Ghiana Gardner
Atlanta, GA *****
****************@*****.*** - 843-***-****
I aspire to enter career-oriented worksites with professionalism, training and growth potential. A diverse background is one of my best assets. I readily and easily adapt and am a team player.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
WORK EXPERIENCE
Data Entry Processor
Bank of America - Atlanta, GA-2015 to Present
-Still employeed
• Processes all retail and wholesale lockbox transactions
• Logg and track all incoming remittance mail
• sorts, opens and verifies incoming remittance mail
• balance remittance deposits; resolves rejected items and reenters information using lockbox platform software on an image display workstation.
•Accurately open and extract payment information for corporate clients according to client specific instructions. Prep batches for check and document image scanning. Prepping will include reviewing content of envelop, verifying P.O. Box Numbers, verifying Micr-line on checks for accuracy of determining if funds are in US$. Perform Image Capture of Batches using OPEX Scanner (Falcon), Perform sorting and pulling of checks/documents, Perform mailout of completed work as well as other duties as assigned by manager and workflow coordinator.
Front Desk Agent
Howard Johnson-Airport - Atlanta, GA
*Demonstrate and promote strong commitment to providing the best experience for guest and employees
*sell the value of property to all inquiries(via telephone and in person) and strives to convert them into reservations and occupied rooms.
* Responsible for conducting courtesy calls within 20 min. After guest check-in
*Process guest reservations,registration,payments and departures
Expo Coordinator
Black Pages USA - Charleston, SC-March 2015 to March 2016
• Help negotiate media buys
• Built and maintained relationships with local media
• Circulated press releases to local media
Assistant Store Manager
TGIF - Atlanta, GA-August 2013 to January 2015
negotiated volume price breaks; placed and expedited orders; verified receipts
• Developed and implemented new product training
• Trained store staff by reviewing and revising orientation to products and sales training materials
• Promoted sales with descriptive merchandising and sampling products to customers
EDUCATION
B.A. in Mass Communication
Clark Atlanta University
May 2014
Burke High School
June 2009
SKILLS
Public Relations, Management, Data Entry, Hospitality, Administrative Assistant
ADDITIONAL INFORMATION
Skills
Excellent interpersonal communications; Self-directed, ability to work autonomously and prioritize multiple assignments with little supervision, exceptional skills with follow-through and attention to detail, ability to work collaboratively with and through other people, extensive computer experience with expertise in Word, Excel, PowerPoint.