000 students) and two CBSE schools(1700 + 4180 students) and one International school(800 students) in the same campus

1.Administrative officer and HR – admin office, HR Management

2.Purchase / Logistics coordinator – purchase, stores, vendor management and billing payments

3.Activity Coordinator & HR Executive– staff appraisal, files, issuing memos, appreciation letters, staff & students discipline file maintenance, media and admissions management

Job Description :

Admin Management:

Provides administrative support in a complex team environment to a senior executive and group.

Supports operations by supervising staff; planning, organizing & implementing administrative systems.

Maintains administrative staff by recruitment, Selection and retention

Preparing, Handling & Maintaining reports pertaining to administration / HR / Purchase accounts

Daily maintenance of admin office, Visitor management

Canteen management &supervision

Stationery and Medicine Management

Purchases printed materials and forms by obtaining requirements; negotiating price, quality, and delivery; approving invoices.

Petty Cash Maintenance

Attendance & leave management

Vendor management (uniform, transport, travel, canteen, etc)

Contract labour management

Supervision of Housekeeping services for the entire campus- following the check list and keeping attendance records.

Orders supplies and keeps inventory well-stocked.

Maintenance of staffs & non staffs attendance and non-staffs Management

Co-ordinator of the CBSE programme of the school

Handle official correspondence relating to the school and furnish, within the specified dates, the returns and information required by the State Government/Board.

Daily email checking and answering, if necessary distributing to the concerned school levels.

Drafting of letters, emails, circulars, issuing appreciation letters, memo and maintaining the appropriate files and gathering information from all the areas, scrutinize and inform to the management as well.

PURCHASE / VENDOR COORDINATOR –( Reporting to ED, Director & Correpsondent)

oLocate apt suppliers for Text Books, Uniforms, Library books etc to get competitive quotes and place

oPlan and evaluate the logistic requirement of the academic year viz Text Books, Uniforms, Library books and stationeries etc.

oCoordinate the pricing of text books, stationary, uniform and library books and supervise its sales.

oKeep close monitoring of stocks and sales of Text Books, Uniforms, Library books and update the Management.

oSupervise the purchases by inviting proper quotations & Provide minimum 3 quotations from suppliers and prepare comparative

oCheck with the concerned persons who receive the materials regarding the quality of items and if found any shortage or damaged immediately inform the supplier without fail esp. materials

AS HR OFFICER : ( Reporting to ED, Director & Correpsondent)

Recruitment Pre & Post Recruitment, staff Induction and Orientation, Employee Database Management.

Appointment Letter & confirmation letter statutory and requirements Documentation.

Staff attendance, permission, OD, timings etc. .Responsible for day to day tracking and consolidating Daily Manpower Reports, Attrition List, and Maintaining HR Database.

As per the requirements from the school heads by sourcing candidates through the various channels available like Consultants, Job Portals, News Paper Ads to source and screen them, co-ordinate the hiring process by establishing relationship with selected candidates.

Be the first interview level for all positions, except for any senior / management positions.

Ensure all pre-recruitment Screening, Salary Negotiation, Salary Fitment, Reference Check, Background and Employment Verification are completed before rolling out offers and maintain a list of all the referrals.

Maintenance of teachers personal files, leave records, training records, staff appraisal individual files, appreciation and memo files record and maintaining their original certificates in record room confidentially(Key was given to me).

Allotment of staff quarters for staff and arranging for visa and other formalities for international staffs

ACADEMIC & TECHNICAL CREDENTIALS

COURSE

UNIVERSITY /SCHOOL

DEGREE

FROM

TO

%

Post Graduate

Madurai Kamaraj University

MA (Public Administration)

20.04.2001

10.09.2003

59

Graduate

Bharathiar university

BSC (Chemistry)

18.06.1993

21.08.1996

84

Diploma

Pentasoft Technologies

PGDCA (Dotnet)

20.01.2001

12.02.2002

85

NEIT Computer education

DCA (Computer Applications)

15.07.1996

30.04.1997

89

CSS Computers

DTP ( Desktop Publishing)

20.12.2009

20.06.2010

94

Std 12

MGHSS School

XII (Maths/ Phy / Chem / Bio)

05.07.1992

21.05.1993

78

Std 10

AMHSS School

X (all Subjects)

01.06.1990

07.06.1991

79

MA (Public Administration) –Graduated - ( 20.04.2001 – 10.09.2003)- (59%)

Studied at Madurai Kamaraj University. Subjects included are Maintenance of Law and Order, Constitution of India and its various constituents, Economics, Political Science(ancillary), Administration of traffic, police, personnel and financial.

BSC (Chemistry) –Graduated – (18.06.1993- 21.08.1996) - (84.4%)

With Mathematics and Physics as ancillary Subjects. Tailoring, Cookery, Drawing and Painting, Journalism as additional subjects.

Diploma in Computer Application (DCA) – passed on 30-04-1997- (89%)

Had Dos, Lotus 1-2-3, Wordstar, Foxpro and Adv. Foxpro, Ms-office, Windows-98

PG Diploma in Advance certificate in Software Engineering (Definet) course at Penta Technologies, Chennai. (20-01-2001 – 12-02-2002) - 85 %) and underwent training for UK branch in collaboration with IBM, Chennai

Had Html, Java script, Dream weaver, Web designing tools, SQL server, Visual Basic(ver 6.0), Java and Adv. Java, Oracle 8i, networking and Internet concepts, Photoshop, Acrobat reader, Windows- 2000 & XP.

Diploma in Desktop Publishing (DTP) (20-12-2009 – 20-06-2010) - 94%

Had computer fundamentals, Dos, Windows XP(refresh) + Corel draw12, Tamil typing, Advertisement designing, Adobe tools, windows Picture and fax viewer etc…Secured about 87% in this regard.

SCHOOLING

Upto VIII std I did my schooling at ST. Mary’s Assumption Convent, Bangalore with Kannada as third language and Hindi as second language. CBSE stream.

From VIII std to X-std studied at Arokiamatha Hr Sec School, Pollachi with tamil as Third language and Hindi as Second language. CBSE Stream.(the school had no XI & XII _ So migrated). Got 82% in X STD

XI and XII std – studied at MGHS School, SSE stream, only school in Pollachi to do XII at that time. GOT 79% in XII STD. First Group with Maths, Physics, chemistry, biology pattern.

OTHERS :

1.Won many prizes in school – in and out competitions in art, work and music.

2.Won the State First award for drawing and painting conducted by LIC of India in X Std.

3.Won the Best Student award for 3yrs continuously in my UG studies.

Declaration:

I herewith declare that the above furnished details are true to the best of my knowledge.

Thanking You

Rajeswari Murali

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