Resume

Sign in

Customer Service Administrative Assistant

Location:
Boca Raton, Florida, United States
Posted:
April 21, 2017
Email:
aczw99@r.postjobfree.com

Contact this candidate

BONNIE GOLDEN

Boca Raton, FL *****

(718) ***-**** b aczw99@r.postjobfree.com w ww.linkedin.com/in/bonnie-golden-8555423 TEAM LEADER/EXECUTIVE ADMINISTRATIVE ASSISTANT

Instrumental in creating Legal Operations sub-department to improve administrative efficiency and optimize workflow. Developed and managed a multi-generational, diverse and high performance team. Enthusiastic leader who consistently meets commitments with integrity. Translates processes into clear, understandable, actionable steps. Coordinated the Closing of 11,000 Files in 2015.

- File Administration Team Leader -Leadership Excellence Award in Team Building &

- Legal Terminology Coaching

- Proficient in ProLaw, MS Office - Customer Service Focused

- Human Resource Knowledge - Workflow Design

PROFESSIONAL EXPERIENCE

ROIG LAWYERS, Deerfield Beach, FL 09/2011 - 10/2016 Team Leader Department Head

● Managed and developed a high performance team consisting of diverse team members

● Maintained and updated firm’s internal legal software

● Coordinated the timely transfer of new files from prior counsel to new counsel

● Executed special projects including organizing and prioritizing hundreds of files transferred from other firms

● Developed reporting processes for six statewide offices and maintained closed file record reports for all offices

NEWMAN & NEWMAN PC, Jamaica, NY 1997 – 2010

Executive Assistant, Legal Secretary, Paralegal

● Performed all aspects of legal assistant and administrative functions

● Recruited and hired (per diem) attorneys and support staff

● Supported two managing partners

● Scheduled hearings, motions, depositions and arbitrations

● Ordered office supplies

EDUCATION

The City University of the State of New York

Associate of Arts: Paralegal Certificate

Associate Degree: Liberal Arts



Contact this candidate