Kendric F. Santos, MBA

***** *. ***** **** **. Granger, IN 46530

208-***-**** (Cell)

Email: aczw8z@r.postjobfree.com

LinkedIn: https://www.linkedin.com/in/kendricsantos

OPERATIONS MANAGER

Seeking a position as a Production Manager with an outstanding organization for room to grow and utilize gained experience and leadership.

WORK EXPERIENCE

Operations Manager (October 26, 2015 to April 19, 2017)

Archway Marketing Services, Inc.-South Bend, Indiana

Manages the operations of 5 distribution warehouses totaling 469K Sq. Ft towards production, packaging, shipping/receiving, and Warehouse Management Systems oversight

Provides value added customer support and productivity to over 36 multi-client demographic within the distribution and fulfilment industry spanning a multiple, cross-functional team environment

Directly oversees 4 operations supervisors towards the management of 200+ non-direct employees partnering with client services towards company objectives, and lean process initiatives

Collaborates with industrial engineers to develop costing models, workflow and scheduling analysis and process improvements in operations and inventory control to maximize the customer's bottom line

Experienced budgeting and P&L deliberations towards year-end forecasting and cost reduction analysis

Skilled in 6S and Six Sigma deployment towards continuous improvement; generated a 20% cost reduction and uptick in efficiencies realized within multiple distribution centers

Oversees the cycle count and inventory management of stockpile maintenance to over 38 unique clients ranging a total 3 million units

Drove Corrective Action reports backlog down by 98% through critical process control and method driven leadership

Senior Production Section Manager (July 01 2014 to October 2015)

United States Air Force-Mountain Home Air Force Base, Idaho

Manages and supervises 124 personnel, and an ordnance production section for supply chain logistics on assets worth $29.5M. Successfully scheduled and monitored over 1,000 maintenance activities with zero explosive mishaps occurring in a fast paced work environment, leading cross-functional teams.

Devised and implemented a standardized forms documentation training program, reducing quality assurance procedure failures by over 20% utilizing advanced Microsoft Office and Project Suite utilities

Strategically plans towards scheduled core logistics and project management competencies. Stratified unit’s manning shortfall document diminishing inbound backlog by 13%; resulted in zero findings during the 2013 Higher Headquarters evaluation

Senior Systems Section Manager (October 01 2013 to July 01 2014)

United States Air Force-Mountain Home Air Force Base, Idaho

Corresponds with senior executive management for the proper planning, scheduling, control, and direction of logistics activities including the management of 35 department personnel, and the oversight of IT utilities, planning, scheduling and training functions.

Applied strong analytical skills as Project Manager for a 15 member team during a process improvement event. Streamlined organization’s logistics movement procedures which corrected wasted inefficiencies by 20% using Six Sigma / Lean approaches

Department Head, Munitions Storage (September 01 2012 to October 01 2013)

United States Air Force-Mountain Home Air Force Base, Idaho

Directly reports to executive management towards warehouse and logistical support for shipping and receiving functions for a production stockpile inventory worth $39.9M.

Maintains storage area infrastructure on 23 facilities, 55 vehicles, and the management of 25 employees on a $5.7M equipment account guaranteeing truck Load / Less Than Truckload / Cartage towards a combat lethality edge for the installation’s war arsenal securing 2K line items and 384K lbs. of net explosive weight cargo

Manages all freight invoice processing towards 65 tons of inbound/outbound cargo to meet Defense Logistics Agency standards; noted as the Maintenance Group’s Senior Noncommissioned Officer of the Quarter by superiors and peer groups for excellence

Readiness Flight Superintendent (July 01 2011 to August 01 2012)

United States Air Force-Mountain Home Air Force Base, Idaho

Oversees senior leadership’s vision as manager and coordinator of 400 personnel and multi-functional teams. Exemplifies outstanding personal initiative commensurate as executive management’s lead project manager while leading 285 personnel, and 22.5K short tons of equipment to worldwide locations

Primes audit and reporting functions for operating and maintenance budget worth $19.1M.

Paved the way for a 100% compliance inspection during the 2012 executive management inspection, garnering an “Outstanding” laudable mention from senior inspectors for the proper management and validation of demand purchase review, funding, and financial and non-financial key performance indicators for 5 requisitions worth $122K

Guaranteed 99% accuracy rate for 110 federal payments as Purchasing Approving Official for billing worth $1M

Department Head, Combat Plans & Training Section (July 01 2009 to July 01 2011)

United States Air Force-Mountain Home Air Force Base, Idaho

Leads as Senior Logistics Planner towards all combat plans and training programs with a focus on the entire installation’s capability to support contingencies within tasked operational plans.

Trains 325 personnel and deploys military resources on assets worth $100M while supervising a dynamic logistics team of 7 employees. Surpassed unit’s goals for deployment activities covering 5 separate positioning objectives.

Munitions Systems Craftsman (November 18 1991 to July 01 2009)

United States Air Force-Various Locations

Develops expertise on guided and unguided nonnuclear munitions. Handles, stores and transports nuclear and non-nuclear weapons saving organization over $41K in line haul expenses through delivery of 143 shipments personally devised through program management

Manages disposition of 1.1K of nonhazardous, un-serviceable munitions freeing a 10K sq. ft. warehouse footprint while successfully maintaining a Top Secret Federal clearance.

Operates personal computers and the Sperry 1100 mainframe system using SAP ERP databases; oversaw over 150 data processing measures ensuring 100% accountability on 4.7K line items

Proficient in personnel management, warehousing, electronics, computers, heavy equipment maintenance, operations and inventory management, Occupational, Safety, and Health Administration (OSHA) federal regulatory statutes and practices; recognized as an Outstanding Performer by senior evaluators

EDUCATION & TRAINING

Masters of Business Administration Degree in Finance

Grand Canyon University Phoenix, Arizona

November 2, 2011

Bachelor of Science in Business Administration Degree in Supply Chain Management

Touro University International Cypress, California

September 19, 2008

Professional Manager Certificate

Community College of the Air Force Montgomery, Alabama

June 28, 2013

Project Management Graduate Certificate

Southern New Hampshire University Manchester, New Hampshire

October 2013 to present (12 of 18 semester credit hours achieved-Expected completion December 15, 2017, followed on by PMP Exam and APICS Certification)

References Available Upon Request

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