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Project Management Manager

Egg Harbor Township, New Jersey, United States
April 21, 2017

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Candidate Name

Paul Delport

Candidate Contact details


Availability for Interview


Current Location

New York, NY

Candidate Profile

Senior, international leader with 19 years of PMO, Change and Project, Portfolio and Program Management experience built in the financial services, hedge fund and IT industries as well as in the public sector. Proven track record of project delivery with the ability to manage and drive change with integrity and appreciation of organizational values while delivering value.

A seasoned leader, skilled at creating or transforming a PMO and developing an inclusive culture and an engaged team environment. Mentored and coached teams of PMO professionals to deliver and ensure effective results. Demonstrated ability to manage a broad range of projects and programs in diverse and changing business environments that demand rapid knowledge acquisition.

Key Competencies

• Effective strategic planning

• Superior project delivery

• Strong relationship management

• Exceptional people leadership

• Results driven focus

• Strong & effective communication skills

Tools & Methodologies

• MS Project Server

• SDLC/Agile/Waterfall Methodologies

• PMI/Prince2/ITIL Frameworks

• CA Clarity PPM


• Service Now


Citihub Consulting January 2016 - Present

Associate Partner

●Led an ITSM and Asset Management Transformation program at a major international bank

●This included deep analysis using different data sources including Excel, Service Now and bespoke systems

●Led an IT vendor management and contract review with a focus at a major Italian payments institution

●This included a data driven review of all contracts, SLAs and agreements

●Developed service offerings for ITSM and Project, Program and Portfolio Management solutions

Broadridge Financial Solutions July 2015 - December 2015

Senior Project Manager

●Led a multi-year, multi-million dollar program to transition systems and processes to T+2 settlement for equities, corporate bonds, municipal bonds, and unit investment trusts

●Led a multi-year initiative to rewrite and modernize core trading and custody systems to align with current development and security standards

ING Americas (Consultant) October 2014 – July 2015

Senior Project Management Consultant, New York, NY

●Led the transition of outsourced IT Security Administration & IT Control services to a shared services center in Europe, reducing the cost while maintaining oversight and control

oManaged the alignment of IT Security and IT Control standards across the global organization and in compliance with US and global standards

oProject teams were both remote and on site

●Led the transition to a new ITSM (Service Now) suite aligning to a new global corporate strategy

oITIL processes included Incident, Request, Change, Problem and Knowledge Management

oSolution was cloud based


PMO Manager, Halifax, Canada

●Led the transformation and expansion of the delivery capacity of the organization to enable management of Programs and Projects in excess of $50m

●Developed and led ICT strategy development and planning, informing and influencing the direction of ICT changes leading to business solutions

●Developed and enhanced a PMO delivery framework compatible with PMI and ITIL principles, processes and standards, leading to improved governance and transparency

●Managed and mentored a team of Project and Program Managers, Vendor Resource Managers and Business Analysts to provide delivery services, improving executive and peer recognition of the team

●Managed the delivery Portfolio of projects across 10 business units and ensured alignment with business strategy

●Negotiated multi-million vendor contracts on behalf of executive management to deliver IT and business solutions to Halifax

●Engaged and advised senior management on Program and Project performance acting on Steering and Advisory Committees

●Mentored and acted as a senior consultant for organizational Change Management and Business Process improvements on strategic initiatives and programs

CITCO GROUP OF COMPANIES April 2002 – June 2012

Program Manager - Citco Group

Nyon, Switzerland and Amsterdam, The Netherlands (2010 – 2012)

●Led the development and enhancement to core systems, leading to increased efficiencies and increased revenue

●Line Manager for teams of IT professionals supporting the Corporate and Trust and Citco Group systems

●Responsible for Program Management, Project Management and Change Management

●Managed vendor relationships

●Implemented CA Clarity for the organization resulting in better reporting and PPM management

Country & Operations Manager - Citco Banking Division and Citco Global Securities Services (Canada) Ltd

Toronto, Canada (2006 – 2010)

●Established a new office and the first presence in Canada and North America for the Banking and Securities Services divisions of Citco

●Grew the operation from an initial core of 10 resources to over 100 resulting in cost savings for the organization and more efficient process management

●Managed the day to day operations of the departments and teams, including HR, IT and Finance

●Mentored and developed department managers

●Led business projects, including the rollout of core services leading to increased efficiencies for the global operation

Senior IT Project & Operations Manager - Citco Global Securities Services Ltd and Citco Technology Management

Cork, Ireland (2003 – 2006)

●Optimized the budgeting and resource allocations for the global Bank IT Division

●Led recruitment, staff assessment and development

●Defined and implemented best practice in Project Management methodologies and tools

●Program Manager for a multi-year, multi-million outsourcing project to redevelop core systems

Head of Project Management Office (Europe) - Citco Nederland

Amsterdam, The Netherlands (2002 – 2003)

●Led all enterprise IT project management initiatives within Citco’s European operations

●Introduced a standard project management methodology, improving project selection, prioritization and delivery

●Implemented and managed MS Project Server PPM environment for the organization


Consultant & Project Manager, Amsterdam, The Netherlands

●Project Management Office (PMO) Specialist within the Program Management team

●Provided program and project management services, with a focus on Bank and Financial Services clients

●Developed PM Framework for Bank clients


● Honours in Economics (Postgraduate) University of Cape Town, South Africa - December 1998

● Bachelor of Social Science (Economics) University of Cape Town, South Africa - December 1997

● Certified Project Management Associate (IPMA)

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