Michelle R. Unabia, PHR

***** ***** ***. ** 206-***-****

Renton, WA 98058 aczw84@r.postjobfree.com

Human Resource Senior Business Partner/Manager

STRATEGIC LEADERSHIP PERFORMANCE

Experienced, skilled HR professional with proven success in all key areas of human resources management and administration. Strong business partner who collaborates with senior leadership to drive results through the strategic delivery of unique HR solutions that optimize the company’s growth and profitability. Seeking to bring talent to the table with a respected organization that values passionate leaders, responsive service, diverse views, flexibility, diligence, and team orientation.

Strengths / Expertise

Professional Recruitment

Salary Compensation

Mentoring Programs

Conflict Resolution

Performance/Change Management

Team Effectiveness Coaching

Onboarding/Training

Project Management

Executive Recruiting/Coaching

Succession Planning

Workforce Planning

Program and Operations Management

Professional Experience

Servco Pacific Insurance, Seattle, WA 2015-2017

Human Resource Manager

Provide HR support for all offices in the Pacific Northwest and Hawaiian Islands

Working with the President/Managing Partners and the Leadership Team in shaping strategic direction through open communication, problem solving and execution

Lead the performance management process, compensation analysis, organizational changes and employee relations

Key Accomplishments:

Developed with senior leadership a new organizational structure

Provided real time professional HR response and consultation

Restructured the hiring process by improving the interview, onboarding and hiring process

Developed and coordinated a benefits fair for all employees in all locations

Analyzed salary data to identify current and potential issues related to salary compression and partnered with leadership to resolve current compression issues and developed strategy to avoid future compression

PEMCO Mutual Insurance Company, Seattle, WA 2006-2015

Senior HR Consultant/Business Partner

Serve as strategic partner and consultant to business units on human resource policies and procedures, employee relations, compensation analysis, performance management and tools, organizational design, and succession plans.

Recruit and hire for all technical and non-technical roles.

Maintain in-depth knowledge of legal requirements related to daily employee management to reduce legal risks and ensure regulatory compliance.

Facilitate Human Resources classes designed to train employees to achieve the highest level of success.

Hold a secondary role as Human Resource Liaison for the School Employees’ Credit Union of Washington.

Key Accomplishments:

Developed with senior leadership a strategy concerning workforce planning which included succession planning, recruiting plan development and the prioritization of roles and programs.

Developed and broadly communicated a planning roadmap for people managers consisting of a comprehensive list and time of company and organization specific processes and programs.

Instituted and cultivated a new, successful Human Resource Business Partner relationship with the sales, customer service, and finance departments.

Designed and led large- and small-scale initiatives in the areas of change management, program management, organizational design, executive and leader coaching, talent management, and employee engagement.

As Human Resource Liaison for the School Employees’ Credit Union of Washington, serve as key advisor to the president, vice presidents, and managers on all human resource issues, company policies, and employment laws.

Partnered with senior management to re-structure current organization including conducting talent assessment and employee mapping exercises to determine long and short term impacts of organizational change.

Analyzed salary data to identify current and potential issues related to salary compression and partnered with leadership to resolve current compression issues and developed strategy to avoid future compression.

Coached senior leadership on conflict management strategies to improve lines of communication and productivity within business units.

RAFN Company, Bellevue, WA 2001-2002

HR Generalist/Manager

Managed all HR functions including payroll, benefits administration, safety management, employee relations, and other duties as assigned for 100+ employees.

Key Accomplishments:

Managed recruiting, hiring, training, and seeking ways to improve morale and retention through direct relationships with employees and staff.

Developed policies and procedures to ensure compliance with Federal and State Regulations.

Processed all employee documentation related to onboarding, exiting and benefits administration.

Operated a diverse labor force, creating a culture that earned associates’ confidence and trust.

Coordinated and launched a Benefit Fair for all employees.

Developed employee handbook.

ComPASS, Lynden, WA 2000-2001

HR Generalist

Managed all HR functions including payroll, benefits administration, employee relations, and other duties as assigned for 50+ employees and division offices.

Key Accomplishments:

Acted as an employee “help desk” for HR questions.

Provided quality control for all paperwork from management to Payroll.

Administered benefits and on-going employee communication related to benefits.

Provided assistance and guidance to payroll for routine and complex matters and problem resolution.

Participated in the development of policies and procedures for new divisions, ensuring consistency with company-wide policies and programs.

Wrote and introduced employee handbook.

Provided assistance to managers and employees on routine and highly sensitive issues.

Education/Professional Affiliations

Bachelor of Science, Business Administration, Capella University

Associate of Science Degree, Whatcom Community College, Bellingham, WA

Human Resource Professional Certificate (PHR), Seattle Research Partners, Seattle, WA

SHRM MEMBER, Lake Washington Chapter

School Commission Member, St. Benedicts School Wallingford WA, 2016-Present

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