Thomas J. Rodriguez
Stamford, CT 06902
Home (203) ***-****
Cell (203) ***-****
OVERVIEW: Motivated and versatile Information Systems professional looking to contribute positively toward the growth and stability of an IS department within a forward thinking organization. Have the ability and attitude to “roll up the sleeves” and get the job done. Possess the ability to effectively communicate with all levels of management. Have supervisory experience, can work well independently and also on team projects.
COMPUTER SKILLS: Imaging, portal, laptop and computers on wheels running Windows XP Professional and Windows7 Professional & Ultimate. Remote Altiris Agent (Symantec) used to deploying software and applications. Windows 2003, Microsoft Office XP, 2007 and 2010. PC and laptop hardware and software install/upgrade. AS400, Meditech, Remedy, Cloverleaf, Solarwinds, WhatsUp Gold.
2013- Current Visiting Nurse and Hospice of Fairfield County - Telehealth & IT Support Tech
2012-2013 B2C411com, Inc. (Contract) – Field service Technician in all lower Fairfield.
Imaging and deploying laptop and workstations, setting Wireless devices, configuring printers on network.
1998-2012 Stamford Health System IT Desktop support Operations
Managing dhcp, dns,server and desktop administration tasks.
Imaging workstations, Laptop by Remote using Altiris Agent.
Technologies: desktops, laptops, tablets, PDAs, mobile devices, printers, network infrastructure equipment and phones.
Performed routine monitoring of several clinical applications on LAN/WAN Server using Solar winds and SIM.
Opened and closed jobs using Remedy as a tool to perform all break/fix issues that occurred on a daily basis.
Remote Console, DamWare Client Agent, Altris and VMware tools.
Reset user accounts on all systems using Active Directory.
Basic knowledge of networking/wireless TCP/IP.
Worked with Desktop, Back office and Network Engineer on all emergency protocols.
Knowledge of Microsoft Office Suite (Access, Excel, Outlook and Word)
Cisco phone IP and Cisco wireless technologies.
1988-1998 Saint Joseph Medical Center Information Systems Specialist
Set up stand alone and networking PC
Installed hardware and software
Set up and operated computer peripheral devices
Assisted in emergencies of production system problems
Communicated with users to assure continuation and completion of work in progress
EDUCATION: Associate Degree, Westchester Community College Valhalla, NY Major: Computer Science
Next Age Norwalk, CT
Course on Administrating Microsoft Windows NT 4.0
Course on Administrating Microsoft 2003 Server
Online Windows Core Training 2000, XP & 2003 Professional
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