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Technical Support Customer

Location:
Taguig, National Capital Region, Philippines
Salary:
70000
Posted:
April 21, 2017

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Richard Yares

Personal Details

Name Richard Yares

Address **** (Treetop) C3-10B Coronado St. Hulo, Mandaluyong Tel. 0928-180-9198

****-***-****

E-Mail aczw48@r.postjobfree.com

aczw48@r.postjobfree.com

Birth Date 09.12.1982 in San Juan, Philippinen

Professional Career

August 2015 – April 2017 Trainer for Web- and Office-based Utilities in Ginsheim-Gustavsburg

● Web-based Software

● MS-Office

● Open Office

March 2015 – July 2015 Webdesign Ginsheim-Gustavsburg

● Forth-Training and Self-Study

● Creation of Websites und Forums

● Forum- and Website-administration

December 2014 – März 2015 Shell Philippines

Finance Analyst

● Invoice Processing

October 2013 – November 2014 Merlin Information Systems Philippines Technical Customer Support

● German Speaking Technical Support

● Basic Technical Support (Microsoft and Apple products)

● Customer Support for Rosetta Stone

September 2011 – September

2013

Hubwoo - The Business Network

Analyst in eProcurement and eSourcing

● Technical Customer Support 1st + 2nd Level

● German Speaking Technical Support

● Data Analysis in SAP - SRM (B2B)

● Customer Support in eConnect & eContent (Cloud) October 2010 – March 2011 University of Applied Science Hip-Hop & Streetdance Teacher

Seite 2/2

July 2009 – April 2010 Market Condition Frankfurt am Main Freelancer

● Market Analysis

July 2004 – July 2009 HUMAX Digital

Student Temporary Job, later fulltime

● Technical Customer Support

Education

2016 – 2017 Frankfurt University of Applied Science Business Administration

2010 – 2011 Frankfurt University of Applied Science International Business Informatic Systems

2006 – 2009 German Gymnasium Frankfurt am Main

German Abitur

2004 – 2006 Secondary School Frankfurt am Main

Mittlere Reife Secondary (Highschool)

2002 – 2004 College of Werner von Siemens in Rüsselsheim Electrical Engineering

1994 – 1999 Erich Kästner Schule in Maintal

Hauptschulabschluss (Highschool)

1991 – 1994 Grundschule Villa Kunterbunt“ in Maintal Elementary School

Skills

Language German - fluent (1. native language)

English - fluent (2. native language)

Filipino - basic

Technical Skills Microsoft Office (Excel, Word, Powerpoint, Outlook) Windows XP, Vista, Win7, Windows 10

Linux (OpenSuSe, Ubuntu, Kubuntu)

Network Administration

Data Processing (SAP-SRM, basics)

Drivers License Germany - No

Philippines - Yes

International - No

Other Skills Teacher for Hip-Hop and Streetdance

Teacher for Martial Arts and Self-Defence based on Muay Thai and Boxing



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