Customer Service Project
Resume:
Allen Baldwin
Philadelphia, PA 19104
Contact Numbers: 267-***-****,215-***-****
Email: **************@*****.***
Work Experience:
General Contractor Philadelphia, PA 12/1989-Present
Home Improvement
●Incorporate the use of advanced technology including use of computer models to prepare detailed bids for client review.
●Estimate project costs and use actual costs to refine computerized estimating model.
●Consult with clients to ensure modifications to project specifications and continue to meet project goals and clients’ expectations.
●Supervise crew members to insure they are following safety guidelines and providing exceptional customer service.
●Perform follow- up customer satisfaction reviews to identify opportunities to improve services or procedures.
●Receive numerous accolades from clients for superior workmanship.
Concord Steel, Inc. Philadelphia, PA 12/2008-02/2009
Manufacture Welder
●Performed work in a safe manner and follow all safety regulations including wearing all required personal protection equipment, while producing high quality work.
●Prepared materials for welding measured the components and performed welding process per drawing specification.
●Welded components in all positions consistent with quality requirements.
●Accurately laid out, positioned, aligned, fit, clamped, held, tack welded, heat bent, ground or bolted component parts to obtain required preparation, configuration and/or position for welding.
●Specialized in multiple types of welding, such as Gas Metal Arc (Mig), Shield Metal Arc (stick), Stick Arc (Tig), Oxyacetylene cutting and Plasma cutting.
Supreme Janitorial and Maintenance Philadelphia, PA 07/2008-02/2009
A.B.M. Janitorial Services Philadelphia, PA 11/2003-12/2007
Janitorial/ Maintenance
●Performed work according to standard procedure and by building's operational schedule.
●Managed carpet cleaning, vacuuming, floor care, trash removal and restroom cleaning.
●Stripped, sealed, finished and polished floors.
●Enforced a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices.
●Dusted and wiped all office furniture, files, fixtures, paneling, window sills and all other horizontal surfaces.
Education:
Industrial Training and Testing Institute Philadelphia, PA 09/2008
Certificate and Certification in (Mig) Gas Arch Welding, (Stick) Shield Metal Arc Welding, (Tig) Stick Arc Welding, Oxyacetylene Cutting, Plasma Cutting and Blueprint Reading.
Welding Technical Institute Philadelphia, PA 05/1988
Maintenance of Welder Certification
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