SAKIA SMITH

**** * *** ****** ● Chester, PA *****

904-***-**** ● aczw3p@r.postjobfree.com

CUSTOMER SERVICE REPRESENTATIVE

CAREER OVERVIEW

Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize

customer dissatisfaction and increase customer loyalty.

EDUCATION & ACADEMIC EXPERIENCE

Certificate, Certified Nursing Assistant - Cambridge Institute of Education, Jacksonville, FL - April 2008

Certificate, Patient Care Technician - Shands Jacksonville, Jacksonville - March 2001

Associate of Science, Medical Assistant - Concorde Career Institute, Jacksonville, FL - February 1999

PROFESSIONAL EXPERIENCE

SBM

Janitorial

Good Move Entertainment

Operations Manager

October 2015 – Present

Jacksonville, FL

September 2012 –May 2015 Jacksonville, FL

Zwicker & Associates P.C.

Collector

February 2011 - February 2012

Jacksonville, FL

Diversified Consultants Inc.

Collector

January 2009 - February 2011

Jacksonville, FL

Enhanced Recovery Company

Collections Manager

August 2008 - November 2009

Orange Park, FL

Contemporary Staffing

Call Center Representative

March 2006 - September 2007

Jacksonville, FL

Home Options

Administrative/Payroll

June 2004 - October 2006

Jacksonville, FL

Shands Jacksonville

Patient Care Technician

February 2001 - April 2002

Jacksonville, FL

Vincents Business Services

Data Entry Clerk

April 2000 - December 2012

Jacksonville, FL

Contact this candidate